Technology
Diwan Basha
Barista
Polokwane,LP
Summary
Dynamic barista and salesperson with a proven track record at Salted Road Coffee, excelling in exceptional customer service and team collaboration. Skilled in cash handling and POS systems, I fostered a welcoming atmosphere, resolved customer complaints effectively, and trained new hires, enhancing team performance and customer satisfaction.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Barista/Salesperson
Salted Road Coffee
09.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Pietersburg HighSchool
Polokwane,Limpopo 04.2001 -
Skills
Opening and closing duties
Interests
Computers
PC's
Technology Reviews
Gaming
Fishing
Timeline
Barista/Salesperson
Salted Road Coffee
09.2024 - Current
High School Diploma -
Pietersburg HighSchool
04.2001 -