Writing
Dikeledi Tselapedi
Sales Development Representative
Cape Town
Summary
Results-driven sales development representative with strengths in assessing customer needs and providing tailored solutions. I am passionate about tech and driven by a desire for meaningful career growth.
I am working towards finding my true passion in customer facing roles, with a hunger for success and a commitment to driving business growth. I am ready to seize opportunities and make a lasting impact in the ever-evolving tech industry.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Alphawave Group
07.2023 - Current
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Developed, maintained and utilized diverse client base.
- Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
Organisational Development Consultant
Fox
04.2022 - 06.2023
- Streamlined project management processes for improved efficiency and timely delivery of projects.
- Assisting with the implementation of the organisational development strategy of businesses to ensure increased efficiencies in human capital.
Sales and Marketing Assistant
Altron
09.2020 - 06.2022
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Pursuing leads and moving them through the sales cycle.
- Facilitating SLA,s of all public sector clients.
- Bid office management for public sector sales.
- Maintaining Hubspot CRM for public sector customers.
- Facilitator and trainer for digital solutions demo.
Education
Honours in Bachelor of Commerce - Marketing Management
University of Johannesburg
Johannesburg, South Africa 04.2001 -
Bachelor of Commerce - Marketing Management
University of Johannesburg
Johannesburg 04.2001 -
Skills
Decision-Making
Product Demonstration
Customer Service
Recordkeeping
Organizational Skills
Cold-calling
CRM Tracking
Written Communication
CRM Management
Adaptability
Sales Forecasting
Email outreach
Interests
Hiking
Travelling
Technology
Timeline
Sales Development Representative
Alphawave Group
07.2023 - Current
Organisational Development Consultant
Fox
04.2022 - 06.2023
Sales and Marketing Assistant
Altron
09.2020 - 06.2022
Honours in Bachelor of Commerce - Marketing Management
University of Johannesburg
04.2001 -
Bachelor of Commerce - Marketing Management
University of Johannesburg
04.2001 -