Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Didintle Tsitsi

Johannesburg

Summary

Results-driven administrative management professional dedicated to continuous improvements. Seeks opportunities to reduce costs, improve efficiency and boost project performance. Knows Telecommunications industry practices and trends and seek opportunities to try new things and enhance results.

Overview

5
5
years of professional experience

Work History

Project Operational Manager

Huawei Technologies South Africa Pty Ltd
10.2020 - 09.2024

Budgeting

  • Prepared annual budgets for various Capex and Maintenance Service projects: projections included Revenue and Expenses which are summarized into the project budget and profit baselines.
  • Evaluated finances to assess budget and controls and identify areas for improvement.
  • Developed and implemented strategic plans to reduce expenses and increase profits based on financial analyses.

Forecasting

  • Use AI and Excel spreadsheets to create and update quarterly forecasts for projects: Predicting future revenue, estimating recurring costs based on project delivery type and man-power needed for project delivery. Track quarterly targets and annual profit projections.

KPI Tracking

  • Track the key performance indicators for my projects which are Order, Revenue and Payment Collection: Monitor data and create dashboards & excel spreadsheets and present to key stakeholders.
  • Assisting Project Directors to coordinate project resources according to project scale, feasibility and time of completion.

Data analysis & Reporting

  • Ensure data quality in the profit and loss statement
  • Conducted accurate monthly performance analyses for various projects and track targets such as revenue, expenditure and profits
  • Analyze cost and implement cost optimization measures to ensure target profits
  • Report findings to stakeholders CFO, Project Owners, Product Managers etc.

Payment Collection Ad-hoc

  • .Participate in the billing customers: Verifying invoice accuracy and creating billing forecast based on project delivery progress.
  • Facilitate payment collection of various customer accounts: Creating payment schedules and liaising with customers to optimize payment collection processes.
  • Complete monthly reconciliations for various customers: resolve any errors or discrepancies to ensure accuracy of AR books.

Customer Relationship Management

  • Manage relationships with various customers to ensure clear communications
  • Attend to customer queries and requests: improve customer service mainly geared towards AP, PMO and Treasury departments.

Operational Management

  • Streamline processes and procedures for improving operational efficiency for finance reporting and budgeting.
  • Schedule project analysis meetings. Record and distribute meeting minutes to stakeholders

Risk Management

  • The process of identifying, assessing and controlling threats to an projects profit and operations

Contract Reviews and Project Estimation Outputs

  • Overview of the manufacturing process for equipment and review impact on the project estimations
  • Review contract risks and delivery risk for cross country shipments, including allocating time for manufacturing process, in order to meet KPI's.

Supply Chain Management Intern

Free State Provincial Government
07.2019 - 08.2020

Education

Post graduate diploma - Business Administration

University of witwatersrand
2025

Bachelor of Business Administration - Business Administration

Wuhan university ( SAQA Accredited)
2020

Skills

  • MS Word, Excel, PowerPoint- Proficient
  • SQL & PowerBI- Beginner
  • Advanced P&L analysis
  • Performance tracking and reporting
  • Customer relationship development and management
  • Data Management
  • Drivers licence

Languages

Chinese (Mandarin)
Intermediate
B1
Setswana
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Project Operational Manager

Huawei Technologies South Africa Pty Ltd
10.2020 - 09.2024

Supply Chain Management Intern

Free State Provincial Government
07.2019 - 08.2020

Post graduate diploma - Business Administration

University of witwatersrand

Bachelor of Business Administration - Business Administration

Wuhan university ( SAQA Accredited)
Didintle Tsitsi