Dimakatso Moji
Risk And Compliance Specialist
Pretoria
Summary
Dynamic and results-oriented Industrial and Trade Policy Specialist as well as Risk and Compliance Specialist with over 10 years of extensive experience in market access, stakeholder management, innovation, country marketing, and value chain expertise, particularly within the clothing and textiles sector. Adept at developing and implementing risk management frameworks and ensuring organizational compliance with industry standards and regulatory requirements. Proven ability to foster a culture of compliance, mitigate risks, and enhance operational efficiency. Adept at developing and implementing policies and strategies to enhance industry competitiveness and market presence. Proven ability to foster collaboration among diverse stakeholders, drive innovation, and promote sustainable economic growth.
Overview
19
19
years of professional experience
Work History
Risk and Compliance Specialist
The Competition Commission South Africa
05.2022 - Current
- Leading the development and implementation of comprehensive risk management and compliance frameworks/policies and strategies.
- Conducting regular risk assessments and compliance audits to identify and mitigate potential risks and ensure regulatory adherence.
- Developing and updating risk management policies and procedures, ensuring alignment with industry standards and regulatory requirements.
- Collaborating with cross-functional teams to ensure compliance initiatives are integrated into business operations.
- Provide training and guidance to employees on risk management and compliance policies, promoting a culture of compliance.
- Fraud Risk Management: Managed the Competition Commission’s fraud risk management program, including policy development and implementation.
- Developed and delivered training sessions on fraud prevention and detection for employees at all levels.
- Analysed fraud trends and emerging risks, providing strategic insights and recommendations to management.
- Enhanced internal controls and monitoring systems to detect and prevent fraud effectively.
Deputy Director Clothing and Textiles
The Department Of Trade, Industry And Competition
01.2017 - 04.2022
- Lead and contributed in the development and implementation of national industrial and trade policies aimed at boosting the competitiveness of the clothing and textiles sector.
- Conducted comprehensive market analyses to identify opportunities and challenges, shaping policies that enhance market access and industry growth.
- Fostered strong relationships with key stakeholders, including government agencies, industry associations, international trade partners, and private sector entities and associations.
- Oversaw innovation and value chain programs to promote sustainable practices and increase efficiency within the sector.
- Represented the government in high-level discussions and negotiations, advocating for policies that support the sector's development.
- Monitored and evaluated the impact of policies and initiatives, ensuring alignment with national economic goals.
- Directed market access initiatives to facilitate the entry and expansion of clothing and textiles products into international markets.
- Developed and implemented innovative strategies to enhance the sector's global competitiveness.
- Managed stakeholder engagement processes, ensuring effective collaboration and consensus-building.
- Led country marketing campaigns to promote the national textiles and clothing industry, enhancing its global profile and demand.
- Conducted value chain analyses and implemented optimisation projects to improve sector efficiency and sustainability.
- Identified new market opportunities and developed strategies to capitalize on them.
- Worked with industry stakeholders to address barriers to market entry and expansion.
- Promoted innovation and sustainability within the value chain, enhancing product quality and market appeal.
- Prepared reports and presentations for senior management on market development activities and outcomes
Deputy Director Risk Management
The Department Of Trade, Industry And Competition
01.2012 - 12.2016
- Lead the development and implementation of the Department's risk management framework, aligning with industry best practices and regulatory requirements.
- Conducted enterprise-wide risk assessments to identify, analyse, and mitigate potential risks.
- Developed and enforce internal controls to safeguard assets and ensure operational efficiency.
- Collaborated with senior leadership to integrate risk management strategies into Departmental planning and decision-making processes.
- Managed the Department's compliance program, ensuring adherence to relevant laws, regulations, and standards.
- Oversaw the response to risk-related incidents, including crisis management and business continuity planning.
- Provided training and support to staff on risk management policies and procedures.
- Prepared detailed reports on risk management activities and presented findings to the executive board (Then called ExBo)
Assistant Director Risk Management
The Department Of Trade, Industry And Competition
01.2008 - 12.2011
- Assisted in the development and execution of the department’s risk management framework, ensuring alignment with strategic goals and regulatory requirements.
- Conducted regular risk assessments and audits to identify and mitigate potential risks.
- Supported the design and implementation of internal controls to protect Departmental assets and improve operational efficiency.
