Dielight Zirebwa
Summary
Results-driven professional with a strong background in business development. Proven ability to cultivate strategic relationships and drive business growth. Highly regarded for seamless collaboration with teams and adaptability to evolving business needs. Adept in negotiation, strategic planning, and client relationship management. Extensive experience in training, leading teams, and solving complex problems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
National Key Account Manager
Liquid Intelligent Technologies
03.2019 - Current
- Key Highlight
- 3rd highest Nomination for the C2(Cloud & Cyber Security) Deal of the year in the Enterprise Business Unit for Southern African Region FY 2022
- Highest C2 (Cloud & Cyber Security) sales performer -348% above target for FY 24
- Responsible for acquisition and retention of new customers on SDH, MPLS, GPON and VSAT access platforms,Cloud and Cybersecurity.
- Preparation and implementation of sales action plans and schedules.
- Tracking all sales activities within allocated portfolio using Salesforce and Cloudsense.
- Communicate product marketing strategy using business cases, pricing models and technology assessments.
- Plan, coordinate, implement and evaluate advertising and promotion programs in line with the LIT group marketing strategy.
- Co-ordinate local marketing campaigns with sales activities and continuously align with LIT Group marketing strategy.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
- In conjunction with all the Liquid OPCO's Direct, and Indirect Sales teams achieve the revenue targets set out by the company for all Products and
Key Account Manager
Netone Cellular
08.2018 - 02.2019
- Responsible developing and maintaining strategic long-term trusting relationships with high volume enterprise clients
- Responsible for securing high-value accounts through consultative selling, providing effective customer solutions and promoting compelling business opportunities
- Preparation and implementation of sales action plans and schedules.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Customer Care Executive Team Leader
Netone Cellular
06.2010 - 07.2018
- Responsible for client query resolution, value added services provisioning, information dissemination, marketing and selling of all company products and services
- Responsible for Call center management by projecting a professional company image through phone interaction, customer service provision, customer support and feedback.
- HLR database management for customer accounts.
- Responsible for the administration of prepaid and postpaid customer accounts on the intelligent network platform.
Marketing Executive
Natpak (Innscor Africa Group)
01.2009 - 06.2010
Marketing Research & Business Development Officer
Vivo Energy (Former Caltex)
07.2006 - 08.2007
Education
Professional Certificate - Digital Marketing
Marketers Association
01.2019
Bachelor of Commerce Honors Degree - Marketing
National University of Science and Technology
01.2008
Skills
- Strategic account management
- Collaborative team coordination
- Cloud service pre-sales expertise
- Customer relationship management
- Client support
- Business strategy formulation
- Brand positioning development
- Territory optimization strategies
- Strategic business development
- Sales performance optimization
Certification
- Digital Marketing
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Microsoft 365 Fundamentals
- Microsoft Certified: Dynamics 365 Fundamentals-ERP
- Microsoft Certified: Security, Compliance, and Identity Fundamentals https://www.credly.com/badges/50f48166-d11b-4310-b3ab-ec63dea4ecf4/linked_in?t=er4e8o
- Netskope Security Cloud
References
Mr., K Mateko, Customer Care Manager, kmateko@netone.co.zw, +263712980814, Netone
Affiliations
- Chartered Institute of Marketing (UK)
- Member - Marketers Association of Zimbabwe
Timeline
National Key Account Manager
Liquid Intelligent Technologies
03.2019 - Current
Key Account Manager
Netone Cellular
08.2018 - 02.2019
Customer Care Executive Team Leader
Netone Cellular
06.2010 - 07.2018
Marketing Executive
Natpak (Innscor Africa Group)
01.2009 - 06.2010
Marketing Research & Business Development Officer
Vivo Energy (Former Caltex)
07.2006 - 08.2007
Bachelor of Commerce Honors Degree - Marketing
National University of Science and Technology
Professional Certificate - Digital Marketing
Marketers Association
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