DINEO SEEME
Export Helpdesk Coordinator
Sherwood
Summary
I am a goal driven individual seeking to leverage my experience in Trade Promotion, apply my expertise in market research, and critical thinking skills to provide strategic guidance and advice to businesses. I am also results-driven with positive attitude and passion for providing high-quality advice and guidance to clients. I have proven ability to identify customer needs, resolve conflicts and build strong relationships. Additionally, I possesse excellent problem-solving, communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Export Helpdesk Coordinator
Eastern Cape Development Corporation
8 2022
- Identifying export ready products and companies in Nelson Mandela Bay for promotion purposes
- Identifying and facilitating export related training needs and development of strategy to address development impediments particularly for SMMEs
- Facilitating and coordinating Outward and Inward Trade Mission, Inward Buying Missions, and National Pavilions
- Facilitating Export Awareness workshops to broaden awareness of and access to the current incentive programmes on offerings by various stakeholders and the relevant application processes
- Conducting market research: Identify trends in local and international markets and advise exporters (existing and potential) of trade related issues and opportunities
- Providing information such as country profiles, company profiles, trade statistics, HS codes/CIS, tariff schedules, trade, and export related service providers contacts
- Responding to Export Enquiries, providing export information and advice to companies.
Assistant Project Coordinator
Independent Electoral Commission- North West (Dr RS Mompati)
05.2021 - 10.2021
- Confirming of voting stations/registration points
- Recruiting and training of the electoral staff for both registration and actual elections
- Facilitating the election process: Planning, coordination, and monitoring and evaluation thereof.
Printers Assistant
Government Printing Works, Pretoria
08.2020 - 12.2020
- Recording daily work tickets; prepare line and labour time sheets
- Facilitating way billing processes
- Assist the Artisan with: Operating the CMC Carton Wrap machine for packaging documents
- Setting up the machine for barcode capturing.
Printers Assistant
Government Printing Works, Pretoria
09.2019 - 11.2019
- Recording daily work tickets; prepare line and labour time sheets
- Facilitating way billing processes
- Assist the Artisan with: Operating the CMC Carton Wrap machine for packaging documents
- Setting up the machine for barcode capturing.
Trade and Industry Advisor –TISA (Export Promotion: Middle East Desk)
Department of Trade and Industry (the dti), Pretoria
04.2017 - 03.2019
- Administrative duties: Handling logistics for the realization of the Export Promotion Projects, including all administrative tasks, procurement of services
- Preparation of travel claims and other financial related activities
- Proactively collate and prepare reports (monthly, quarterly and travel report)
- Data capturing
- Stakeholder management: Liaising with government stakeholders, international bodies, and corporate clients
- Collate inputs and compile reports
- Coordinating registrations and participants during business forums and workshops and maintain a registration database
- Technical duties: Provide export advice to potential exporters on projects
- Gather market intelligence and develop country reports and strategies
- Maintain data base of South African exporters for the region and ensure their participation on Export Promotion activities into the Middle East
- Provide inputs for compilation of country profiles and strategies
- Assist and provide inputs for the compilation of briefing documents for ministerial, official visits and strategic meetings
- Facilitate and coordinate Outward and Inward Trade Mission, Inward Buying Missions, and National Pavilions.
Intern-TISA (Export Promotion: Africa Desk)
Department of Trade and Industry (the dti), Pretoria
04.2016 - 03.2017
- Administration: Overseeing logistics, performing all administrative tasks and procurement of services
- Preparing travel claims and other financial related activities
- Proactively collate and prepare reports (monthly, quarterly and travel report)
- Data capturing
- Files administration (manual and electronic)
- Liaising with corporate clients and corresponding via emails
- Minutes taking and circulating them to stakeholders
- Preparing travel, assets, and services procurement submissions
- Collecting economic data, matrixes, trends, and information on developments in Africa region
- Identifying and analyzing strategic high growth markets and sectors in African continent
- Gathering market intelligence and develop country reports and strategies
- Assisting regional managers with the drafting of speeches/speaking notes for Ministerial and Official visits
- Recruiting local companies for Missions, trade shows and ad hoc projects such as State Visit
- Providing support and information to South African exporters
- Compiling and maintaining exporters database.
Education
Basic Project Management for the Public Service – NQF Level 5 -
National School of Government
Bachelor of Commerce in Economics - undefined
University of the Free State
National Senior Certificate (NSC / Matric) - undefined
Pampierstad High School
Skills
Problem Solving
Research and Data analysis
Communication
Project management
MS Office
Project Management
Document Management
Customer Service
Relationship Building
Strategic Planning
Project Coordination
Business Administration
Database Management
Effective Communication
Adaptability and Flexibility
Team Collaboration
Organizational Skills
References
- Mr. Mpho Jonas, Head: Investment Retention, Expansion & Aftercare
- Gauteng Growth and Development Agency, Gauteng Growth and Development Agency, mphoj.onas@yahoo.com, 079 608 8826 / 071 608 8826
- Mr. Waseem Rinquest, Assistant Director: Export Promotion- Middle East Region, Department of Trade and Industry, WRinquest@thedti.gov.za, 012 394 5863, 078 199 2840
- Mr. Enock Mtshali, Chief Artisan: Production (Exams), Government Printing Works, Enock.Mtshali@gpw.gov.za, 079 922 3757
- Ms. Ignitia Bosman, Electoral Project Coordinator, Independent Electoral Commission, BosmanI@elections.org.za, 053 994 2787
Timeline
Assistant Project Coordinator
Independent Electoral Commission- North West (Dr RS Mompati)
05.2021 - 10.2021
Printers Assistant
Government Printing Works, Pretoria
08.2020 - 12.2020
Printers Assistant
Government Printing Works, Pretoria
09.2019 - 11.2019
Trade and Industry Advisor –TISA (Export Promotion: Middle East Desk)
Department of Trade and Industry (the dti), Pretoria
04.2017 - 03.2019
Intern-TISA (Export Promotion: Africa Desk)
Department of Trade and Industry (the dti), Pretoria
04.2016 - 03.2017
Export Helpdesk Coordinator
Eastern Cape Development Corporation
8 2022
Basic Project Management for the Public Service – NQF Level 5 -
National School of Government
Bachelor of Commerce in Economics - undefined
University of the Free State
National Senior Certificate (NSC / Matric) - undefined
Pampierstad High School