Dineo Maitja
Documents Management Administrator
Midrand
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource Management position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Documents Management Administrator
African Bank
Midrand, Gauteng
04.2016 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Assistant
Dischem Pharmacies
Benoni, Gauteng
09.2015 - 03.2016
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Attended monthly sales meetings and quarterly sales trainings.
Cashier
Pep Stores
Bochum, Limpopo
09.2012 - 03.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
Education
Certificate - Banking NQF 4
Facilitation Workshop
Midrand 04.2016 - 02.2017
Degree - Human Resource Management
Mancosa
Johannesburg 01.2019 - 12.2022
Certificate - Generic Management NQF 5
Facilitation Workshop
Midrand 01.2018 - 12.2020
Skills
Sensitive documents management
Payment management
Cash handling and management
Service management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Degree - Human Resource Management
Mancosa
01.2019 - 12.2022
Certificate - Generic Management NQF 5
Facilitation Workshop
01.2018 - 12.2020
Documents Management Administrator
African Bank
04.2016 - Current
Certificate - Banking NQF 4
Facilitation Workshop
04.2016 - 02.2017
Sales Assistant
Dischem Pharmacies
09.2015 - 03.2016
Cashier
Pep Stores
09.2012 - 03.2014