Dikopo Mokhele Sekoati
Public Relations Officer
Kempton Park
Summary
Results orientated project management professional with experience in planning, organising, budgeting and execution across wide environmental spectrum. Steered the integration of systems, processes and workflows to meet targets and generate profits. Improved the timely projects execution within the budget and consolidated reports in compliance with required standards.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Programme Admin Officer
Transnet Freight Rail
Johannesburg
05.2020 - 12.2021
- Fostered continuous improvement culture by encouraging staff to identify areas of opportunity and propose solutions.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals
- Negotiated contracts with vendors optimally, securing best deals for organization while maintaining excellent working relationships
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers
Information and Communications Officer
Transformation Resource Centre (TRC) - Lesotho
Maseru
01.2018 - 12.2019
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Boosted social media presence with tailored content strategies, resulting in increased audience engagement and followers.
- Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
- Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
- Established key relationships with media representatives, securing positive organizational coverage.
- Coordinated organizational high-impact events to raise public awareness of its mission and initiatives.
- Streamlined internal communication processes for improved information dissemination and employee engagement.
- Closely monitored organizational media coverage to identify opportunities for proactive outreach.
- Facilitated press conferences and other outreach events to raise visibility of organization.
- Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Produced and distributed brochures, newsletters and press kits.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Democracy and Human Rights Assistant Officer
Transformation Resource Centre (TRC) - Lesotho
Maseru
05.2015 - 12.2017
- Facilitated seamless coordination between management teams during project implementation phases.
- Collaborated with team members to achieve shared goals, fostering positive work atmosphere and ensuring all necessary parties were informed of relevant updates or changes.
- Supported department heads in managing schedules, appointments, travel arrangements, and meetings efficiently.
- Managed daily tasks for improved productivity, prioritizing and completing assignments on time.
- Resolved issues promptly by identifying problems and implementing effective solutions quickly.
- Assisted in monitoring budget expenses while working closely with finance department resulting better financial management.
- Developed professional relationships with clients through excellent communication skills both verbally and written correspondence.
- Improved efficiency with multitasking skills, handling multiple requests simultaneously without sacrificing quality.
- Trained new employees on office procedures, contributing to smooth onboarding process and improved performance.
- Provided support during company events, contributing to successful outcomes and increased engagement.
- Contributed to cost savings by researching and implementing cost-effective solutions for supplies and services.
- Maintained accurate records of inventory levels, keeping well-stocked office and reducing delays in operations.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Reduced errors in reports by diligently proofreading and editing various documents
- Generated reports detailing findings and recommendations.
Data Entry Capturer
Cowi Orgut (Land Administration Authority)
Maseru And Leribe
08.2012 - 08.2013
- Provide assistance and problem resolution for clientele inquiries regarding lease processing
- Digitally captured data and regularized 48 000 urban and peri-urban land parcels in land lease project in Maseru and Leribe to strengthen property rights of occupiers.
- Increased land legal rights knowledge through organization and coordination of public hearings, dialogues and media campaigns to provide awareness on land rights with consideration of women and minors land registration services.
- Provided land dispute resolution services as required, including mediation, conciliation and negotiation in order to process lease registration effectively.
- Addressed community grievances through guidance, advice and support with respect to implementing standard operating procedures to effectively award plots leases.
- Supported various departments with ad hoc data entry requests, enabling them to make informed decisions based on accurate information.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Contributed to cost savings through efficient use of resources during high-volume periods such as year-end reporting.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Coordinated with cross-functional teams to gather necessary information for accurate record-keeping, quicker data processing, discrepancy resolution and reporting.
- Maintained high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Collaborated with IT department to troubleshoot software issues, leading to stable data entry environment.
- Managed documents by organizing forms, making photocopies, scanning, filing records, preparing correspondence for record keeping and reports.
Financial Consultant
SEMA IRS
Maseru
05.2011 - 03.2012
- Investigated old age pensions payment investigations at pay points and discovered theft money amounting to R500 000
- Carried out cash book reconciliation and follow ups and uncovered R1, 800 000 of stolen funds
- Investigations led to successful prosecutions for embezzlement and fraud
- Liaised with police on new cases
- Studied financial documents to identify potential areas needing improvement.
- Assisted clients with budgeting and cash flow management.
- Coordinated closely with legal advisors to ensure full compliance with all applicable laws governing financial transactions and account management procedures.
- Facilitated asset inventory verification for Ministry of Tourism.
- Assisted clients with estate planning to organize distribution of assets based on client wishes.
- Prepared detailed reports analyzing portfolio performance against established goals, ensuring transparency and accountability to stakeholders.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
Education
Post Graduate Diploma - Public Administration
University of Pretoria
South Africa 01.2021 - 12.2022
Skills
Crisis Management
undefinedEducation Background - Tertiary
National University of Lesotho, Lesotho, BA in Social Sciences, 2010
Language
English & Sesotho
Personal Information
- Date of Birth: 11/03/87
- Gender: Female
- Nationality: Mosotho
References
- Samuel Magakwa, Transnet Freight Rail, +27 837041552, Samuel.Magakwa@transnet.net
- Makananelo Lekaka, Transformation Resource Centre, +266 63423435/ 58882034, lekaka@trc.org.ls
- Limpho Ntsoso Mokonyana, Cowi Orgut, +266 58975966, lymfomokonyana@gmail.com
Timeline
Post Graduate Diploma - Public Administration
University of Pretoria
01.2021 - 12.2022
Programme Admin Officer
Transnet Freight Rail
05.2020 - 12.2021
Information and Communications Officer
Transformation Resource Centre (TRC) - Lesotho
01.2018 - 12.2019
Democracy and Human Rights Assistant Officer
Transformation Resource Centre (TRC) - Lesotho
05.2015 - 12.2017
Data Entry Capturer
Cowi Orgut (Land Administration Authority)
08.2012 - 08.2013
Financial Consultant
SEMA IRS
05.2011 - 03.2012
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