Dewald Roets

I am a dedicated and results-driven retail professional with 13 years of progressive experience in the retail sales environment, including 5 years in management. At 34 years old, I bring a mature, energetic, and hands-on leadership approach that focuses on driving performance, building strong teams, and consistently exceeding business goals. I take pride in leading from the front—motivating those around me by setting the example, being actively involved in day-to-day operations, and ensuring that targets are not only met but surpassed.My qualifications include an NQF Level 4 and a Certificate in Business Management, which have equipped me with both the theoretical knowledge and practical skills to manage complex retail operations effectively. I have successfully overseen multiple branches, ensuring operational excellence across the board while maintaining high standards of customer service, compliance, and team development.A key strength of mine is being results-oriented and performance-focused. I believe in accountability and hold every individual responsible for their own performance, while also providing the guidance and support they need to grow. My commitment to workplace safety and employee well-being has earned me the title of Health and Safety Champion for Gauteng, a recognition I hold with pride.With a strong track record in achieving and exceeding KPIs, driving team engagement, and managing high-pressure environments, I am confident in my ability to add immediate value to any organization. I am passionate about retail, customer satisfaction, and continuous improvement, always striving to create an environment where both the business and its people can thrive.

• Led a team of +-20 staff members, enhancing team performance and employee satisfaction scores.
• Developed and maintained key performance indicators to monitor departmental progress and drive continuous improvement.
• Organised and managed logistics for multiple projects, ensuring timely delivery and adherence to budget constraints.
• Streamlined communication channels between departments, resulting in faster decision-making and problem resolution.
• Successfully coordinated daily operations, improving overall productivity.
• Making budget consistently of 1 million per month and twice of 2 million per month in 5 years time
• Reward given for the best performance store in region.
• Trained and mentored junior staff, resulting in a 30% decrease in employee turnover.
• Consistently Maintained High Health and Safety Standards Across Multiple Stores.
• Proven Track Record of Reliability and Consistency in Delivering Results Across Multiple Roles and Stores.
• Strong Relationship Builder: Fostered Collaborative and Productive Relationships with Employees and Management, Driving Team Success and Store Performance.