Dimpo Phiri
Junior Data Analyst
Cape Town,Western Cape
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certificate
Work History
CUSTOMER ADVISOR
Capita
Cape Town, Western Cape
10.2023 - 10.2023
- Key responsibilities: Omni-channel contact with clients, maintain existing relationships, upsell products and monitoring KPIs
- Keeping abreast of continuous process, product updates and digital tools, servicing key stakeholders in a customer centric way, accurately obtaining and capturing information to confirm correct funding and dealing with multiple interactions.
MATHEMATICS TEACHER
Advance For Life Christian Academy
Cape Town, Western Cape
01.2019 - 06.2019
- Key responsibilities: Reinforce classroom rules, teach lesson plans to a class of students, maintain a positive learning environment and account to the school principal.
MENTOR
LIESBEECK GARDEN'S
01.2018
DINING HALL COORDINATOR
UCT
01.2015
MENTOR
TUGWELL HALL
01.2015
CONSULTANT
TL SECONDMENT, DISCOVERY HEALTH
02.2022 - 09.2023
- Keep the team motivated and monitoring KPIs
- Keeping abreast of continuous process, product updates and digital tools, servicing key stakeholders in a customer centric way, accurately obtaining and capturing information to confirm correct funding and dealing with multiple interactions.
MATHEMATICS TEACHER
HOPE PREPARATORY SCHOOL
01.2019 - 01.2020
- Reinforce classroom rules, teach lesson plans to a class of students, maintain a positive learning environment and account to the phase head and school principal
SUBSTITUTE TEACHER
ADVANCE FOR LIFE CHRISTIAN ACADEMY
01.2017 - 01.2018
- Reinforce classroom rules, teach relayed lesson plans to a class of students, maintainapositive learningenvironment andaccounttothe schoolprincipal (for Mathematics, NS and L.O).
SCIENCE ORIENTATION LEADER
UCT
Cape Town, Western cape
01.2015 - 12.2016
- Delegate tasks to students, work with a group of over ten individuals to organize activities, be responsible to Science Faculty orientation staff, facilitate the UCT registration process and refer students to offices, faculties and individuals who are of help to the students. Assist with Monitoring students, evaluation & reporting to the dining hall monitor and manager.
- Helped students troubleshoot and resolve issues with registration.
- Assisted with transition to college life by providing one-on-one support.
- Maintained record of tours for internal evaluation and incident reporting.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
Education
Bachelor of Science - MATHEMATICS, APPLIED MATHEMATICS
UNIVERSITY OF CAPE
Cape Town 01.2013 - 12.2021
Skills
DATA MANAGEMENT/CODING COMPETENCYundefined
Certification
SQL for Data Analysis (2020), LinkedIn Learning - Aug 23, 2023
Timeline
CUSTOMER ADVISOR
Capita
10.2023 - 10.2023
SQL for Data Analysis (2020), LinkedIn Learning - Aug 23, 2023
08-2023
CONSULTANT
TL SECONDMENT, DISCOVERY HEALTH
02.2022 - 09.2023
MATHEMATICS TEACHER
Advance For Life Christian Academy
01.2019 - 06.2019
MATHEMATICS TEACHER
HOPE PREPARATORY SCHOOL
01.2019 - 01.2020
MENTOR
LIESBEECK GARDEN'S
01.2018
SUBSTITUTE TEACHER
ADVANCE FOR LIFE CHRISTIAN ACADEMY
01.2017 - 01.2018
SCIENCE ORIENTATION LEADER
UCT
01.2015 - 12.2016
DINING HALL COORDINATOR
UCT
01.2015
MENTOR
TUGWELL HALL
01.2015
Bachelor of Science - MATHEMATICS, APPLIED MATHEMATICS
UNIVERSITY OF CAPE
01.2013 - 12.2021
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