Divan Naidoo
Sales Consultant
Stanger
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
1
1
Certification
Work History
sales consultant
Velocity Contact Center
- - Conduct cold calls to potential customers to introduce products or services - Follow up on leads generated through marketing efforts or referrals - Identify and qualify sales opportunities through inbound inquiries - Proactively make outbound calls to prospects to generate new business - Build and maintain relationships with clients and prospects - Understand customer needs and recommend appropriate products or services - Negotiate and close sales deals - Meet or exceed sales targets and KPIs - Keep accurate records of sales activities and customer interactions in a CRM system - Stay updated on industry trends, market conditions, and competitor activities - Collaborate with marketing and other teams to optimize sales strategies - Provide excellent customer service and support before and after the sale - Continuously improve sales techniques and product knowledge through training and self-study. - Adapt to changing sales techniques and best practices to maximize effectiveness in a dynamic market.
Team Leader
Velocity Contact Center
- - Managing and coaching a team of sales representatives to achieve sales targets. - Setting and monitoring sales goals and KPIs. - Providing training, handling escalated sales issues, and developing sales strategies. - Analyzing sales data, ensuring compliance, and promoting a positive team culture.
Team Leader
Like Minds Contact Center
- My duties as a contact center team leader include supervising and managing a team of contact center agents, providing training and development, monitoring performance, ensuring quality customer interactions, handling escalations, generating reports and analyzing data, and fostering motivation and teamwork among team members.
Sales Consultant (Medical insurance)
Talksure
- - Make outbound calls to sell medical insurance and handle inbound calls from interested customers. - Explain policy details, assess customer needs, and recommend suitable insurance plans. - Process applications, meet sales targets, and update customer information. - Stay knowledgeable about insurance products and regulations, and ensure compliance with telesales standards.
Senior Sales Consultant (Budget Insurance)
Telesure Investment Holdings
- As a sales consultant for Budget Insurance, your duties include handling both inbound and outbound calls, engaging customers, presenting product information, and persuasively addressing objections to secure sales
- This involves understanding customer needs, providing information, and using effective rebuttals to counter objections and encourage purchases.
Financial Advisor
Envestpro (Liberty)
- As a financial advisor in face-to-face sales, your job is to meet with clients, understand their financial goals, provide personalized investment advice, and help them manage their portfolios to achieve their objectives while complying with industry regulations and building long-term relationships.
Financial Advisor
Pinnacle Brokers (Discovery)
- Currently employed
Education
Grade 12 - undefined
senior certification
Skills
Active listening
Product knowledge
Relationship building
Time management
Adaptability
Problem-solving
Resilience
Negotiation
Empathy
Accomplishments
sales consultant of the year 2006 to 2012
Certification
RE5
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RE5
12-2022
sales consultant - Velocity Contact Center
Team Leader - Velocity Contact Center
Team Leader - Like Minds Contact Center
Sales Consultant (Medical insurance) - Talksure
Senior Sales Consultant (Budget Insurance) - Telesure Investment Holdings
Financial Advisor - Envestpro (Liberty)
Financial Advisor - Pinnacle Brokers (Discovery)
Glenhills Secondary School - Grade 12,