Dineo Rikhotso

• Used ticketing systems to manage and process support actions and requests.
• Installing, configuring, and maintaining dispensing, stock and point of sale software and hardware components as well as network.
• Managed high levels of call flow and responded to technical support needs.
• Diagnosed and troubleshot hardware, software and network issues.
• Installed, configured and maintained computer systems and network connections.
• Configured hardware, devices, and software to set up work stations for Pharmacies.
• Researched and identified solutions to technical problems.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Monitored system performance to identify potential issues.
• Configured and tested new software and hardware.
• Installed and configured operating systems and applications.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Created user accounts and assigned permissions.

• Building, managing and maintaining server computers and setting up network connections

• Installing server hardware, installing and managing operating systems, installing and

managing

• Databases, managing storage, installing and managing applications.

• Responsible for setting up and connecting cameras and broadcasting equipment

• Setup and crimped SDI cables and RJ45 network cables

• Operating media storage

• Physically operating cameras to capture video footage for live events

• Diagnose and quickly resolve a wide range of Windows applications and networking

• problems to help minimize downtime

• Troubleshooting network connectivity in a LAN/WAN environment

• Install, upgrade, Windows and Microsoft Office and any other authorized desktop

• applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other

• authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorized

• peripheral equipment

• Set up user accounts on local machines

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and

workstation hardware/software

• Provides backup support and assistance to the network administrator as needed

• Responsible for tracking hardware and software inventory

• Familiarize end-users on basic software, hardware and peripheral device operation

• Optimized multimedia presentations by skillfully integrating images, videos, animations, and interactive elements.
• Contributed to creative brainstorming sessions resulting in innovative ideas for media campaigns.
• Maintained organized archives of digital assets, simplifying searchability for future use or reference purposes.
• Increased client satisfaction through prompt response to technical inquiries and effective problem resolution.
• Supported live event productions with timely setup and operation of audiovisual equipment.
• Reduced equipment downtime by conducting regular maintenance checks and troubleshooting issues.
• Enhanced media content quality by performing thorough editing and proofreading tasks.
• Delivered professional video edits for corporate events, ensuring seamless transitions between scenes and high-quality final products.
• Boosted audience engagement by creating visually appealing graphics tailored to specific platforms or target demographics.
• Provided support during live broadcasts, managing sound levels and camera angles for optimal viewer experience.
• Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
• Adapted shooting style for various projects such as documentaries, commercials, music videos, and news segments to create engaging visuals that matched the tone of each piece.
• Worked closely with the production team to coordinate shoots and ensure seamless execution of creative concepts.
• Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
• Developed strong relationships with producers and talent through clear communication skills and professional conduct on set.
• Mastered new camera technologies quickly to stay current with industry trends and maintain a competitive edge in the field.
• Streamlined editing processes by efficiently organizing and logging footage for easy access during postproduction.
• Utilized various camera formats and lenses for different lighting scenarios.
• Collaborated with directors to capture their vision, resulting in successful video productions.
• Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
• Set up equipment for inside and outside shots.
• Worked with directors to capture desired shots.
• Maximized production efficiency by keeping gear clean, organized, and ready for use at all times.
• Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
• Set up and operated remote cameras for live video feeds.
• Fostered a safe working environment by adhering to safety guidelines and ensuring proper use of equipment.
• Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
• Operated television studio cameras during live production.
• Operated studio lights and changed bulbs.
• Maintained, calibrated, and set up various camera equipment to ensure optimal functionality and quality output.
• Documented behind-the-scenes footage for promotional materials, adding value to marketing efforts.
• Coordinated with sound departments to synchronize audio and visual elements, improving overall quality of productions.
• Enhanced live event coverage with multi-camera setups, capturing key moments from multiple angles.
• Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
• Achieved smooth and dynamic shots with expert handheld camera operation, elevating action sequences.
• Collaborated with directors to capture envisioned shots, significantly improving visual storytelling.
• Managed media storage devices efficiently, preventing data loss and ensuring integrity of footage.
• Facilitated educational workshops on camera operation, empowering aspiring camera operators with essential skills.
• Used Software to edit footage into correct order and add effects.
• Edited videos and rearranged shots to match creative or production requirements.
• Transported and set up camera dollies, sliders and jibs.
• Edited raw footage in post-production to produce professional videos.
• Adjusted focus, zoom and aperture to obtain desired shot effects.
• Troubleshot camera and lighting issues to minimize impact on film schedule.
• Liaised with directors and producers to achieve desired look and feel of scenes and subjects.