Difedile Flory Ranthimo
Sales Advisor
Johannesburg
Summary
Insurance professional with strong track record in delivering results and fostering team collaboration. Highly experienced in Short term/personal lines insurance. Skilled in client relationship management, , policy analysis, and strategic sales planning. Known for adaptability and reliability in meeting changing business needs while maintaining high standards and achieving goals. Insurance professional with proven history of fostering client trust and achieving high sales targets in insurance industry. Recognized for collaborative team efforts and consistently meeting client needs in dynamic environment. Skilled in policy development, client consultation, and strategic planning.
Overview
21
21
years of professional experience
3
3
Certifications
1
1
Language
Work History
Insurance Sales Agent
Miway
Centurion
12.2024 - Current
• Cold calling clients and pitching a product.
• Sell and service clients.
• Identify selling opportunities.
- Developed sales strategies to increase sales of insurance policies.
Sales Consultant
King Price Insurance
Menlynn
08.2022 - 11.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Client Service Team Manager
Out-surance
Centurion
10.2018 - 12.2021
- Ensured consistent adherence to company policies and procedures while leading the Client Service Team.
Client Service Advisor
Out-surance
Centurion
04.2014 - 09.2018
- Guided clients through account setup processes, ensuring a smooth transition to the company''s services and offerings.
Client Service
MIWAY Insurance
Centurion
02.2012 - 03.2014
- Provided exceptional client service, addressing pet owner concerns with empathy and professionalism during high-stress situations.
Call Centre Agent
Etoll
Johannesburg
01.2011 - 01.2012
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Call Centre Agent
Cell C
Johannesburg
01.2008 - 12.2010
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Hostess
SA Road link
Johannesburg
02.2007 - 05.2008
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Opened and closed seating sections according to volume of guests.
Waitress
café Diroma & Steers Restaurant (OR Tambo Int.)
Johannesburg
11.2004 - 04.2007
- Customer Care, Sales/Arrange Orders & taking orders
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
No Degree -
REGENT Business School
Durban, South Africa 04.2001 -
High School Diploma -
Snap Tech
Fourways 05.2014 - 2014.05
High School Diploma -
Snap Tech
Fourways 11.2013 - 2013.11
High School Diploma -
PC Training & Business College
Kempton Park 02.2013 - 2013.06
High School Diploma -
QAS Aviation Academy
Johannesburg 09.2006 - 2006.10
High School Diploma -
Youlearnit Academy
Kempton Park12.2005
High School Diploma -
Sedibeng Campus
Sebokeng 01.2004 - 2004.07
High School Diploma -
Thuto -Tiro Comprehensive School
Sebokeng 01.2000 - 2003.01
Skills
analytical, logical and pay attention to detail
Product knowledge
Customer service / Insurance expert
Strong communication & negotiation skill
analytical, logical and pay attention to detail
Customer needs assessment
Cold calling
Problem-solving
Accomplishments
- Regulatory Examination Certificate, 11/23/13
- Full Qualification, 12/01/17
Drivers License
C1, 10/01/12
Contact Numbers
- 0836887270
- 0833311501
Health
Good
Personal Information
- Gender: Female
- Nationality: South African
- Marital Status: Single
Certification
Regulatory Examination Certificate
Timeline
Insurance Sales Agent
Miway
12.2024 - Current
Sales Consultant
King Price Insurance
08.2022 - 11.2024
OUTSURANCE FOUNDATION MANAGEMENT PROGRAMME 2020 (GIBBS)
12-2020
Client Service Team Manager
Out-surance
10.2018 - 12.2021
Full Qualification (FAIS)
12-2017
High School Diploma -
Snap Tech
05.2014 - 2014.05
Client Service Advisor
Out-surance
04.2014 - 09.2018
High School Diploma -
Snap Tech
11.2013 - 2013.11
Regulatory Examination Certificate
11-2013
High School Diploma -
PC Training & Business College
02.2013 - 2013.06
Client Service
MIWAY Insurance
02.2012 - 03.2014
Call Centre Agent
Etoll
01.2011 - 01.2012
Call Centre Agent
Cell C
01.2008 - 12.2010
Hostess
SA Road link
02.2007 - 05.2008
High School Diploma -
QAS Aviation Academy
09.2006 - 2006.10
Waitress
café Diroma & Steers Restaurant (OR Tambo Int.)
11.2004 - 04.2007
High School Diploma -
Sedibeng Campus
01.2004 - 2004.07
No Degree -
REGENT Business School
04.2001 -
High School Diploma -
Thuto -Tiro Comprehensive School
01.2000 - 2003.01
High School Diploma -
Youlearnit Academy
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