Dinashan Moodley
Johannesburg
Summary
As a well-qualified Logistics Coordinator, I bring a track record of proficiency in handling complex customer issues and promoting positive experiences. My efficiency-driven and organized approach, coupled with a team-oriented mentality, underpins my dedication to customer satisfaction, business goals, and sales excellence. I am adept at coordinating documentation and making quick, informative decisions at all levels. My commitment to these areas ensures a high level of performance in a fast-paced, dynamic environment. I am eager to bring my expertise to a new challenge and make a significant contribution to business success. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Logistics Coordinator
Nile Ag
05.2023 - Current
- Coordinated and managed delivery routes for local delivery trucks, optimizing logistics and efficiency.
- Implemented effective route management strategies to streamline deliveries to the cross docking hub, significantly reducing lead times between offloading points.
- Arranged cost-effective and efficient adhoc transport for farmers and buyers, ensuring smooth and timely deliveries.
- Ensured Proof of Deliveries (PODs) were returned prior to processing invoices, maintaining accurate records and accountability.
- Built and maintained robust relationships with suppliers to ensure cheap, reliable, and consistent deliveries.
- Arranged inspections for fresh produce and flowers with The Perishable Products Export Control Board (PPECB) and applied for phytosanitary certificates for exports, adhering to industry standards and regulations.
- Logged delivery costs, cross docking costs, and additional handling fees on a daily basis, ensuring transparency and accuracy in financial records.
- Consolidated loads for different customers in the same region to reduce delivery costs, demonstrating strategic planning and cost-saving initiatives.
- Managed facilities by arranging refuse removal, diesel refueling, and replenishing packaging consumables, ensuring smooth operations and a well-maintained environment.
Logistics Co-ordinator
Cemza (Pty) Ltd
03.2021 - 04.2023
- Booking both dry bulk and palletized orders to contracted and ad-hoc transporters
- Ensuring efficient use of contracted fleet to maximize kms and in turn decreasing per hour cost
- Ensuring sufficient pallet collection with contracted trucks vs cost efficient deliveries using ad-hoc trucks
- Supervision for the offloading of raw materials from the vessel
- Liaising with sales reps to ensure timeous deliveries at customers
- Liaising with transporters telephonically and via WhatsApp
- Assisting customers with claims against transporters
- Dealing with diverted loads and new paperwork correction
- Ensuring POD's are returned and signed off correctly
- Liaising with accounts for credits and invoices
- Ensuring timeous deliveries of dry bulk tankers for construction sites.
Logistics Co-ordinator Intern
Bridgestone South Africa (Pty) Ltd
07.2020 - 12.2020
- Transferring stock using SAP system, from production to regional warehouses and branches across Africa
- Planned and scheduled daily and weekly routes
- Maintained optimal stock levels between MDC's and warehouses
- Locating stock for regions and branches
- Analysing container reports and distributing stock accordingly
- Monitored stock loss reports to determine reasons for loss of sales
- Liaising with regional managers regarding future orders
- OMP updates and forecasting
- Tracking of stock.
Sales Representative Intern
Bridgestone SA (Pty) Ltd
12.2019 - 06.2020
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries
- Processed sales orders using SAP system
- Liaised with customers, management and sales team to better understand customer needs and requirements
- Assisted in fitment bay to gain more product knowledge.
Help Desk Assistant
GAAP Point-of-Sale (Pty) Ltd
06.2019 - 11.2019
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks according to standard operating procedures
- Documented all transactions and support interactions in system for future reference and addition to knowledge base
- Managed and escalated customer complaints to technicians depending on severity level
- Provided customers with product and service information
- Updated and maintained customer information on Sales Force system
- Managed calls with technicians to ensure customers are assisted as quickly and efficiently as possible.
Internal Sales Clerk
MIT Auto Parts (Pty) Ltd
07.2018 - 06.2019
- Open and maintain new customer accounts
- Provided pricing information to customers regarding specific products
- Ensure speed and accuracy when capturing sales orders
- Completed orders through SAP system and organized product deliveries to meet customer requirements
- Accepted and processed product returns
- Functioned as backup in areas of sales, support, and services
- Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
Education
National Diploma Logistics Management -
University of Johannesburg
01.2015 - 2019.05
Matriculated - undefined
Edenglen High School
01.2010 - 2014.05
Skills
Call Centre Management
Internal Sales
Customer Liaison
Warehouse Management
Stock Control
Customer Service
Relationship-Building
Good listening skills
SAP
- Microsoft Office
Certification
10/01/20, NOSA (Safety, Health & Environment Course)
Availability
1 Month's Notice
Additionalinformation - Vehicles
Own vehicles; Code 8 Drivers License
References
Available on request
Timeline
Logistics Coordinator
Nile Ag
05.2023 - Current
Logistics Co-ordinator
Cemza (Pty) Ltd
03.2021 - 04.2023
Logistics Co-ordinator Intern
Bridgestone South Africa (Pty) Ltd
07.2020 - 12.2020
Sales Representative Intern
Bridgestone SA (Pty) Ltd
12.2019 - 06.2020
Help Desk Assistant
GAAP Point-of-Sale (Pty) Ltd
06.2019 - 11.2019
Internal Sales Clerk
MIT Auto Parts (Pty) Ltd
07.2018 - 06.2019
National Diploma Logistics Management -
University of Johannesburg
01.2015 - 2019.05
Matriculated - undefined
Edenglen High School
01.2010 - 2014.05
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