Dezlynn Jowena Williams
Anti-Money Laundering Investigations Analyst
Cape Town
Summary
Highly motivated and detail-oriented Anti-Money Laundering (AML) and Financial Crime Specialist with over 8 years of progressive experience in financial risk, enhanced due diligence, and customer investigations. Demonstrates excellent decision-making under pressure, with proven success in contributing to team goals and regulatory compliance. Skilled in SAR reporting, KYC, EDD + CDD, fraud detection, and stakeholder communication.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
AML Investigation Analyst
Digital Outsource Services
02.2022 - Current
- Investigating suspicious activity across all platforms (Internal and External risk factors)
- Drafting and submitting of SAR’s to the Money Laundering Reporting Officer and other Financial Intelligence Units; Reviewing of Risk and Fraud’s weekly UAR report.
- Analysis and reviewing of the information presented, alongside the decision-making process of the individual cases.
- Identifying and combating new and emerging threats in financial crime; creating recommendations and enhancements for the business on how to counter these threats through the analysis of UARs received.
- Provide support to the AML management when high-level requests are received from Regulators and compile data accordingly to regulatory bodies
- Critical decision making on high profile cases in collaboration with MLRO’s
- Record keeping of investigations for audit purposes and assist with audits where required (internal and external)
AML Specialist
Digital Outsource Services
07.2020 - 02.2022
- Carrying out enhanced due diligence (EDD) cand customer due diligence checks such as source of wealth investigations and the analysis of documentation to determine the origin of funds accounts.
- Monitor and report any suspicious transactions and activity
- Application of the risk-based approach in the investigation of customers and organizations they’re associated with to determine the level of risk they pose to the business
- Identification of politically exposed persons that make up the businesses customer base through ‘know your customer’ (KYC) techniques.
- Communicating with customers from around the world through phone calls and emails to request relevant source of wealth documentation.
- Collecting and collating data for MLRO’s in relation to suspicious activity reports they compile and present to regulatory bodies.
- Conducting PEPs and Sanctions monitoring and checks
- Presentation of high impact AML investigations to key stakeholders such as MLRO’s and Department Heads.
Risk Investigator
Digital Outsource Services
06.2017 - 06.2020
- Advanced transactional screening of customer accounts to detect suspicious behaviour.
- Application of Know your customer (KYC) through the request and review of identification and proof of address documentation.
- Where relevant requesting and reviewing documentation that proves ownership of depositing mechanisms or preferred methods of payment.
- Accessing merchant platforms to carry out the void and refund of potentially fraudulent transactions thereby reducing the risk of chargebacks faced by the business.
- Providing support to other departments within the business in relation to financial risk.
- Report where suspicious activity or illegitimacy is found.
Customer Service Host
Digital Outsource Services
09.2016 - 06.2017
- Providing customer support for casino and sportsbook related queries to the various markets
- Support in terms of depositing, withdrawing, gameplay and responsible gambling provided.
- Relationship building with customer base.
Education
Bachelor of Commerce - General
University of the Western Cape
01.2012 - 06.2016
Advanced Certificate - AML/CTF
International Compliance Association (ICA)
09.2022 - 03.2023
Skills
- AML & CTF Investigations
- KYC & Enhanced Due Diligence (EDD CDD)
- Risk Assessment & Mitigation
- SAR Drafting & Regulatory Reporting
- Fraud Detection & Prevention
- Analytical Thinking
- Customer Engagement
- Effective Communication
- Document Analysis
- Highly Organized
Timeline
Advanced Certificate - AML/CTF
International Compliance Association (ICA)
09.2022 - 03.2023
AML Investigation Analyst
Digital Outsource Services
02.2022 - Current
AML Specialist
Digital Outsource Services
07.2020 - 02.2022
Risk Investigator
Digital Outsource Services
06.2017 - 06.2020
Customer Service Host
Digital Outsource Services
09.2016 - 06.2017
Bachelor of Commerce - General
University of the Western Cape
01.2012 - 06.2016
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