Dineo Moshokoa
Demand Planner
Johannesburg,GP
Summary
Results oriented Demand Planner with a proven ability to manage diverse product portfolios across Personal Care, Baby, Breakfast, Commodities, and General Merchandise. Brings advanced analytical capability and commercial acumen to enhance forecast accuracy, streamline inventory planning, and support business growth through data-led decision making.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Demand Planner
SPAR North Rand Distribution Centre
Olifantsfontein
07.2022 - Current
- Develop and maintain accurate demand forecasts using historical data, market trends, and statistical models
- Analyze sales patterns, seasonality, and external factors to improve forecast accuracy
- Collaborate with sales, marketing, and finance teams to incorporate business insights into demand plans
- Monitor inventory levels and ensure optimal stock availability across distribution channels
- Identify demand variability risks and implement mitigation strategies
- Lead monthly Sales & Operations Planning (S&OP) processes
- Track forecast performance (e.g., forecast accuracy, bias) and continuously improve planning models
- Support new product launches with demand projections and lifecycle planning
- Assist Category Managers in promotional forecasting, ensuring optimized ordering with accurate pricing.
- Monitor supplier performance and collaborate on supply chain initiatives to enhance visibility and improve fill rates.
- Ensure timely ordering of stock, maintaining correct pricing, quality, and quantity standards.
- Coordinate with the receiving team to ensure timely scheduling and delivery of promotional stock, minimizing the risk of out of stock situations.
- Proactively communicate any potential out of stock issues to the business and customers.
- Lead weekly meetings with Category Managers to plan for upcoming promotional activities.
- Conduct quarterly supplier meetings to evaluate service levels, fill rates, and out-of-stock occurrences.
- Analyze and optimize ordering and delivery system settings to maximize stock levels, working capital, DC space utilization, and cost efficiency.
Junior Buyer
SPAR North Rand Distribution Centre
Olifantsfontein
07.2019 - 06.2022
- Manage pricing surveys, price increases, and supplier agreements.
- Achieved budgeted sales targets through effective product selection, pricing, and promotional activities
- Delivered budgeted gross profit (GP) across Distribution Centre (DC) and retail channels
- Verify that listed products align with supplier vendor packs and pallet configurations.
- Monitor service levels, stock aging, and slow-moving products to optimize inventory.
- Coordinate uplift actions for slow-moving, expired, or damaged items.
- Process orders received via phone or email, ensuring timely fulfillment.
- Collaborate with retailers to address out of stock items, discontinued products, and new product introductions.
- Request out of stock feedback from suppliers to improve stock availability.
- Update promotional deals for monthly guild promotions to drive sales.
- Review and update product GP and RSP pricing.
- Prepare and analyze sales reports on a weekly, monthly, and quarterly basis.
- Assist in managing supplier performance, including delivery timelines and product quality
- Maximize sales opportunities by providing retailers with 'Deep Cut' promotional deals.
Credit Controller
SPAR North Rand Distribution Centre
07.2017 - 06.2019
- Conduct thorough analysis of bad debts and provide recommendations to the controller for proposed debt reviews.
- Reconcile all accounts receivable for month-end closing and reporting.
- Negotiate payment plans with customers to ensure timely settlements.
- Build and maintain strong, effective relationships with both external and internal customers to facilitate prompt invoice payments and resolve any customer queries.
- Perform credit checks on new customers to assess risk and ensure appropriate credit limits.
- Report any payment issues or delays to the business to ensure timely action.
- Follow up on overdue invoices and payments, ensuring proper collection procedures are followed.
- Implement company collection procedures when necessary to improve cash flow.
- Provide monthly statements to clients for transparency and accuracy.
- Respond to client inquiries and resolve claims efficiently, maintaining high customer satisfaction.
Payment Clerk
SPAR South Rand Distribution Centre
JetPark
04.2017 - 06.2017
- Prepare payment requisitions, ensuring accurate matching of supplier invoices with corresponding purchase orders.
- Obtain management authorization for the payment of high-value invoices.
- Review and reconcile discrepancies in invoices to ensure accuracy and resolve issues promptly.
- Perform monthly vendor reconciliations to maintain accurate financial records.
- Issue notifications to suppliers regarding rejected invoice line items and resolve any disputes.
- Inform senior officials when budgeted expenditure levels have been exceeded, ensuring proper oversight.
- Update and maintain the supplier master file, ensuring data accuracy.
- Ensure timely and accurate payment of invoices in accordance with company policies.
- Adhere to all policies and procedures related to accounts payable, ensuring compliance.
- Identify opportunities for process improvements within the accounts payable workflow.
- Submit weekly reports on outstanding and overdue expense claims to management.
- Provide proof of payment to suppliers when requested, ensuring transparency.
- Respond to client inquiries regarding payments and resolve issues efficiently.
Education
Diploma Level 4 - Procurement and Supply
CIPS Southern Africa
South Africa01-2025
Certificate - Leadership
University Of Cape Town
Cape Town01-2022
Bachelors Degree - Bcom Accounting
University of Johannesburg
South Africa01-2017
Skills
Demand forecasting & trend analysis
Sales & Operations Planning (S&OP)
Inventory planning and stock optimization
Data analysis and reporting
Forecast accuracy
Advanced Microsoft Excel (PivotTables, VLOOKUP)
Cross-functional collaboration (sales, finance, supply chain)
Risk identification and mitigation planning
Strong analytical and problem-solving skills
Attention to detail and data accuracy
Procurement and sourcing
Supplier relationship management
Negotiation and cost management
Stakeholder communication (suppliers, retailers, internal teams)
Procurement and sourcing
Supplier relationship management
Negotiation and cost management
Stakeholder communication (suppliers, retailers, internal teams)
Timeline
Demand Planner
SPAR North Rand Distribution Centre
07.2022 - Current
Junior Buyer
SPAR North Rand Distribution Centre
07.2019 - 06.2022
Credit Controller
SPAR North Rand Distribution Centre
07.2017 - 06.2019
Payment Clerk
SPAR South Rand Distribution Centre
04.2017 - 06.2017
Diploma Level 4 - Procurement and Supply
CIPS Southern Africa
Certificate - Leadership
University Of Cape Town
Bachelors Degree - Bcom Accounting
University of Johannesburg