Summary
Overview
Work History
Education
Skills
Certification
SOFT SKILLS
PERSONAL TRAITS
Timeline
OperationsManager
DIKELEDI RAMOROKA

DIKELEDI RAMOROKA

Production Manager
Gqeberha

Summary

Dynamic Production Manager and Team Leader with extensive experience in supervising production lines, conducting materials inspections, scheduling production, and developing contingency plans. An articulate and professional problem-solver, possessing strong relationship-building skills. A proven leader, dedicated to organisational excellence and effective management.

Overview

20
20
years of professional experience
1
1
Certification
6
6
Languages

Work History

Production Manager

Aspen Pharmacare
04.2024 - Current
  • Provide technical and operational insights into processes, procedures, and policies.
  • Coordinate the communication, management, and implementation of strategic plans while monitoring their execution.
  • Cultivate and sustain relationships with both internal and external stakeholders.
  • Develop, implement, and oversee Focus Factory operating budgets.
  • Ensure the availability and optimal allocation of resources within the unit.
  • Execute HR functions to facilitate effective management of the unit.
  • Empower subordinates through training, information sharing, coaching, feedback, performance appraisals, and delegation, thereby fostering the development of individuals, teams, and organisational capabilities.
  • Attend meetings focused on production, quality, and safety.
  • Ensure operational excellence in safety, quality, and productivity within the Focus Factory, enhancing its capacity to deliver exceptional service to both internal and external customers.
  • Oversee personnel, materials, equipment, and manufacturing processes to achieve performance objectives as measured by factory KPIs.
  • Ensure compliance with policies and procedures regarding shift rotations, vacation scheduling, and training to meet business requirements, particularly during peak production periods.
  • Manage the development and implementation of the daily production schedule to maintain high levels of On-Time-In-Full (OTIF) delivery to customers.
  • Facilitate the effective integration of new technologies and products.
  • Implement Total Productive Maintenance (TPM) and other continuous improvement initiatives.
  • Develop and execute capital expenditure (CAPEX) budgets.
  • Ensure the integrity of business processes related to finished goods, inventory replenishment, and the introduction of new products.
  • Ensure adherence to and compliance with regulatory requirements.
  • Complete all necessary validations in accordance with established validation requirements and schedules.
  • Initiate target-setting and review Good Manufacturing Practices (GMP), quality standards, and training needs.
  • Fulfill all obligations imposed on the company by the Occupational Health and Safety (OHS) Act, in accordance with the Safety, Health, and Environment (SHE) appointments.
  • Inform all employees of their defined scope of authority as outlined in the OHS Act.
  • Take reasonable and practicable measures to identify, manage, eliminate, or mitigate any hazards or potential risks to the safety and health of employees associated with any work performed, as well as any articles or substances produced, processed, used, handled, stored, or transported within any plant or machinery.

Shift Manager

Continental Tyre
05.2022 - 03.2024
  • Manage and lead the final production team to ensure daily targets for production and quality are consistently met.
  • Maximise overall equipment effectiveness (OEE) by minimising unplanned downtime, adhering to escalation procedures, and monitoring compliance with the production schedule.
  • Coordinate the production start for the 1x6 project and manage the experiential tyre orders within the designated area of responsibility.
  • Oversee changeovers on uniformity, geometry, and balance machines to maintain operational consistency.
  • Generate production performance reports and complete CBT1 key performance indicators (KPIs) in accordance with company standards on an hourly, daily, and monthly basis.
  • Conduct layered process audits, CBT1 meetings, and housekeeping audits on a daily basis.
  • Verify the certification matrix for all operators displayed in the CBT1 area to ensure compliance.
  • Ensure that the correct specifications are available on the shop floor in alignment with the sequencing plan.
  • Implement corrective action plans to enhance quality and throughput.
  • Develop and execute contingency plans to address potential breakdowns, material delays, or necessary modifications/upgrades to machinery.
  • Plan and coordinate staffing levels in accordance with industrial engineering and human resource (HR) standards.

Production Team Leader

Aspen Pharmacare
11.2017 - 04.2022
  • Supervise manufacturing and packing teams to ensure daily targets are consistently met.
  • Maximise overall equipment effectiveness (OEE) while reducing unplanned downtime and adhering to established escalation procedures.
  • Manage changeovers and oversee planned batches efficiently.
  • Lead by example through best practices, ensuring compliance with current Good Manufacturing Practices (cGMP) and company policies.
  • Address and resolve industrial relations (IR) issues, fostering organisational behaviours and effectively managing conflicts.
  • Oversee the maintenance, repair, and cleaning of machines and workstations to ensure optimal functioning.
  • Promptly drive deviations and implement corrective and preventive actions (CAPAs).
  • Review and refine business process definitions (BPD) and departmental procedures for improved efficiency.
  • Provide training to staff to ensure smooth operational workflows.
  • Respond positively to change, adopting new practices and values to achieve goals and address challenges.
  • Prepare and deliver daily production briefings to align staff efforts with daily output targets.

