Dineo Mabaleng
Summary
Highly organized and experienced Office & Team Assistant proficient in office management, HR administration, and client liaison. Proven ability to manage executive calendars, reports, and projects, while providing exceptional support to all levels of staff. Seeking a challenging role where my meticulous attention to detail and strong communication skills can contribute to team success. Highly organised Office & Team Assistant drives efficiency through expert office management, HR administration, and client liaison. Manages executive calendars, compiles reports, and oversees projects while delivering exceptional support to all staff levels. Seeks a challenging role to leverage meticulous attention to detail and strong communication skills for team success.
Overview
8
8
years of professional experience
Work History
Sales Support Manager
Outsurance
01.2024 - Current
- Worked collaboratively with team members to meet deadlines and KPIs
- Monitored sales performance metrics, identifying areas for improvement and implementing corrective actions.
- Conducted market research to identify potential sales opportunities and contributed to strategy planning sessions.
- Updated customers and staff on order status through daily communication via email.
- Compiled weekly sales reports for management review, highlighting trends, achievements, and areas for improvement.
- Scheduled appointments and managed calendars for senior sales executives, optimising time management and productivity.
Assistant to office and to the Regional Manager and the General manager
OUTsurance
Bloemfontein
01.2019 - Current
- Preparation of office documentations.
- Helping sales agents with record of advice (ROA) and (LOA) compliance.
- Compile insurance fleet drafts.
- Liaising with internal colleagues and external clients at all levels to organise meetings and training sessions.
- Organising meetings.
- Responsible for filling, maintaining and retrieving of documents and records, reports and reference materials.
- Pulling and compiling reports for managers.
- Help the investigation office with services providers.
- General offices work.
- Supervisor of the office cleaning stuff.
- Office petty cash handling.
- Bookings for office travels and accommodation.
- Miscellaneous and administrative support to investigation manager.
- Client liaison duties at the front desk.
Receptionist and switchboard operator
ABSA WEALTH
Bloemfontein
01.2018 - Current
- Face to face client liaison.
Education
Occupational Health and Safety Practioner -
Hazchemwize
01-2025
B-Tech Degree - Cost and Management Accounting
Central University of Technology
01-2021
Diploma - Cost and Management Accounting
Central University of Technology
01-2019
National Higher Certificate - Accountancy
Central University of Technology
01-2018
Certificate - Accounting Technician
Central University of Technology
01-2012
Computer Clerk -
Universal College Outcomes
01-2010
Skills
- MS Office
- Ms Excel
- Summit
- MIS system
- Pastel
- Client communication
Language
English
Advanced
C1
Afrikaans
Intermediate
B1
Sesotho
Upper Intermediate
B2
Custom
Code 8
Timeline
Sales Support Manager
Outsurance
01.2024 - Current
Assistant to office and to the Regional Manager and the General manager
OUTsurance
01.2019 - Current
Receptionist and switchboard operator
ABSA WEALTH
01.2018 - Current
Occupational Health and Safety Practioner -
Hazchemwize
B-Tech Degree - Cost and Management Accounting
Central University of Technology
Diploma - Cost and Management Accounting
Central University of Technology
National Higher Certificate - Accountancy
Central University of Technology
Certificate - Accounting Technician
Central University of Technology
Computer Clerk -
Universal College Outcomes