Dimakatso Shai
Business -System And Testing Analyst
Pretorious Park
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
QA Testing Lead
Gijima
Pretoria
10.2023 - Current
- Company Overview: Consulting at DHA
- Managing Testing Team - assign tasks to the test team, setting priorities and monitoring progress
- Developing the test strategy - document a comprehensive test strategy outlining the overall approach to testing the project
- Creating the test plan - prepares a detailed test plan that outlines all the test activities, the test objectives, schedule, deliverables, test environment setup and resource allocation
- Designing test scenarios and cases - collaborates with the test team to create test scenarios and cases that cover all the possible functionalities and requirements of the project
- Reviewing test artefacts - Test cases and Test Data
- Managing test execution - monitor testing progress and provide regular updates to clients
- Track defects and ensure resolution
- Reporting test results – Compile a comprehensive report about the testing (defects and resolutions)
- Payment processing – monitor and process payments done for DHA products on the IRE (Invoice and receipt engine) financial tool
- Consulting at DHA
Senior Business – Systems and QA Analyst
Gijima
Pretoria
03.2021 - Current
- Company Overview: Consulting at SAPS
- Conduct requirements sessions with Client
- Produce BRS, FDS, Test Plan for the project
- Review FRS, BRS and review activities with BA Team
- Support the Developers during development phase with functional requirements, System Analysis, Data fields and screen flow
- Interfacing between the Business Team and the Development Team with regards to the Business and Functional requirements
- Support QA and Development on projects by writing, creating and editing automated tests
- Execute test cases, including logging defects
- Consulting at SAPS
Business Analyst Team Lead
Xtreme Intelligence Systems
Pretoria
05.2019 - 02.2021
- Company Overview: Consulting at Dept Of Correctional Services
- Management of the BA Team
- Review FRS, BRS and provides estimates for requirements elicitation, documentation and review activities
- Allocation of Task to the IT Team
- Review, of test cases, scenarios, and results
- Business and Systems Process improvement and Process diagrams
- Participating in status meetings and other leadership activities for the Project
- Defect management (QA & UAT)
- JIRA Management
- Provide support to business in implementing effective and efficient solutions
- Consulting at Dept Of Correctional Services
SAP( SOLMAN) Business Analyst
IT Mondial Solution
07.2018 - 04.2019
- Company Overview: Consulting at NHBRC(Head Office)
- Manage project risk and project scope
- IT Governance
- Project Document Repository Management (IT Governance)
- Business System Process Mapping on SOLMAN
- Coordinate work activities between the Business and the Technical Team
- Consulting at NHBRC(Head Office)
Solutions Analyst
Golden Rule Technologies
03.2013 - 06.2018
- Company Overview: Consulting at Multichoice (PTY)
- Manage project risk and project scope
- Test & validate the functional of the technical solution against the business requirement
- Implement Business Solution
- Interfacing between the Business team and the Development team with regards to the Business and Functional requirements
- Ensuring that the Business requirements are delivered in the implemented solution
- Assist Business to articulate the benefits they wish to realize with the solution
- Documenting the requirements in a Customer Requirement Specification document (which includes UML Models, Business process documents)
- Coordinate work activities between the Business and the Technical Team
- Maintain project documents
- Consulting at Multichoice (PTY)
Business Analyst & Technical Systems Administrator
Toyota South Africa
06.2012 - 02.2013
- Technical System Administrator
- Information processing & Data Management
- Daily/Weekly/Monthly database updates
- Monthly updates from DB2 tables to all Access Database for monthly reporting
- Run & update queries on database
- Systems Maintenance
- Monthly backups of all database
- Support to all users(queries & changes)
