Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Supervisor Clerk
Makwande Supply And Distributions
03.2018 - 11.2018
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Achieved results by working with staff to meet established targets.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Evaluated employee performance and coached and trained to improve weak areas.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Created and managed project plans, timelines and budgets.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Accounts Administrator
Zamanguni Automation
07.2015 - 02.2018
Daily posting and clearing of cash books - Insuring that all payments from debtors are collected according to payment remittance
Daily follow-up on debtors related queries and tracking
Preparing and contribution of monthly and weekly debtors’ statement
Maintaining debtors file - Daily collection of outstanding funds - keeping record of communication with client for weekly meeting with senior - General Administration
Creditors’ duties - Reconciling supplier statement with our remittance - Sending proof of payment as well remittance after payment - Processing Goods received note and supplier invoice - Processing Return and debit - Running stock sheet every month - Managing Inventory - Cask book (processing payment)
Maintained account accuracy by reviewing and reconciling checks monthly.
Managed and responded to correspondence and inquiries from customers and vendors.
Inspected account books and recorded transactions.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Matched purchase orders with invoices and recorded necessary information.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Brand Ambassador
Sanral ETC
12.2013 - 02.2014
Brand Ambassador duties
- Giving the public Knowledge about e-toll tag and the benefit of having one
Helping customers to install the tag into their vehicles
- Assisting them on how to make payment for their e-toll tag
Education
Bachelor of Commerce Financial - Management
UNISA
Gauteng
01.2011 - 09.2016
Software
Microsoft Office Package
Pastel
Sage Evolution - Finance
Unisa
Gauteng
03.2011 - 09.2016
Skills
Pastel Evolution knowledge and experience essentialHighly AdministrativeExcellent verbal and writing skillsSelf-reliant, flexible ,energetic and confidentGood interpersonal and communication skillsAble to work under pressureCustomer care SkillsCAREER DETAILSPOSITION
Budgeting
Budgeting
Project Managementz
Training and mentoring
[Software] experience
Staff Management
Team Building
Certification
[Leadership and Management skills, [Learding Eadge] - [4 days course]
Timeline
[Leadership and Management skills, [Learding Eadge] - [4 days course]
03-2021
Supervisor Clerk
Makwande Supply And Distributions
03.2018 - 11.2018
Accounts Administrator
Zamanguni Automation
07.2015 - 02.2018
Brand Ambassador
Sanral ETC
12.2013 - 02.2014
Software
Microsoft Office Package
Pastel
Sage Evolution - Finance