DISWAYI BOIKANYO
MANAGEMENT ASSISTANT
Rustenburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
ROSEVILLE TECHNICAL COLLEGE
7 2023 - Current
- Applying for New Courses of Occupation Qualifications with QCTO, HWSETA for the College
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
- Answered high volume of phone calls and email inquiries.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Wrote reports, executive summaries and newsletters.
- Contributed to policy development, offering insights from administrative perspective.
- Improved accuracy of minutes and reports with thorough review and editing practices.
- Developed comprehensive meeting agendas to facilitate productive discussions and decision-making.
- Boosted executive productivity with efficient email management and prompt correspondence handling.
- Maintained strict confidentiality of sensitive information, safeguarding company and client data.
- Oversaw organization of high-profile corporate events, ensuring flawless execution and guest satisfaction.
- Enhanced communication flow within executive team, establishing weekly briefing protocol.
- Contributed to company growth by actively participating in the development of strategic plans and initiatives.
- Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Collated and distributed agendas and minutes for all executive meetings.
- Coordinated travel arrangements and bookings for executive staff.
- Supported strategic planning sessions by compiling relevant research and data analysis.
CHIEF INVIGILATOR
ROSEVILLE TECHNICAL COLLEGE
08.2021 - 07.2023
- APPOINTMENT BY CAMPUS MANAGER
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
- Managed time effectively during exams, enabling students to complete their tests without interruption or stress.
- Communicated clearly with students about exam rules and expectations, minimizing confusion and potential misconduct.
- Provided clear instructions for exam procedures, streamlining the process and reducing student anxiety before tests.
- Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
- Conducted thorough checks of identification documents, verifying that only eligible candidates participated in examinations.
- Contributed to a positive testing atmosphere by remaining approachable yet authoritative when interacting with students.
- Prevented unauthorized materials from entering the testing area, upholding standards of fairness for all examinees.
- Supported student wellbeing during exams by addressing concerns and providing appropriate guidance as needed.
- Aligned invigilation practices with institutional and national guidelines, maintaining compliance with all relevant standards.
- Facilitated smooth transitions between different sections of exams, minimizing disruptions for focused testtakers.
- Improved exam security by implementing strict invigilation procedures and monitoring student behavior.
- Handled emergency situations calmly and effectively, prioritizing student safety while maintaining exam integrity.
- Efficiently distributed necessary materials before each exam session, allowing students ample time to prepare themselves mentally for the test ahead.
COLLEGE RECEPTION
ROSEVILLE TECHNICAL COLLEGE
09.2020 - 08.2021
- PRINCIPALS PERSONAL ASSISTANT
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Managing In and Out going calls
- Receiving Visitor
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
MARKETING CALL CENTER
ROSTEC
01.2020 - 03.2020
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Identified upselling opportunities to increase revenue generation.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Educated customers about billing, payment processing and support policies and procedures.
SALES REPRESENTATIVE
GRO DIRECT
01.2019 - 11.2019
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Identified and tapped into new markets, significantly expanding customer base.
- Stayed up-to-date with industry trends to position company as market leader.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
National Diploma in Management Assistance - MANAGEMENT ASSISTANT
Rostec Fet College
RUSTENBURG 03.2024 - 03.2024
National Diploma in Business management - Business Administration And Management
Rosetec Fet College
RUSTENBURG 06.2025 - 06.2025
Advance certificate in Human Resource Management - Human Resource Management
Roseville Technical College
RUSTENBURGSkills
Computer skills (Excel, Power Point, Word, Access, Internet Explorer)
outstanding communication skill(verbal and written)
Time management skills
Emotional intelligence
Attention to detail
Interpersonal skills
Discretion and confidentiality
Leadership skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Calm Under Pressure
Idno
0103060885086
Drivinglicense
C1
Secondary
Mochudi secondary school, National Senior Certificate, 2018
Criminalrecord
None
Personal Information
- Date of Birth: 03/06/01
- Gender: FEMALE
- Nationality: South Africa
- Marital Status: Single
References
- Ms Hanifa, HR Manager (Roseville Technical College), 067 819 5401
- Ms Tania, Human Resources Manager (Rostec College), 079 575 3196
- Mr Thabo Ox, Manager (Gro direct), 076 327 1579
Languages
English,Setswana,Zulu
SACE REGISTRATION NUMBER
C12995300
Timeline
National Diploma in Business management - Business Administration And Management
Rosetec Fet College
06.2025 - 06.2025
National Diploma in Management Assistance - MANAGEMENT ASSISTANT
Rostec Fet College
03.2024 - 03.2024
CHIEF INVIGILATOR
ROSEVILLE TECHNICAL COLLEGE
08.2021 - 07.2023
COLLEGE RECEPTION
ROSEVILLE TECHNICAL COLLEGE
09.2020 - 08.2021
MARKETING CALL CENTER
ROSTEC
01.2020 - 03.2020
SALES REPRESENTATIVE
GRO DIRECT
01.2019 - 11.2019
Administrative Assistant
ROSEVILLE TECHNICAL COLLEGE
7 2023 - Current
Advance certificate in Human Resource Management - Human Resource Management
Roseville Technical College
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