Dimpho Kunene
Administrator
Olifantsfontein,GP
Summary
Receptionist / Administrator managing 10+ front desk and administrative tasks per shift, including appointment scheduling and incoming calls to keep daily operations organised and professional. Managed 5-10 visitor check-ins daily while maintaining a welcoming, professional front desk experience. Coordinates visitor management, mail handling, filing, and office supplies to support smooth administrative workflows across departments. Builds a reliable first point of contact through clear communication and fast response to inquiries.
Overview
11
11
years of professional experience
Work History
Receptionist / Administrator
Mellovea Medical Aesthetic Clinic
01.2025 - 12.2025
- Coordinated 20-30 appointment bookings weekly to keep the calendar accurate and reduce scheduling conflicts.
- Managed 5-10 visitor check-ins daily while maintaining a welcoming, professional front desk experience.
- Handled incoming calls and inquiries with clear communication to support prompt customer service.
- Maintained organized filing systems and records to speed document retrieval and support administrative workflows.
- Processed incoming and outgoing mail and packages to keep office correspondence moving smoothly.
- Collaborated with internal departments to support daily operations and improve office communication.
- Monitored office supplies inventory and arranged timely replenishment to keep administrative work uninterrupted.
Transport Driver
Akhuledi
01.2025 - 12.2025
- Completed 5 Takealot deliveries and collections weekly while supporting reliable transport services across assigned routes.
- Transported 10-15 primary school learners daily between school and home while maintaining safe, timely routes.
- Kept the vehicle clean and road-ready through routine inspections, basic maintenance checks, and prompt issue reporting.
- Followed road safety regulations and maintained punctual service on every route.
- Supported appointment coordination and travel coordination through dependable scheduling, route planning, and steady communication.
- Handled administrative support tasks with careful document control and accurate invoice processing.
- Used Microsoft Office Suite and Google Workspace to manage records, correspondence, and daily transport updates.
Sales Assistant
Yokico (Pty) Ltd
01.2023 - 12.2024
- Maintained 80% merchandise display accuracy while updating product placement to improve visibility and customer interest.
- Processed 30-50 customer transactions per shift while maintaining accurate sales records and smooth checkout flow.
- Monitored inventory levels and coordinated restocking to keep stock accurate and shelves ready for sales.
- Resolved customer inquiries promptly to support satisfaction and encourage repeat business.
- Collaborated with team members to maintain store cleanliness and safety standards in a secure retail environment.
Sales Representative
Papasha Media
01.2022 - 12.2022
- Expanded 20-30 new client relationships to support market presence and steady sales growth.
- Cultivated new client relationships to expand market presence and drive sales revenue.
- Delivered product demonstrations tailored to client needs, strengthening engagement and informed purchasing decisions.
- Coordinated with inventory and logistics teams to support timely order fulfillment and customer satisfaction.
- Analyzed competitor offerings and market trends to refine sales tactics and strengthen customer appeal.
- Adjusted sales approaches based on market feedback to improve competitiveness and client response.
Events Coordinator
RPM Catering and Events
01.2022 - 12.2022
- Coordinated 3-5 event timelines weekly to keep planning tasks aligned and moving toward execution.
- Coordinated event logistics to support seamless execution and a stronger attendee experience.
- Built detailed event timelines to improve team alignment and keep preparatory tasks on schedule.
- Managed vendor relationships to secure quality services and maintain budget adherence throughout planning.
- Facilitated communication across cross-functional teams to streamline workflows and reduce operational disruptions.
- Monitored compliance with safety regulations to uphold event security standards and protect participants.
Events Coordinator
Just Panashe
01.2019 - 12.2020
- Coordinated 2-3 events per month, managing logistics and timelines to support smooth execution.
- Directed on-site teams during events to maintain safety standards and regulatory compliance.
- Designed event schedules that improved participant engagement and resource use.
- Aligned internal departments to synchronize event goals and strengthen communication across functions.
Events Coordinator (WIL)
Oakfields College
01.2018 - 12.2018
- Coordinated 3-5 event check-ins per day to keep on-site and virtual gatherings moving smoothly.
- Led cross-functional teams to align event objectives with organizational goals and strengthen internal collaboration.
- Streamlined attendee registration to reduce wait times and improve onboarding at check-in.
- Monitored event safety protocols to maintain regulatory compliance and a secure environment for participants.
- Coordinated calendars, meetings, and office correspondence using Microsoft Office Suite and Google Workspace.
- Handled purchase order processing, invoice processing, document control, CRM data entry, and confidential information with accuracy.
Receptionist
Fair Deal Car Repairs
01.2016 - 12.2018
- Coordinate 15-20 appointment changes weekly while keeping calendars aligned and meeting rooms available.
- Manage 10-15 visitor check-ins daily while maintaining a professional, welcoming front desk experience.
- Managed incoming calls and directed visitors promptly, serving as a professional first point of contact.
- Maintained appointment schedules and organized meeting rooms to reduce conflicts and keep office operations running smoothly.
- Processed incoming mail and deliveries promptly, supporting timely internal communication and operational continuity.
- Updated contact records with administrative teams to strengthen communication reliability and document control in Microsoft Office Suite and Google Workspace.
- Monitored lobby conditions for safety and cleanliness, supporting a secure and orderly environment for employees and guests.
Sales Consultant
Rams Auto Parts
01.2015 - 12.2016
- Processed 85% of transactions accurately to support smooth checkouts and reliable order fulfillment.
- Resolved 30-50 customer inquiries daily while matching product recommendations to client needs and preferences.
- Advised clients on product selection to align purchases with needs, preferences, and satisfaction goals.
- Facilitated accurate transactions and order fulfillment while maintaining a smooth, customer-focused checkout experience.
- Coordinated with inventory teams to maintain product availability and reduce stock discrepancies.
- Developed tailored sales presentations that highlighted product benefits and increased customer engagement.
- Monitored market trends to identify upselling opportunities and adjust sales strategy accordingly.
Education
National Certificate - Hospitality
Lynnwood Ridge
12-2018
Higher Certificate - Business Management
Pretoria
12-2016
High School Diploma - undefined
Shangri-La Academy
Kempton Park, GP12-2013
Skills
Administrative support
Front desk operations
Appointment coordination
Calendar management
Office correspondence management
Customer service
Event logistics coordination
Vendor relationship management
Meeting coordination
Travel coordination
Purchase order processing
Microsoft Office Suite
Google Workspace
Invoice processing
Document control
Confidential information handling
CRM data entry
Reception software
Timeline
Receptionist / Administrator
Mellovea Medical Aesthetic Clinic
01.2025 - 12.2025
Transport Driver
Akhuledi
01.2025 - 12.2025
Sales Assistant
Yokico (Pty) Ltd
01.2023 - 12.2024
Sales Representative
Papasha Media
01.2022 - 12.2022
Events Coordinator
RPM Catering and Events
01.2022 - 12.2022
Events Coordinator
Just Panashe
01.2019 - 12.2020
Events Coordinator (WIL)
Oakfields College
01.2018 - 12.2018
Receptionist
Fair Deal Car Repairs
01.2016 - 12.2018
Sales Consultant
Rams Auto Parts
01.2015 - 12.2016
High School Diploma - undefined
Shangri-La Academy
Higher Certificate - Business Management
Pretoria
National Certificate - Hospitality
Lynnwood Ridge