Dimpo Phiri
Junior Data Analyst
Cape Town,Western Cape
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certificate
Work History
CUSTOMER ADVISOR
Capita
Cape Town, Western Cape
2023.10 - 2023.10
- Key responsibilities: Omni-channel contact with clients, maintain existing relationships, upsell products and monitoring KPIs
- Keeping abreast of continuous process, product updates and digital tools, servicing key stakeholders in a customer centric way, accurately obtaining and capturing information to confirm correct funding and dealing with multiple interactions.
MATHEMATICS TEACHER
Advance For Life Christian Academy
Cape Town, Western Cape
2019.01 - 2019.06
- Key responsibilities: Reinforce classroom rules, teach lesson plans to a class of students, maintain a positive learning environment and account to the school principal.
MENTOR
LIESBEECK GARDEN'S
2018.01
DINING HALL COORDINATOR
UCT
2015.01
MENTOR
TUGWELL HALL
2015.01
CONSULTANT
TL SECONDMENT, DISCOVERY HEALTH
2022.02 - 2023.09
- Keep the team motivated and monitoring KPIs
- Keeping abreast of continuous process, product updates and digital tools, servicing key stakeholders in a customer centric way, accurately obtaining and capturing information to confirm correct funding and dealing with multiple interactions.
MATHEMATICS TEACHER
HOPE PREPARATORY SCHOOL
2019.01 - 2020.01
- Reinforce classroom rules, teach lesson plans to a class of students, maintain a positive learning environment and account to the phase head and school principal
SUBSTITUTE TEACHER
ADVANCE FOR LIFE CHRISTIAN ACADEMY
2017.01 - 2018.01
- Reinforce classroom rules, teach relayed lesson plans to a class of students, maintainapositive learningenvironment andaccounttothe schoolprincipal (for Mathematics, NS and L.O).
SCIENCE ORIENTATION LEADER
UCT
Cape Town, Western cape
2015.01 - 2016.12
- Delegate tasks to students, work with a group of over ten individuals to organize activities, be responsible to Science Faculty orientation staff, facilitate the UCT registration process and refer students to offices, faculties and individuals who are of help to the students. Assist with Monitoring students, evaluation & reporting to the dining hall monitor and manager.
- Helped students troubleshoot and resolve issues with registration.
- Assisted with transition to college life by providing one-on-one support.
- Maintained record of tours for internal evaluation and incident reporting.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
Education
Bachelor of Science - MATHEMATICS, APPLIED MATHEMATICS
UNIVERSITY OF CAPE
Cape Town 2013.01 - 2021.12
Skills
DATA MANAGEMENT/CODING COMPETENCYSQL, CSS,HTML,VPYTHON AND MATLABSummaryI am anopen-minded hardworking individual thatworks well ingroups butnotafraid toworkIndividually I am competent, a good delegator, I follow instructions well and I mostImportantly believe in growth in every aspect, and I work towards itSkills & AbilitiesMANAGEMENTIn 2015 & 2016 I was a Science Faculty Orientation leader, which allowed me to manage aLarge group of first year UCT students and helpthem carry out informative tasks thatwouldBe of importance to their university life My experience as a teacher further honed myManagement skills as well
Data validation
Defect tracking
Activity diagrams
Enterprise application integration
Data quality assurance processes
Process Mapping
Certification
SQL for Data Analysis (2020), LinkedIn Learning - Aug 23, 2023
Timeline
CUSTOMER ADVISOR
Capita
2023.10 - 2023.10
SQL for Data Analysis (2020), LinkedIn Learning - Aug 23, 2023
2023-08
CONSULTANT
TL SECONDMENT, DISCOVERY HEALTH
2022.02 - 2023.09
MATHEMATICS TEACHER
Advance For Life Christian Academy
2019.01 - 2019.06
MATHEMATICS TEACHER
HOPE PREPARATORY SCHOOL
2019.01 - 2020.01
MENTOR
LIESBEECK GARDEN'S
2018.01
SUBSTITUTE TEACHER
ADVANCE FOR LIFE CHRISTIAN ACADEMY
2017.01 - 2018.01
SCIENCE ORIENTATION LEADER
UCT
2015.01 - 2016.12
DINING HALL COORDINATOR
UCT
2015.01
MENTOR
TUGWELL HALL
2015.01
Bachelor of Science - MATHEMATICS, APPLIED MATHEMATICS
UNIVERSITY OF CAPE
2013.01 - 2021.12