Microsoft Office
De Wit Hoffmann
Medical Device Sales Representitive
Pretoria
Summary
With a proven track record at current employer, I leveraged product knowledge and consultative sales techniques to significantly enhance market share and client satisfaction. Utilizing expertise in strategic sales planning and exceptional customer support skills led to surpassing sales targets and mentoring junior staff, demonstrating both hard and soft skills essential for success.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Senior Sales Representitive
SABiomedical
Pretoria
07.2017 - Current
- Expanded territory coverage through consistent prospecting efforts, resulting in increased sales opportunities.
- Improved account retention rates by maintaining regular contact with existing customers, ensuring ongoing satisfaction with products and services offered.
- Increased sales revenue by establishing long-term relationships with key clients and healthcare providers.
- Developed strategic sales plans for expanding market share in the medical device industry.
- Offered customized solutions based on individual client needs, demonstrating a deep understanding of both products'' capabilities and clients'' requirements.
- Enhanced overall brand reputation within the industry by consistently demonstrating professionalism, expertise, and a customer-centric approach during all interactions with clients and prospects.
- Attended training seminars to stay current on new product developments and enhance expertise in the medical device field.
- Consistently exceeded quarterly sales targets through strong product knowledge and persuasive communication skills.
- Mentored junior sales representatives, sharing best practices and helping them improve their overall performance.
- Provided exceptional customer service by addressing client concerns promptly and offering tailored solutions to meet their needs.
- Serviced existing accounts on regular basis to maximize revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Researched potential clients and markets to prepare for appointments.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
Sales Representitive
Ricoh Nelspruit
Nelspruit
10.2016 - 06.2017
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Stayed current on company offerings and industry trends.
- Generated advertising brochure for vendor use.
Primary School Teacher
Laerskool Tosca
Tosca
04.2013 - 09.2016
- Designed daily lesson plans customized to student needs.
- Maintained positive and professional classroom environment throughout school year.
- Met with parents to review Individualized Education Plans for at-risk students.
- Developed communicative relationships with students and parents to support learning.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Taught core subjects of math, science, technology, and history.
- Evaluated student progress using various assessment tools such as quizzes, tests, essays, presentations, or group projects; used results to adjust instruction as needed.
- Created study guides, research materials and syllabi for students.
- Increased student comprehension by incorporating diverse teaching methods and materials to accommodate different learning styles.
- Organized extracurricular activities such as field trips and after-school clubs, enriching the educational experience for all students.
- Integrated technology and multimedia tools into lessons to enhance student learning.
Education
PGCE - Education (Further Education And Training)
University of Pretoria
Pretoria, South Africa12-2012
Bachelor of Science - Human Movement Science
University Of Pretoria
Pretoria, South Africa12-2010
Skills
Product and service knowledge
Sales Forecasting
Customer Support
Strategic Sales Planning
Customer Needs Assessment
Consultative Sales
Key Account Management
Upselling strategies
Product Knowledge
Accomplishments
Region of the year - Pretoria 2023
Sales person of the year - Hip 2022
Sales person of the year - Hip 2021
Software
Netsuite (CRM)
Trail running, Mountain Biking.
Work hard, play hard. In my free time I enjoy being in the mountains on a good trail. Either on foot or on my mountain bike.
Timeline
Senior Sales Representitive
SABiomedical
07.2017 - Current
Sales Representitive
Ricoh Nelspruit
10.2016 - 06.2017
Primary School Teacher
Laerskool Tosca
04.2013 - 09.2016
PGCE - Education (Further Education And Training)
University of Pretoria
Bachelor of Science - Human Movement Science
University Of Pretoria
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