Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic
Dimakatso Seete

Dimakatso Seete

Agile Leader
Kempton Park

Summary

To make notable difference/s in any environment that I find myself in. To excel in all that I do and lead a successful team. Stakeholder-oriented General Manager with over 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in highly-stressful environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work History

GENERAL MANAGER CORPORATE SERVICES

BANKSETA
05.2013 - 02.2022
  • Represented the Executive Management at Board Meetings in support of the CEO
  • Provided input into the overall Strategic Planning of the Organisation including overseeing implementation thereto.
  • Led the Strategic development of the Corporate Services Division - Overseeing and management of the following functions: Human Resources Management, Marketing & Communication, Information Technology and Knowledge Management, Facilities Management, Travel Management, Supply Chain Management and Finance Function (up to the year 2014).
  • Overseeing the budget for the overall Corporate Services Division
  • Led the development of HR, ICT, Facilities Management, Travel Management, Marketing and Communications and stakeholder experience governance policies- monitoring compliance across the functions and recommended policy improvement
  • Acted as a CEO of the BANKSETA as and when required.
  • Served as a Bid Adjudication Member on Supply Chain Management Committee; including Chairing the very meetings as and when required.
  • Acted as the Liaison Officer between the Organization and the Legal Firm that representing the entity.
  • Assigned and served at the 'Institute of Banking' as a Board Member.
  • Served in the ICT, Risk Management Committees.
  • Continued to identify, evaluate, prioritize and mitigate risks on an ongoing basis.
  • Developed new and annually reviewed policies within the Corporate Services Division.
  • Developed Strategic Goals, Visions, Mission and successfully implementation thereto.
  • Liaison personnel between the entity and the Union (Labor).
  • Successfully led salary negotiations between the entity and the Union including proposing salary negotiations to the Board for approval
  • Represented the entity at the CCMA.
  • Ensured legislative/mandatory compliance requirements are met within the Corporate Services Division
  • Obtained clean audit year on year
  • Served on the Remuneration Committee "Board Sub Committee" representing management in support of the CEO
  • Presented and proposed changes of policies at Board level and ensured timeous implementation and communication to staff
  • Overseeing the facilities management function of the office; Planning maintenance work, record keeping and maintenance thereto; ensuring routine safety inspections are conducted and ensuring that the necessary insurances cover and policies are in place and active
  • Led the implementation and maintenance of risk management frameworks and business continuity initiatives within the Corporate Services Division

CORPORATE SERVICES MANAGER

BANKSETA
09.2010 - 04.2013
    • Provided leadership to the Corporate Services Division (Human Resources, Marketing and Communication, Supply Chain Management, Finance, Information Technology, Facilities and Travel Management) and oversee performance thereto
    • Led both insourced and outsourced functionaries to the entity
    • Successfully led teams to relocated the organization from one location to another with minimal interruptions
    • Achieved clean audits year on year
    • Represented Management at Board meetings and its Sub Committees
    • Developing and reviewing policies on an ongoing basis
    • Ensured timely delivery of essential business functions, managing daily administrative tasks and support staff.
    • Ensured that the entity insurances (not limited to property but also Director's Liability) were in place and remained in force
    • Chaired staff and management meetings
    • Developed and led the implementation of a successful bi-annual event aimed at the capacitation of vendors/service providers that wanted to do business with the BANKSETA
    • Active in the management of Risk across the business and provided Leadership and the necessary support thereto
    • Mentored and coached staff members in many aspects.
    • Established a strong safety culture within the organization by developing robust emergency preparedness plans and conducting regular safety trainings for employees.

HUMAN RESOURCES MANAGER

BANKSETA
06.2009 - 08.2010
  • Successfully established a Human Resource Department from one (1) resource to four (4) resources
  • Led the Human Resources Management team including the development and annual review of policies and procedures thereto
  • Introduced a Risk Assessment process of candidates as part of talent sourcing of staff
  • Introduced and implemented Employee Wellness Program/initiatives to the entity
  • Achieved Clean Audits year on year
  • Responsible for the training and development of staff
  • Custodian of the 'Investor in People' standards within the organisation
  • Represented the entity in Industrial Relations matters including representation at the CCMA
  • Played a role in the establishment of a SETA HR Forum
  • Overseeing the payroll function
  • Responsible for the execution of HR related plans and projects
  • Managed the HR Budget.
  • Overseen the payroll function of the entity.
  • Responsible for the Work Skills Planning and Annual Training Reporting for the entity
  • Responsible to drive the setting of Employment Equity targets for the entity, reporting and implementation thereto
  • Conducted Skills Audit and recommended solutions to close and address the identified gaps
  • Ongoing identification of risks within the department, management and mitigation thereof
  • Introduced a flexible working arrangement and ensured that staff members were well equipped for remote working
  • Organised themed team building initiatives
  • Conducted annual surveys (organisational values assessment - culture check and fit for purpose) including assessing stakeholder perception of employees behaviour against the set values
  • Responsible for the learning and development of staff

HUMAN SPECIALIST

BANKSETA
10.2008 - 05.2009
  • Developed systems for records, reports and agendas
  • Worked with the management team on improving the performance management systems
  • Acted as a liaison between staff and management
  • Established fair job descriptions, grading system and salaries
  • Prepared and ensured Annual Training Plans and Reports
  • Managed the recruitment process
  • Responsible for the payroll function.

