Dewald Marais

• Founder and owner of an independent braai and outdoor cooking servicing company
• Oversee operations including product sourcing, supplier negotiations, pricing, stock management, sales, and marketing
• Manage an operational team delivering repairs, servicing, cleaning, and installations, ensuring quality standards
• Drive brand positioning and customer experience in a competitive environment
• Manage strategic partnerships, including branded activations

• Drove new business growth through lead generation and successful contract negotiations.
• Managed trade shows and events to enhance product visibility and brand awareness.
• Delivered compelling product demonstrations
• Provided product support and servicing
• Led regional marketing efforts in KwaZulu-Natal, including digital content creation and event management.
• Facilitated new store setups, contributing to market expansion and increased sales opportunities.

• Created tailored training materials for brands; Apple, Nintendo, DJI, Xiaomi, Segway, and Fitbit.
• Delivered engaging training sessions to corporate and retail teams across South Africa.
• Assessed team training needs, driving continuous development and team performance.
• Provided expert technical support, enhancing customer service and issue resolution.
• Conducted market research on emerging trends and integrated insights into training programs.

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• Built and maintained strong relationships with new and existing clients to expand Apple's market presence.
• Executed strategic promotional and sales initiatives to boost brand engagement and drive revenue..
• Provided outstanding customer service through quick issue resolution and personalised support.
• Led staff and consumer training sessions to improve product knowledge and enhance sales effectiveness.

• Identified and engaged potential clients to grow the customer base and drive business development.
• Presented tailored Apple product solutions to meet client needs and highlight product value.
• Negotiated and closed deals with mutually beneficial terms.
• Delivered expert technical support, resolving issues efficiently.
• Conducted training sessions to empower customers in effectively using Apple products and services.

• Applied personal selling techniques to engage customers
• Designed print materials for magazines and newspaper ads.
• Collaborated on innovative marketing campaigns and promotional events.
• Built strong relationships with clients and industry professionals through excellent interpersonal skills.