- Administration & new registration of the following Toyota systems: (Oasis, TQ-Net, TSIN, Marketing Portal & Cosmos)
- Project Management
- Managing project life cycle, maintaining & updating of new/current projects
- Updating, tracking & displaying of the project data on the project board
- Updating the summary of Vehicle projects
- Business Systems Analysis Support
- Warranty Systems Process Mapping
- Warranty claims adjudicating and report update
- Coordinating of the SAP upgrade project
- Coordinate & manage the Analysis of Business needs & user requirements
- SAP system testing-And record test results & log bugs/issues back to Development Team
Senior Business Analyst
Khwinisa Technologies
12.2011 - 03.2012
- Company Overview: Consulting at City Power Joburg
- IT Strategy Development:
- Assessment of the current Business strategies, goals, objectives, process as per the Business Units
- IT Assessment – determine the ‘AS-IS’ IT state of the organization
- Investigate on the Business Units IT Infrastructure and give recommendation
- Document the IT strategy & align the Business Units strategy to the IT Strategy
- Consulting at City Power Joburg
Business Analyst
Vharanani Consulting
09.2009 - 11.2011
- Company Overview: Consulting at Joburg Roads Agency
- Business Support
- Gap Analysis – Identify gaps between the Business processes and IT and give recommendation
- Perform feasibility Analysis on JRA IT Environment and capture understand the IT processes & requirements
- Facilitation of scoping workshops to understand the Business requirements
- Make sites visits to the JRA Depots to identify the Depots IT problems
- Assists JRA in identifying JRA projects for JRA Business
- Coordinate & manage the Analysis of Business needs & user requirements
- Analyses client organization's industry and competitive position
- Documents and analyses required information and data
- Develop Business Cases to investigate & recommend matters that pertain to the requirements from IT & Business
- Consulting at Joburg Roads Agency
Jnr Business Analyst
Masana Technologies
05.2007 - 03.2009
- Company Overview: Consulting at City of Joburg
- Translate the business processes into training development material
- Coordinate & manage the analysis of business needs and user requirements
- Manages, organize, coordinates & monitors training activities & other functions of the development project with the trainers
- Define specific courses for different role based
- Analyses & prepare written reports on program, and project performance using qualitative analyses and other project management techniques
- Meet with customer representatives and system development staff to review project and activities and progress
- Consulting at City of Joburg
Project Management Coordinator
Arivia.Kom
03.2004 - 05.2007
- Company Overview: Consulting at Dept Of Water Affairs PTA: Head Office
- Project Management Role:
- Monthly SLA Report: Consolidate, compile monthly project deliverables report for purposes of invoicing and monitor, control the SLA report
- Project Risk coordination - highlight project risks and issues and ensure that Project Managers mitigate these risks
- Follow up on assignments to determine progress and completion and report regularly on the status of reports
- Develop, populate and update the project register on a regular basis
- Determine project information needs of stakeholders and distribute accurate project information to stakeholders
- Schedule and facilitate regularly adhoc project audit reviews
- Responsible for the daily running, coordinating and managing the project office
- HR Support Role:
- Timesheets: Consolidate Resource timesheets and claims, approve them and submit them to their contracting houses
- Training new resources-On SAP (ESS) Cats
- Managing resources concerns as per Project Managers request
- Developing and maintaining a database for tasks allocation for the Resources and Projects
- Identify who should be part of the project team and negotiate with the Project Managers for team member assignment
- Strategic Support Role:
- Develop and maintain a project management process, using a combination of project management acceptable, best practice standards for development processes that will suite DWAF IT environment (This is done to ensure that the is compliance to the Audit-General issues, rising from the performed audits and also to reduce IT operational risks)
- Attend strategic sessions- to provide input to the development of the IT Strategy documents
- Consulting at Dept Of Water Affairs PTA: Head Office
IT Change Management Analyst
Arivia.Kom
05.2002 - 02.2004
- Company Overview: Consulting at Dept Of Water Affairs PTA: Head Office
- Administer the change management sessions, and coordinate all the emergency changes requested until approval for implementation received and make sure people adhere to the change management process
- Record and report on the progress and status of all changes requested
- Provide weekly and monthly change request report and statistics
- Liaise with users regarding the outcome of their change implemented
- Liaise with change implementers for any outstanding documentation with regards to changes
- Consolidate monthly reports of all changes approved, declined, implemented successfully or not emergency and planned changes
- Manage all the communication regarding change management
- Consulting at Dept Of Water Affairs PTA: Head Office
Marketing Officer
IWC (Internet Wireless Communication) Pty Ltd
02.2000 - 04.2002
- Proactive marketing and selling a full range of VOIP Solution products
- Develop a marketing plan & communication strategy
- Completing and submitting a weekly plan schedule, monthly sales report
- Delivering sales presentations to prospective new clients
- Monitoring all aspects of the customer’s satisfaction and ensuring that any issues are addressed
- (Customer Relationship Management)
Education
ISTQB Foundation Certification -
Fti (Faculty Training Institute)
01.2024 - Current
ISTQB Preparation Course - undefined
Udemy Academy
Business Process Management - Certificate
Viewpoint Academy
BCOM - Marketing Management
UNISA
01.1997 - 01.2001
Project Management - Certificate
DBSA Vulindlela Academy
Matric - undefined
Guardian Angels College
Skills
- Operating Systems
Windows
Ms Office Suite
- Access-SQL
- JIRA
- TFS
- DEVOPS
- Selenium
- Visio
- ITIL
- PMBOK
- BABOK
- AGILE
- WATERFALL
- UML
- process flows
- Used Cases
- Casewise
- DB2
- SQL
- ACCESS
- IRE
Accomplishments
- IT Strategy Development, 12/2012, City Power Joburg
- GOtv Product Launch, 12/2014, Multichoice
Trainingcertificates
- Business Analysis and process mapping, In house Training, Vharanani Consulting, 12/2012
- SAP Navigation, In house training, Masana Technologies, 12/2007
- Executive Coaching and Facilitation, Facilitate Memorable Learning, 12/2007
- ITIL (IT Infrastructure Library), In house training, Arivia.Kom, 12/2006
- ESS (Employment Self Service) SAP, Arivia.Kom, 12/2006
- Summit, In house training, Arivia.Kom, 12/2005
- Basic Electronic Data Interchange, Digital HealthCare Pty (Ltd), 12/2003
Personal Information
- ID Number: 770316 0336 089
- Gender: Female
- Nationality: South African
- Driving License: Yes (Code 08/B)
Timeline
ISTQB Foundation Certification -
Fti (Faculty Training Institute)
01.2024 - Current
QA Testing Lead
Gijima
10.2023 - Current
Senior Business – Systems and QA Analyst
Gijima
03.2021 - Current
Business Analyst Team Lead
Xtreme Intelligence Systems
05.2019 - 02.2021
SAP( SOLMAN) Business Analyst
IT Mondial Solution
07.2018 - 04.2019
Solutions Analyst
Golden Rule Technologies
03.2013 - 06.2018
Business Analyst & Technical Systems Administrator
Toyota South Africa
06.2012 - 02.2013
Senior Business Analyst
Khwinisa Technologies
12.2011 - 03.2012
Business Analyst
Vharanani Consulting
09.2009 - 11.2011
Jnr Business Analyst
Masana Technologies
05.2007 - 03.2009
Project Management Coordinator
Arivia.Kom
03.2004 - 05.2007
IT Change Management Analyst
Arivia.Kom
05.2002 - 02.2004
Marketing Officer
IWC (Internet Wireless Communication) Pty Ltd
02.2000 - 04.2002
BCOM - Marketing Management
UNISA
01.1997 - 01.2001
ISTQB Preparation Course - undefined
Udemy Academy
Business Process Management - Certificate
Viewpoint Academy
Project Management - Certificate
DBSA Vulindlela Academy
Matric - undefined
Guardian Angels College
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