- Collaborateed with departmental heads to integrate risk management practices into daily operations and decision-making processes.
- Monitored compliance with laws, regulations, and internal policies, providing recommendations for improvements.
- Lead risk management training programs to enhance staff awareness and adherence to risk management policies.
- Prepare and present detailed risk reports to senior management.
Call Centre Agent
Discovery Health
08.2007 - 12.2007
- Handle inbound and outbound calls from members and potential customers, providing accurate information about medical aid plans and services.
- Resolve customer inquiries and issues efficiently, ensuring a high level of customer satisfaction.
- Explain medical aid benefits, coverage options, and claims procedures to members.
- Assist members with navigating the company's website and utilising online services.
- Update and maintain customer records in the CRM system, ensuring data accuracy and confidentiality.
- Collaborate with other departments to resolve complex issues and escalate cases when necessary.
- Provide feedback to management on recurring issues and customer concerns to improve service delivery.
Investment Call Centre Agent
Momentum
01.2005 - 07.2007
- Respond to inbound calls from clients, providing detailed information about investment products and services, including mutual funds, stocks, bonds, and retirement accounts.
- Assist clients with account management, including opening new accounts, processing transactions, and updating account information.
- Resolve customer issues related to account discrepancies, transaction errors, and other investment-related concerns.
- Educate clients on investment strategies, market trends, and financial planning tools.
- Maintain accurate and up-to-date client records in the CRM system.
- Collaborate with financial advisors and other departments to address complex client needs and provide comprehensive solutions.
- Participate in training sessions to stay informed about new investment products, market developments, and regulatory changes.
Education
LLB - Law
Regenesys Law School
Johannesburg, South Africa 04.2001 -
Honours Degree - Bachelor of Commerce Honours
The University of Commerce
Pretoria, South Africa 04.2001 -
Bachelor of Commerce - Specialisation in Risk Management
The University of South Africa
Pretoria, South Africa 04.2001 -
No Degree - Grade 12 Senior Certificate
The Beacon Secondary School
Qwaqwa 04.2001 -
Skills
- Industrial Policy Development: Expertise in formulating and implementing policies to enhance sector competitiveness
- Market Access Strategies: Proven ability to develop strategies for international market entry and expansion
- Stakeholder Management: Strong ability to build and maintain relationships with diverse stakeholders
- Innovation Leadership: Experience in driving innovation within the value chain to boost efficiency and sustainability
- Country Marketing: Skilled in promoting national industries through targeted marketing campaigns
- Value Chain Optimisation: In-depth knowledge of value chain dynamics and strategies for optimiaation
- Policy Analysis: Proficient in conducting research and analysis to inform policy decisions
LEADERSHIP ROLES
- Chairperson of Tshwane University of Technology Fashion Advisory Board January 2024- Current
- Member of the Ministerial Advisory Committee on Illicit Economy (Inter-Agency Working Group (consisting of SARS, ITAC, the dtic and soon to involve other Government Departments and Entities such as SAPS, Hawks, etc. January 2018 - April 2022
- Member of the dtic Export Marketing and Investment Assistance / Sector Specific Assistance Scheme (EMIA/SSAS) Funding Adjudication Committee January 2017 - April 2022
- Member of the Ministerial Advisory Committee on Cannabis January 2018 - April 2022
- Member of the dti Audit and Risk committee 2008-2016
Timeline
Risk and Compliance Specialist
The Competition Commission South Africa
05.2022 - Current
Deputy Director Clothing and Textiles
The Department Of Trade, Industry And Competition
01.2017 - 04.2022
Deputy Director Risk Management
The Department Of Trade, Industry And Competition
01.2012 - 12.2016
Assistant Director Risk Management
The Department Of Trade, Industry And Competition
01.2008 - 12.2011
Call Centre Agent
Discovery Health
08.2007 - 12.2007
Investment Call Centre Agent
Momentum
01.2005 - 07.2007
LLB - Law
Regenesys Law School
04.2001 -
Honours Degree - Bachelor of Commerce Honours
The University of Commerce
04.2001 -
Bachelor of Commerce - Specialisation in Risk Management
The University of South Africa
04.2001 -
No Degree - Grade 12 Senior Certificate
The Beacon Secondary School
04.2001 -
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