Football
Diego De Carvalho
Property Manager
Johannesburg,Gauteng
Summary
- Dedicated and results-driven property procurement professional with over four years of extensive experience in the realty and development sector. Currently excelling as a Property Manager at Romulus Developments, where I lead successful property management strategies for diverse portfolios. Concurrently, as the Founder and Owner of ProDirect Properties, I manage a substantial portfolio of over 150 properties, highlighting my comprehensive expertise in property management, rental operations, and business administration.
- My tenure as a property manager and business owner has honed my skills in strategic leadership and operational efficiency, consistently ensuring optimal client satisfaction. Leveraging my Bachelor of Business Administration degree, I have executed forward-thinking strategies and achieved consistent results, establishing myself as a trusted leader in the industry.
- Recognized for my proactive and client-oriented approach, I possess exceptional communication skills and a track record of delivering outstanding outcomes in both roles. Proficient in English, Afrikaans, Zulu, and conversational Portuguese, I bring robust cross-cultural communication abilities, poised to thrive in the Netherlands' real estate market.
- Committed to continuous learning and staying abreast of industry trends, I am dedicated to providing the highest level of service and expertise. With a strategic mindset and proven track record, I am poised to make significant contributions as a trusted professional in the real estate and property management sector.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Property Manager
Romulus Developments
01.2020 - Current
- Kept properties in compliance with local, state, and federal regulations.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated appointments to show marketed properties.
- Collected and maintained careful records of rental payments and payment dates.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Maintained sufficient number of units market-ready for lease.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Director, Real Estate Company
ProDirect Properties
02.2020 - Current
- Organizing and conducting property tours for prospects, highlighting property selling features and benefits of the property
- Giving accurate information to clients to help them make an informed decision on whether to buy, rent, or sell a property
- Generating applications, credit checks and accessing client credit and spending history in order to access their affordability and living standards
- Promoting rental properties of property through advertisements in several listing services
- Meter readings of properties and complexes
- Speaking with potential tenants via phone and during in-person interviews to determine their needs and resources
- Generated property listings compatible with specific renters and buyers
- Generate invoices to landlords and paying of advertisement and listing accounts.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with local vendors to secure discounted rates on maintenance services, contributing to lower expenses for property owners.
- Collaborated with landlords on property improvement projects to increase the overall appeal of rental units for higher occupancy rates.
- Maximized property occupancy rates by conducting effective marketing campaigns and showcasing available properties to prospective tenants.
- Worked closely with maintenance teams to prioritize and address repair requests, ensuring timely completion of tasks.
- Collected and maintained careful records of rental payments and payment dates.
- Enhanced tenant satisfaction by addressing concerns promptly and providing exceptional customer service.
- Reduced delinquency rates by implementing strict rent collection policies and offering payment plan options to struggling tenants.
- Supported property owners in achieving their investment goals through proactive management of rental properties and timely rent collection.
- Managed multiple properties simultaneously while maintaining high levels of organization and attention to detail.
Real Estate Agent
Rowcor Properties
10.2019 - 07.2020
- Gaining insight and knowledge for the real estate market and skills to deal with clients, leases and sales
- Giving accurate information to clients to help them make an informed decision on whether to buy, rent, or sell a property
- Organizing and conducting property tours for prospects, highlighting property selling features and benefits of the property
- Working with the house construction department for any possible adjustment to the property to meet a specific client's needs
- Promoting sales of property through open houses and advertisements in several listing services
- Assisting buyers and leasee's in inspecting the property and advising them on the value and suitability of that home.
- Developed marketing materials to attract potential tenants, increasing property visibility.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Sports Coach (Physical and Football)
McSportz
7 2018 - 10.2019
- Consistently met my short and long-term targets
- Went from standard coach to running and controlling coaches within allocated area (5 coaches)
- Became Area Manager
- Coached over 300 children weekly from ages 4 to 10
- Utilized positive communication to encourage team and promote integrity and respect.
- Developed relationships with clients to provide ongoing support and encouragement.
- Coached in 20 different schools a week, and ran their football programs
- Hosted School sports days and prize-giving.
Professional Footballer
Fc Koper
01.2018 - 10.2018
- Professional footballer playing for a first division team in Slovenia (Europe) in which we trained 5-times a week and matched on a weekend all over Slovenia and surrounding countries like Italy
- Brought in to replace the current left-back and help the team to win the regional cup and qualify for promotion to the Youth Champions League which we missed out on by 6 points
- Winning the league with the first team which we achieved.
- Maintained drive and determination to obtain personal and team objectives and goals.
- Maintained attitude of coachability and adaptability to handle any challenge.
- Balanced academic responsibilities alongside athletic commitments, ensuring no negative impact on scholastic achievements from soccer participation.
Education
BBA - Business Administration And Management
Milpark Business School
Johannesburg, Gauteng 07.2017 - Current
Skills
Problem-solving aptitude
Adaptability and Flexibility
Issues Resolution
Effective leader
Schedule Coordination
Interpersonal Skills
Maintenance knowledge
Tenant and eviction laws
Personnel Management
Maintenance Management
Accomplishments
- Developed and maintained strong relationships with property owners, tenants, and service providers, ensuring high levels of satisfaction and retention.
- Achieved a 98% tenant retention rate through proactive communication and effective problem-solving strategies.
- Implemented innovative marketing strategies that increased property listings by 25% within the first year.
- Spearheaded a property maintenance initiative that reduced emergency repair costs by 20%.
- Set a personal record of 30 leases in a single month, showcasing exceptional leasing capabilities.
- Conducted up to 100 appointments in a single day across four different properties on a weekend, demonstrating outstanding time management and organizational skills.
- Successfully transitioned a business building into a residential property with 65 units, achieving full occupancy in just 4 months, 2 months ahead of the target.
- Effectively managed monthly operations for the converted property, ensuring smooth and efficient property management on behalf of the owners.
- Successfully managed a diverse portfolio of over 100 residential and commercial properties, achieving a 95% occupancy rate.
- Implemented a new property management software system, reducing administrative workload by 30% and increasing overall efficiency.
- Negotiated and secured over 50 high-value lease agreements, contributing to a 20% increase in annual revenue.
- Developed and executed comprehensive property maintenance schedules, resulting in a 15% reduction in maintenance costs and improved tenant satisfaction.
- Consulted and worked closely with owners to renovate and convert a business building into a residential building with 65 units, leasing all units within 4 months, ahead of the 6-month target.
Interests
Padel
Running
Reading Books & Research Papers
Psychology
Personal Development
Timeline
Director, Real Estate Company
ProDirect Properties
02.2020 - Current
Property Manager
Romulus Developments
01.2020 - Current
Real Estate Agent
Rowcor Properties
10.2019 - 07.2020
Professional Footballer
Fc Koper
01.2018 - 10.2018
Sports Coach (Physical and Football)
McSportz
7 2018 - 10.2019
BBA - Business Administration And Management
Milpark Business School
07.2017 - Current