Process Validation Team Leader

09.2015 - 10.2017
  • Lead the team in the daily allocation of products, ensuring effective execution.
  • Collect daily status updates and reports for submission to the lab manager.
  • Oversee out-of-specification (OOS) investigations by observing and mentoring analysts.
  • Strategically plan employee workloads and delegate tasks to accommodate seasonal fluctuations in demand.
  • Monitor operations to ensure adherence to relevant procedures and alignment with defined Key Performance Indicator (KPI) targets.
  • Generate, analyze, and compile reports for submission.
  • Execute ad hoc projects, including the compilation of protocols and reports.

Instrument Technician

04.2015 - 08.2015
  • Oversee both new and existing equipment by conducting qualifications, requalifications, and calibrations in accordance with established protocols, including preparation, execution, and documentation.
  • Ensure that the provider adheres to the schedule for microscopy procedures (PPMs) to avoid delays in laboratory operations.
  • Organise inventory for calibration standards.
  • Compile standard operating procedures (SOPs) and develop training materials for personnel.
  • Conduct basic troubleshooting as needed.
  • Collaborate with suppliers for instrument repairs and external calibrations.
  • Perform diagnostics and troubleshooting to assess equipment performance and enhance reliability.
  • Calibrate various process equipment and control elements to ensure accurate and dependable outcomes.

Senior Process Validation Analyst

02.2012 - 03.2015
  • Conduct chemical evaluations of process validation samples, final products, and cleaning validations for intermediate products.
  • Perform root cause analyses to develop countermeasures and enhance operational efficiency.
  • Execute method transfer analyses.
  • Generate comprehensive reports by analysing results and compiling findings.
  • Assist the team leader in reviewing and compiling various reports.
  • Provide regular feedback and report any non-conformances.

Senior Laboratory Analyst

Cipla Medpro Manufacturing
01.2006 - 02.2012
  • Perform process validation, including final product and method transfer testing.
  • Review analytical reports to ensure quality assurance (QA) for release.
  • Conduct qualification and calibration of analytical instruments.
  • Compile analytical reports as well as SOPs and execute investigations for OOS results.
  • Provide regular feedback and report non-conformances.
  • Adhere to established procedures, protocols, and directives to deliver high-quality laboratory services to clients.
  • Prepare high-quality samples promptly to meet turnaround times.
  • Maintain equipment to ensure optimal instrument performance.

Education

B.Com Honours - Operations and Quality Management

Production Management Institute
Port Elizabeth, South Africa
11-2025

Higher Certificate - Operations Management

Lyceum
01-2021

Bachelor of Technology - Quality Management

UNISA
01-2012

National Diploma - Analytical Chemistry

Tshwane University of Technology
01-2006

Skills

Experienced with Microsoft Outlook

Experienced in Microsoft Word

Microsoft Excel

SAP proficiency

BAAN software proficiency

QDocs

Power BI

Process improvement

Certification

GIBS Certificate Aspen Junior Management Program 2018

SOFT SKILLS

  • Interpersonal and written communication
  • Cross functional collaboration
  • Complex problem solving
  • Planning
  • Teamwork
  • Continuous improvement

PERSONAL TRAITS

  • Organised
  • Leader
  • Critical thinker
  • Self-motivated
  • Flexible

Timeline

Production Manager

Aspen Pharmacare
04.2024 - Current

Shift Manager

Continental Tyre
05.2022 - 03.2024

Production Team Leader

Aspen Pharmacare
11.2017 - 04.2022

Process Validation Team Leader

09.2015 - 10.2017

Instrument Technician

04.2015 - 08.2015

Senior Process Validation Analyst

02.2012 - 03.2015

Senior Laboratory Analyst

Cipla Medpro Manufacturing
01.2006 - 02.2012

Higher Certificate - Operations Management

Lyceum

Bachelor of Technology - Quality Management

UNISA

National Diploma - Analytical Chemistry

Tshwane University of Technology

B.Com Honours - Operations and Quality Management

Production Management Institute
DIKELEDI RAMOROKAProduction Manager