Technology
Diwan Basha
Barista
Polokwane,LP
Summary
Dynamic barista and salesperson with a proven track record at Salted Road Coffee, excelling in exceptional customer service and team collaboration. Skilled in cash handling and POS systems, I fostered a welcoming atmosphere, resolved customer complaints effectively, and trained new hires, enhancing team performance and customer satisfaction.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Barista/Salesperson
Salted Road Coffee
09.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Pietersburg HighSchool
Polokwane,Limpopo 04.2001 -
Skills
Opening and closing duties
Cash handling
Friendly and outgoing
POS systems
Cleanliness
Attention to detail
Adaptive and creative
Exceptional customer service
Team collaboration
Team leadership
FLUENT IN Afrikaans and English
Excellent memory
New hire training
Multitasking and organization
Solid problem solver
Multitasking
Adaptability and flexibility
Reliability
Professionalism
Interests
Computers
PC's
Technology Reviews
Gaming
Fishing
Timeline
Barista/Salesperson
Salted Road Coffee
09.2024 - Current
High School Diploma -
Pietersburg HighSchool
04.2001 -