Difedile Flory Ranthimo
Sales Advisor
Johannesburg
Summary
Insurance professional with strong track record in delivering results and fostering team collaboration. Highly experienced in Short term/personal lines insurance. Skilled in client relationship management, , policy analysis, and strategic sales planning. Known for adaptability and reliability in meeting changing business needs while maintaining high standards and achieving goals. Insurance professional with proven history of fostering client trust and achieving high sales targets in insurance industry. Recognized for collaborative team efforts and consistently meeting client needs in dynamic environment. Skilled in policy development, client consultation, and strategic planning.
Overview
21
21
years of professional experience
3
3
Certifications
1
1
Language
Work History
Insurance Sales Agent
Miway
Centurion
2024.12 - Current
• Cold calling clients and pitching a product.
• Sell and service clients.
• Identify selling opportunities.
- Developed sales strategies to increase sales of insurance policies.
Sales Consultant
King Price Insurance
Menlynn
2022.08 - 2024.11
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Client Service Team Manager
Out-surance
Centurion
2018.10 - 2021.12
- Ensured consistent adherence to company policies and procedures while leading the Client Service Team.
Client Service Advisor
Out-surance
Centurion
2014.04 - 2018.09
- Guided clients through account setup processes, ensuring a smooth transition to the company''s services and offerings.
Client Service
MIWAY Insurance
Centurion
2012.02 - 2014.03
- Provided exceptional client service, addressing pet owner concerns with empathy and professionalism during high-stress situations.
Call Centre Agent
Etoll
Johannesburg
2011.01 - 2012.01
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Call Centre Agent
Cell C
Johannesburg
2008.01 - 2010.12
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Hostess
SA Road link
Johannesburg
2007.02 - 2008.05
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Opened and closed seating sections according to volume of guests.
Waitress
café Diroma & Steers Restaurant (OR Tambo Int.)
Johannesburg
2004.11 - 2007.04
- Customer Care, Sales/Arrange Orders & taking orders
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
No Degree -
REGENT Business School
Durban, South Africa 2001.04 -
High School Diploma -
Snap Tech
Fourways 2014.05 - 2014.05
High School Diploma -
Snap Tech
Fourways 2013.11 - 2013.11
High School Diploma -
PC Training & Business College
Kempton Park 2013.02 - 2013.06
High School Diploma -
QAS Aviation Academy
Johannesburg 2006.09 - 2006.10
High School Diploma -
Youlearnit Academy
Kempton Park12.2005
High School Diploma -
Sedibeng Campus
Sebokeng 2004.01 - 2004.07
High School Diploma -
Thuto -Tiro Comprehensive School
Sebokeng 2000.01 - 2003.01
Skills
analytical, logical and pay attention to detail
Product knowledge
Customer service / Insurance expert
Strong communication & negotiation skill
analytical, logical and pay attention to detail
Customer needs assessment
Cold calling
Problem-solving
Accomplishments
- Regulatory Examination Certificate, 11/23/13
- Full Qualification, 12/01/17
Drivers License
C1, 10/01/12
Contact Numbers
- 0836887270
- 0833311501
Health
Good
Personal Information
- Gender: Female
- Nationality: South African
- Marital Status: Single
Certification
Regulatory Examination Certificate
Timeline
Insurance Sales Agent
Miway
2024.12 - Current
Sales Consultant
King Price Insurance
2022.08 - 2024.11
OUTSURANCE FOUNDATION MANAGEMENT PROGRAMME 2020 (GIBBS)
2020-12
Client Service Team Manager
Out-surance
2018.10 - 2021.12
Full Qualification (FAIS)
2017-12
High School Diploma -
Snap Tech
2014.05 - 2014.05
Client Service Advisor
Out-surance
2014.04 - 2018.09
High School Diploma -
Snap Tech
2013.11 - 2013.11
Regulatory Examination Certificate
2013-11
High School Diploma -
PC Training & Business College
2013.02 - 2013.06
Client Service
MIWAY Insurance
2012.02 - 2014.03
Call Centre Agent
Etoll
2011.01 - 2012.01
Call Centre Agent
Cell C
2008.01 - 2010.12
Hostess
SA Road link
2007.02 - 2008.05
High School Diploma -
QAS Aviation Academy
2006.09 - 2006.10
Waitress
café Diroma & Steers Restaurant (OR Tambo Int.)
2004.11 - 2007.04
High School Diploma -
Sedibeng Campus
2004.01 - 2004.07
No Degree -
REGENT Business School
2001.04 -
High School Diploma -
Thuto -Tiro Comprehensive School
2000.01 - 2003.01
High School Diploma -
Youlearnit Academy