Dineo Dlamini
Executive PA
Midrand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Desk Partner Account Manager
VODACOM SME
Johannesburg
05.2019 - Current
- Provide product training for sales teams of 20+ , ensuring partners are well-equipped to sell product offerings effectively.
- On boarded 50+ new partners efficiently, providing them with necessary resources and support to succeed in their respective markets.
- Customer experience improvement and initiatives
- Providing Ad hoc support to Key Account managers in the achievement of the overall sales targets
- Generate Quotes for Business partners, Provide System training to partners, Billing Queries, Weekly Reporting
- Supported cross-functional initiatives involving partners such as product launches or marketing campaigns seamlessly integrating their contributions into overall efforts.
- Served as a liaison between internal teams and channel partners, fostering a seamless working relationship.
- Developed joint business plans with partners, resulting in increased revenue and market share.
- Empowered partners to achieve their growth potential by providing coaching, resources, and ongoing support tailored to their specific needs
Governance & Legal Executive Secretary
ERWAT
Johannesburg
02.2019 - 05.2019
- Minute taking for EXCO and Board Meetings.
- Drafting and filing of legal documents.
- Organize and prepare agendas and +/-15board packs for board meetings, committees and annual general meetings (AGMs)
- Liaise with external regulators and advisers, such auditors ,suppliers and vendors
- Liaise with Executive secretaries on required information from EXCO
- Opening new Companies on CIPC
- Managing expenses worth
- Diary Organizing
- Event planning and Team Buildings
- Built strong relationships with clients through exceptional communication skills and a commitment to understanding their unique needs.
Executive PA to Chairman
Growtel SA
Johannesburg
11.2017 - 02.2018
- Providing full support to the Group Chairman and a Team of 6 Executive members
- Financial and personal administration on a daily basis
- Diary management
- Prioritize and manage multiple projects simultaneously and follow through on outstanding Document and maintain a systematic process for approval of documents
- Responsible for arranging work VISA's and permits to international employees
- Organize Team Building and functions
- Coordinate all Local and International travel arrangements
- Deal with clients at all levels
- Delegating work in the absence of the Chairman
- Run personal errands for the Chairman and EXCO
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Business Support and Senior Sales Administrator
Vodacom
Johannesburg
04.2013 - 11.2017
- Responsible for supporting a Team of 15 Account managers as a whole in achieving set targets
- Organize appointments for senior account managers
- Support in the generation of quotations for renewals
- Supporting the senior account managers to maximize efficiency in sales projects
- Managing and resolving customer issues and complaints as applicable
- Providing Ad hoc support to the team in the achievement of the overall sales targets
- Act as a single point of contact for queries and liaise with relevant departments
- Organized events that showcased products effectively to potential customers while boosting brand awareness in key markets.
Executive PA to Head of Department
Vodacom
Johannesburg
04.2010 - 09.2012
- Providing full support to 3 Sales Managers by utilizing superior organizational and planning skills
- Organize Team Building and department events
- Deal with clients at all levels, Keep track of prior scheduled appointments and issue timely reminders to the EHOD
- Act as liaison among senior executive and +/-15 staff members
- Arrange meetings and Sponsored events for the department
- Arrange Travel, Accommodation and Itinerary for EHOD and Management
- Designing induction plans for senior hires and making all necessary arrangements to on-board individuals effectively
- Run Personal errands and administration including booking appointments, purchasing gifts for internal and external stakeholders
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
Grade 12 -
Norkem Park High School
Johannesburg 01.1997 - 12.2001
Project Management - Fundamentals of Project Management
Damelin
Johannesburg 01.2005 - 01.2006
Marketing Management - Marketing Management
Centre For Business Management (UNISA)
Johannesburg 01.2008 - 01.2009
Diploma in Marketing Management -
IMM Graduate School of Marketing
Johannesburg 01.2016 - 01.2018
The Women in Leadership Programme - Leadership Programme For Women
NORTH WEST UNIVERSITY
South Africa 01.2016 - 01.2017
Skills
Excellent Communication
Client Relationship Building
Multitasking
Problem-solving abilities
Time Management
Adaptability and Flexibility
Team Collaboration
Organizational Skills
Attention to Detail
Analytical Skills
Event Planning
Professional Highlights
- Vodacom Corporate, Recognized for Best Support consultant for the ABSA Regional Account - Best Support Consultant of the Year (2006-2007)
- Vodacom (Corporate Partner Programme) CPP, Selected as the Best Business Support Manager of the year 2010 Financial Year
- Vodacom Large Enterprise, Vodacom Business reaching 1 Billion Revenue target 2016 Financial Year
Eeaastatus
Black
Residentialarea
Midrand
Personal Information
- ID Number: 8401180645089
- Citizenship: South African
- Notice Period: 1 month
- Date of Birth: 01/18/84
- Gender: Female
- Driving License: Code 10
References
- Growtel: Mr David Ramphekwa, 0829000018
- Erwat : Zimasa Socikwa ,0119297000
- Vodacom : Mr Rodney Moloko, 0829999090
Timeline
Desk Partner Account Manager
VODACOM SME
05.2019 - Current
Governance & Legal Executive Secretary
ERWAT
02.2019 - 05.2019
Executive PA to Chairman
Growtel SA
11.2017 - 02.2018
Diploma in Marketing Management -
IMM Graduate School of Marketing
01.2016 - 01.2018
The Women in Leadership Programme - Leadership Programme For Women
NORTH WEST UNIVERSITY
01.2016 - 01.2017
Business Support and Senior Sales Administrator
Vodacom
04.2013 - 11.2017
Executive PA to Head of Department
Vodacom
04.2010 - 09.2012
Marketing Management - Marketing Management
Centre For Business Management (UNISA)
01.2008 - 01.2009
Project Management - Fundamentals of Project Management
Damelin
01.2005 - 01.2006
Grade 12 -
Norkem Park High School
01.1997 - 12.2001