HUMAN RESOURCES CONTACT CENTRE AGENT/HUMAN RESOURCES OFFICER/ACTING HUMAN RESOURCES BUSINESS PARTNER

ABSA 'Retail and Business Banking'
02.2005 - 09.2008
  • Answered calls and responded to all HR queries nationwide
  • Provided one-stop service for all HR related queries
  • Handled HR filing and responded to audit queries
  • Talent sourcing and selection of staff
  • Acted as an HR Business Partner for the Northern Region
  • Represented HR in Industrial Relations matters
  • Executed HR related plans at Regional level.
  • Liaison between HR and the other business units of the organisation
  • Worked closely with various line functions to ensure relevant HR support as and when required

CALL CENTRE AGENT

ABSA 'Card Division'
02.2003 - 01.2005
  • Answered calls related to the credit card usage and merchant queries.
  • Authorised and overridden credit card transactions, increasing credit card limits.
  • Retention of clients.
  • Training and mentoring of new staff members.
  • Acted as the 2nd in Charge reporting to the Team Leader.
  • Identifying issues, analyzing information and providing solutions to problems.
  • Managing time efficiently in order to complete all tasks within deadlines.

Education

MASTERS IN BUSINESS LEADERSHIP -

UNISA SCHOOL OF BUSINESS LEADERSHIP

INTERNATIONAL EXECUTIVE DEVELOPMENT PROGRAMME -

WITS BUSINESS SCHOOL
Johannesburg
01.2013 - 01.2014

CERTIFICATE IN HUMAN RESOURCE HIRING PRACTICE - undefined

UNISA

BCOMM APPLIED IN HUMAN RESOURCE MANAGEMENT - undefined

MIDRAND GRADUATE INSTITUTE

HIGHER NATIONALCERTIFICATE "GRADE 12" - undefined

NORKEM PARK HIGH SCHOOL

Skills

Contract Negotiations

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References

  • Mr. Max Makhubalo, Former BANKSETA CEO, 0769879686
  • Ms. Christine Fritz, GM Operations BANKSETA, 0828207186
  • Mr. Mokadi Mathye, Former FoodBev CEO, 0833254676
  • Ms. Busisiwe Lubing, Marketing & Comms Manager, 0712235722
  • Ms. Nalini Maharaj, Chair of ARC BANKSETA, 0645588036
  • Ms. Silindile Bulunga, HR Manager Sizwe Medical Aid, 0726306992

Volunteer Experience

I have successfully led a team in the construction of 4(four) houses. The 1st project worth R2,7 million a completely new dwelling starting from the engagement with architect to draw the house plan and led the successful completion construction thereto; 2nd project was a "face lift of an existing dwelling - with a cost of just over R600k. Giving it a modern look and changing the interior design of the house within a period of 4 months. 3rd project was worth R200k and just additional rooms that included the drilling a borehole for water supply to the new and old structure (home). Lastly - led the construction of a R11 million dwelling. This included giving input to the architect of the dwelling.

Timeline

GENERAL MANAGER CORPORATE SERVICES

BANKSETA
05.2013 - 02.2022

INTERNATIONAL EXECUTIVE DEVELOPMENT PROGRAMME -

WITS BUSINESS SCHOOL
01.2013 - 01.2014

CORPORATE SERVICES MANAGER

BANKSETA
09.2010 - 04.2013

HUMAN RESOURCES MANAGER

BANKSETA
06.2009 - 08.2010

HUMAN SPECIALIST

BANKSETA
10.2008 - 05.2009

HUMAN RESOURCES CONTACT CENTRE AGENT/HUMAN RESOURCES OFFICER/ACTING HUMAN RESOURCES BUSINESS PARTNER

ABSA 'Retail and Business Banking'
02.2005 - 09.2008

CALL CENTRE AGENT

ABSA 'Card Division'
02.2003 - 01.2005

MASTERS IN BUSINESS LEADERSHIP -

UNISA SCHOOL OF BUSINESS LEADERSHIP

CERTIFICATE IN HUMAN RESOURCE HIRING PRACTICE - undefined

UNISA

BCOMM APPLIED IN HUMAN RESOURCE MANAGEMENT - undefined

MIDRAND GRADUATE INSTITUTE

HIGHER NATIONALCERTIFICATE "GRADE 12" - undefined

NORKEM PARK HIGH SCHOOL

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