Deveraux Bates
Summary
As a dynamic and diligent professional, I bring a performance-driven ethos to every endeavor, consistently seeking out new challenges to leverage my extensive knowledge and experience. My aptitude for rapid learning fuels my desire to continuously expand my skill set. I pride myself on being both adaptable and innovative, viewing this role as a prime opportunity for growth and development. I am committed to becoming a valuable asset to your organization, should my application be successful.
Overview
11
11
years of professional experience
Work History
Parts Salesperson
Barloworld Equipment
05.2025 - Current
- Assist clients with onboarding to part e-commerce platform (parts.cat.com).
- Frequent site visits to train clients on e-commerce platform.
- Generate quotes & shopping carts on the e-commerce platform.
- Parts technical and able to identify the needs of the customer.
- Process parts orders and backorders efficiently and effectively.
- Provide feedback and status updates to the customer.
- Actively sell parts to customers – Tele Sales and pick up on leads for potential sale.
- Liaise with customers to generate quotes and follow with reason for rejections to be analyzed.
- Follow up on all parts outstanding and provide/communicate progress to the customer, daily.
- Create credit returns in line with the credit return policy.
- Maintain all back orders and sales linked to outstanding purchase orders.
- Relate to all SAP and CRM transactions / Internal and External customers.
Parts Sales Representative
Babcock International Group
01.2020 - 04.2025
- Process parts requirements for both internal and external customers.
- Process includes quoting phase to issuing and invoicing.
- Ensure all administrative tasks are up to date.
- Create and manage sales backorders & provide customers with feedback on order status.
- Liaise and follow sales backorder with inventory team.
- Build and maintain cash and credit sales.
- Comply with company rules and regulations with regards to SHERQ and business processes.
- Take ownership of total sales and inventory management at branch level.
- Export Duties: Liaising with export regions and warehouse and inventory department to arrange collection of goods and working closely with the despatch team to ensure smooth despatch of goods to customers.
Parts Coordinator
Babcock International Group
01.2017 - 12.2019
- Process parts requirements for both internal and external customers.
- Process includes quoting phase to issuing and invoicing.
- Manage warehouse, keeping store clean, orderly and well stocked.
- Administration of after sales parts, including corresponding with customers.
- Follow up on part shortages and expedites issues by reporting to the regional and commercial manager.
- Ensure all administrative tasks are up to date.
- Create and manage sales back orders and provide customers with feedback on order status.
- Liaise and follow sale backorder with inventory team and supplier.
- Build and maintain cash and credit sales.
- Manage inventory stock at branch level.
- Comply to company rules and regulations, in terms of SHERQ and business processes.
- Take ownership of total sales and inventory management at branch level.
- Supply field service technicians with parts as required.
- Plan parts for workshop.
- Verify receiving and receipting-in of parts shipment and courier.
Parts Trainee
Babcock International Group
08.2015 - 12.2016
- Ensure stock accuracy when receiving, picking, packing and dispatching goods.
- Ensure that all customers receive correct parts and quantities in and on time.
- Report any discrepancies with regards to inventory, safety and other anomalies.
- Ensure all warehouse activities are performed to the same day principle.
- Pack and unpack items/goods to be stocked in storeroom.
- Checking if delivery documents are precise.
- Assist with perpetual counts and bin maintenance.
- Apply good housekeeping/safety and accuracy of work accordance with best warehouse practices.
- Store items in an orderly and accessible manner.
- Examine and inspect stock items for wear or defects, reporting damage to supervisor.
- Receive and count stock items, reporting discrepancies to parts manager.
Internship (Human Resource Development)
South African Police Service
01.2015 - 07.2015
Education
Bachelor of Commerce Honours - Supply Chain Management
MANCOSA
Johannesburg 01.2024
Bachelor of Commerce - Supply Chain Management
MANCOSA
Johannesburg 01.2023
National Senior Certificate - Matric
HOERSKOOL F.H ODENDAAL
Pretoria 01.2014
Skills
- Proficient in Microsoft Office
- Advanced Excel skills
- Effective client support
- Strong understanding of SAP ERP functionality
- Strong understanding of SAP CRM
- Sales and inventory management
- Background in automotive and earthmoving fields
- Readiness to work additional hours as required
- Skilled in high-pressure customer service
- On-call support readiness
- Self-driven and independent
- Proficient in engaging diverse customers
- Experienced forklift operator
- Effective verbal communication
- Self-driven project management
- Consistent and reliable performance
- Collaborative teamwork
- Optimistic mindset
- Analytical problem solving
LANGUAGES
ENGLISH
AFRIKAANS
Timeline
Parts Salesperson
Barloworld Equipment
05.2025 - Current
Parts Sales Representative
Babcock International Group
01.2020 - 04.2025
Parts Coordinator
Babcock International Group
01.2017 - 12.2019
Parts Trainee
Babcock International Group
08.2015 - 12.2016
Internship (Human Resource Development)
South African Police Service
01.2015 - 07.2015
Bachelor of Commerce Honours - Supply Chain Management
MANCOSA
Bachelor of Commerce - Supply Chain Management
MANCOSA
National Senior Certificate - Matric
HOERSKOOL F.H ODENDAAL
References
Cheryl Ryan 082 871 7300, South African Police Service
Gordon Nkosi 083 771 9250, Babcock International Group
Louis Vosloo 072 413 6592, Barloworld Equipment
DRIVING LICENSE
Driving license category: Driver’s license: Code 10 (C1)
PERSONAL DETAILS
Nationality: South African
COURSES
- Strategic Sales Leadership
- HENLEY BUSINESS SCHOOL
- Nov 2024 - Nov 2024
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