Diandré Botha
Waiter, Parts Salesman
Heidelberg,GP
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.
Overview
3
3
years of professional experience
18
18
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Waiter
De Pecan Valley
03.2023 - 03.2025
- Delivered quality customer service in a fast-paced dining environment
- Managed multiple tables and ensured customer satisfaction
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Parts Salesman
New Holland Agriquip
01.2025 - 03.2025
- Engaged with customers to promote and sell products
- Maintained stock levels and organized displays
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
Karate Instructor
Sensei Bernard Dojo
04.2017 - Current
- Taught karate to students of various age groups
- Helped organize training sessions and promoted discipline and growth
- Coached new students by breaking down techniques into simple moves.
- Evaluated student performance to determine promotion in rank.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Coordinated with parents regarding students'' progress, addressing concerns and providing updates on achievements regularly.
- Solicited prospective students by distributing guest passes, asking for referrals and using other prospecting techniques.
- Participated in professional development workshops to stay current on industry trends and best practices for martial arts instruction.
- Organized successful karate tournaments and events, showcasing students'' talents and achievements to the community.
- Conducted regular progress evaluations for each student, offering valuable feedback to help them reach their goals.
- Improved flexibility and strength of students by incorporating yoga exercises into warm-up routines.
- Fostered a sense of community by organizing special events like team-building activities and holiday celebrations for students.
- Ensured proper use of equipment during classes, maintaining a safe training environment for all participants.
- Enhanced students'' physical fitness by incorporating rigorous karate training sessions and techniques.
- Collaborated with fellow instructors to develop dynamic training programs, promoting continuous improvement in teaching methods.
- Tailored class content based on age groups and skill levels to provide appropriate challenges for each participant.
- Informed students of historical and theoretical underpinnings of karate techniques.
- Mentored beginner instructors, providing guidance on effective teaching strategies and classroom management techniques.
- Instructed on proper breathing techniques, stances, and forms.
- Provided feedback and corrections to improve students' skills and techniques.
- Imparted key etiquette points, discipline, and respect.
- Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
- Demonstrated proper form and technique to prevent injury.
Education
National Senior Certificate (Matric) - Computer Science
Hoër Volkskool Heidelberg
Heidelberg12-2024
Skills
Customer service
Order accuracy
Guest relations management
Order management
Strong verbal communication
Safe food handling
Strong multitasking
Attention to detail
Decision-making
Quality control
Professional appearance
Team collaboration
Certification
National Senior Certificate (Matric)
Extracurricular Activities
Karate (Instructor and practitioner)
Gaming and content creation
I'm a big game player for a long time now, and I recently started a youtube channel to create content for people with nearly 2 years of editing expierience.
Timeline
Parts Salesman
New Holland Agriquip
01.2025 - 03.2025
Waiter
De Pecan Valley
03.2023 - 03.2025
Karate Instructor
Sensei Bernard Dojo
04.2017 - Current
National Senior Certificate (Matric) - Computer Science
Hoër Volkskool Heidelberg