Divan Swart

·Provided essential operational support across all flight activities, ensuring smooth coordination and compliance with aviation regulations.

·Took on standby shifts to promptly address urgent operational issues and maintain uninterrupted flight schedules.

·Coordinated permits, liaised with ground handlers, and managed vendor communications to support successful flight operations.

·Monitored active flights, handled flight-related queries, and ensured real-time updates for internal and external
stakeholders.

·Assisted in maintaining accurate operational records and Conduct thorough post-operational quality assurance checks to verify accuracy, compliance, and efficiency in
flight operations, reducing errors and improving client satisfaction.

·Audit and continuously update Standard Operating Procedures (SOPs) to align with evolving regulations and
internal standards, ensuring operational excellence.

·Prepare and meticulously review invoices before dispatch to customers, ensuring accuracy and timely payment,
contributing to improved cash flow management.

·Develop precise quotations tailored to customer requirements, particularly for cash-on-delivery (COD) services, enhancing transparency and trust with clients.

·Perform detailed monthly fuel price comparisons by analyzing market trends and supplier rates; successfully
negotiate competitive fuel pricing, resulting in cost savings for the company.

·Foster strong supplier partnerships and negotiate better terms for fuel, handling, and other aviation services, contributing to overall operational cost efficiency.

·Actively engage in business development by attending client meetings, identifying opportunities for service
improvements, and strengthening client relationships.

•Maintain and update critical operational databases, including contact lists and permit documentation,
ensuring seamless communication and flight coordination.

·Represent MKV Aviation in client-facing meetings and marketing initiatives, effectively communicating
service offerings and company values.

·Support HR functions by conducting candidate interviews and participating in recruitment, helping to attract
qualified talent aligned with company culture.