Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Diwan Basha

Diwan Basha

Barista
Polokwane,LP

Summary

Dynamic barista and salesperson with a proven track record at Salted Road Coffee, excelling in exceptional customer service and team collaboration. Skilled in cash handling and POS systems, I fostered a welcoming atmosphere, resolved customer complaints effectively, and trained new hires, enhancing team performance and customer satisfaction.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Barista/Salesperson

Salted Road Coffee
09.2024 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

High School Diploma -

Pietersburg HighSchool
Polokwane,Limpopo
04.2001 -

Skills

Opening and closing duties

Interests

Technology

Computers

PC's

Technology Reviews

Gaming

Fishing

Timeline

Barista/Salesperson

Salted Road Coffee
09.2024 - Current

High School Diploma -

Pietersburg HighSchool
04.2001 -
Diwan BashaBarista