Golf
Dillon Fichardt
Retail Sales Manager
Pretoria,GP
Summary
Versatile and dedicated professional with international experience across South Africa, the United States, and the Mediterranean. Through my time working in golf operations, sales, and the yachting industry, I've developed a deep understanding of service excellence and adaptability in diverse environments. Exposure to a wide range of cultures and clientele has strengthened my ability to connect with people, manage high expectations, and deliver outstanding customer experiences under pressure. Supported by a background in education and sound production, I bring a combination of professionalism, creativity, and hands-on leadership to every role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Language
Work History
Sales & Music Production
Various Roles
- - Worked in client-facing sales and sound engineering environments.
- - Produced music and handled sound setup for live and studio sessions, applying both creative and technical expertise.
Golf Operations Supervisor
Geneva National Resort
05.2024 - 10.2025
- - Supervised daily golf operations, including cart staging, range setup, and tournament logistics.
- - Coordinated with the golf staff to deliver seamless events and exceptional guest experiences.
- - Upheld facility presentation standards and monitored team performance.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Conducted regular inspections of facilities to identify areas requiring maintenance or improvement efforts.
Starter & Golf Operations Attendant
St. Andrews Country Club
11.2023 - 04.2024
- - Promoted from Bag Drop Attendant to Starter Booth after first season.
- - Managed tee times, monitored pace of play, and oversaw member cart and range services.
- - Supported member tournaments and coordinated logistics with the golf and service teams.
- - Recognized for professionalism, dependability, and positive rapport with members.
- Increased overall class performance by providing targeted tutoring sessions for struggling students.
- Improved student comprehension by utilizing various teaching methods and strategies tailored to individual needs.
Yacht Deckhand
Motor Yacht “Unicorn”
01.2022 - 03.2023
- - Assisted with daily yacht operations, including docking, mooring, line handling, and general deck maintenance.
- - Maintained the vessel's exterior to a high standard through polishing, cleaning, and wash-downs.
- - Supported guest activities such as water sports, tender driving, and on-deck service during charters.
- - Ensured safety procedures were followed and assisted in regular drills and equipment checks.
- - Collaborated with the captain and crew to deliver a luxury guest experience throughout voyages.
- Reference: Gavin Scholen – Chief Officer | +33 775 720 787
Sales Consultant
MoreCorp
03.2019 - 10.2021
- - Sold golf memberships and related packages across multiple facilities under The Pro Shop and World of Golf network.
- - Engaged directly with customers on the showroom floor, understanding individual needs to recommend tailored membership solutions.
- - Handled membership sign-ups, renewals, and payment processing while maintaining accurate sales records.
- - Built lasting customer relationships and achieved monthly sales targets consistently.
- - Worked closely with the operations and marketing teams to promote events and enhance member engagement.
- Reference: JP Oosthuizen – Sales Manager | +27 83 294 7607
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Bachelor's Degree - Education
South Downs College
Centurion, South Africa11-2018
Diploma - Sound Engineering
Oakfields College
Pretoria, South Africa11-2021
Skills
Facility operations management
References
- Paul, Clivio, Director of Golf, +1 (561) 239-6764, St. Andrews Country Club, USA
- Steve, Loomis, Director of Golf, +1 (908) 894-3453, Geneva National Resort, USA
- JP, Oosthuizen, Sales Manager, +27 83 294 7607, MoreCorp, South Africa
- Gavin, Lousier, Captain, +33 77 752 0787, Unicorn, Europe
Interests
Fitness
Outdoors
Travel
Timeline
Golf Operations Supervisor
Geneva National Resort
05.2024 - 10.2025
Starter & Golf Operations Attendant
St. Andrews Country Club
11.2023 - 04.2024
Yacht Deckhand
Motor Yacht “Unicorn”
01.2022 - 03.2023
Sales Consultant
MoreCorp
03.2019 - 10.2021
Sales & Music Production
Various Roles
Bachelor's Degree - Education
South Downs College
Diploma - Sound Engineering
Oakfields College