Deveshan Moodley
VoIP & Fibre Installations Manager
Durban
Summary
I am a young motivated individual who seeks challenges out there in
Fast dynamic working world.
Even though my strongest professional skills are in the information
Technology & telecommunications industry, but I am capable of doing just about anything!
I have excellent interaction skills towards people & communication.
Fluent english is not a problem for me.
I come from a trained professional formal background where
Presentation in appearance & in my work are utter most important to me
Give me any product or any idea & I will make sure it is taken care of with pride!
Support & service is where I take things to the next level!
"Give customers what they want " is what I live by.
I always thrive for the best or nothing!
Words are just something that you read, but put me out there &
Watch my actions speak louder than just words
#proof_is_in_the_pudding
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
IT, VoIP & Fibre Installations Manager
Your Communications (Pty) Ltd
Durban
10.2017 - Current
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Collaborated with vendors to identify best options for optimizing network performance.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Detected intrusion attempts and promptly responded to DDoS attacks.
- Created VPN infrastructure and allowed for secure remote connections.
- Integrated data, voice and video networks for use in multi-site installations.
- Liaised with stakeholders to keep project goals and deadlines on target.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Established robust infrastructure and data capacity for new applications.
- Assisted with implementation and support of network monitoring tools.
- Provided detailed network diagrams and procedural guidelines.
- Performed Installations, Integration & troubleshooting for Yeastar, Netgear, Mikrotik, Grandstream, Ubiquit, Cambium Radio Equipment & Yealink VoIP Phones
- In charge of Ricoh Multifunction Printer troubleshooting & installations
- Head of IT Department SLA of company clients
- VoIP & Fibre Solutions Architect
IT Systems Administrator
Pulse Holdings (Pty) Ltd
Durban
05.2016 - 09.2016
- Orchestrated integration and communication of software upgrades.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Attended meetings to deliver status reports to key stakeholders.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Contributed to development, administration and testing of disaster recovery plans.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Configured and tested Windows Server operating systems with roles features.
- Mentored employees and offered constructive feedback for performance improvement.
- Developed modification program to determine compatibility with various software.
- Integrated and updated software products to boost system compatibility.
- Implemented internet and intranet applications on multiple platforms.
- Diagnosed and resolved hardware and software issues.
- Identified and resolved network congestion issues and bottlenecks.
- Designed and evaluated WAN and LAN connectivity technologies.
- Developed and documented network policies, procedures and standards.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Devised scripts and automation tools to improve system efficiency.
- Researched and recommended new technologies and strategies for improving system performance.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Performed network security design and integration duties.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Keridge Back Office System support on site
- Pastel Payroll installation & support
- VPN Administering of work employees
- Server policies of various employee, employment level
- Weekly diagnostic report of Internet usage & abuse in work environment
Head Technician
Odyssey Point Of Sale
Durban
08.2011 - 05.2016
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following service calls.
- Addressed routine equipment maintenance according to established schedule.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Remote & Onsite POS technical support
- Hardware & Software troubleshooting of: Printers, Hand Help peripherals, Touch screen equipment, All in one units, Weight Scales
- Microsoft Installation & troubleshooting
- Hardware assembling of POS equipment
- Installation & Training of Time & Attendance units
Education
High School Diploma -
Dr AD Lazurus Secondary
Durban, South Africa 01.2003 - 12.2008
Diploma - Information Technology
Durban University of Technology
Durban, South Africa 01.2009 - 12.2011
Certificate - System, Networking, And LAN/WAN Management
Damelin
Durban, South Africa 01.2014 - 05.2014
Certificate - Computer Systems Networking And Telecommunications
Damelin
Durban, South Africa 06.2014 - 11.2014
International Certificate (MTCNA) - Mikrotik Certified Network Associate
Miro Academy
Durba, South Africa 09.2022 - 09.2022
Skills
IT maintenance
Timeline
International Certificate (MTCNA) - Mikrotik Certified Network Associate
Miro Academy
09.2022 - 09.2022
IT, VoIP & Fibre Installations Manager
Your Communications (Pty) Ltd
10.2017 - Current
IT Systems Administrator
Pulse Holdings (Pty) Ltd
05.2016 - 09.2016
Certificate - Computer Systems Networking And Telecommunications
Damelin
06.2014 - 11.2014
Certificate - System, Networking, And LAN/WAN Management
Damelin
01.2014 - 05.2014
Head Technician
Odyssey Point Of Sale
08.2011 - 05.2016
Diploma - Information Technology
Durban University of Technology
01.2009 - 12.2011
High School Diploma -
Dr AD Lazurus Secondary
01.2003 - 12.2008
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