Devare Slingers
Operational Officer
Bloemfontein
Summary
Dynamic Operational Officer with proven success at Biofuels Business Incubator NPC, enhancing team performance through effective training and mentorship. Skilled in logistics management and adept at fostering supplier relationships, I consistently improved customer service and resolved issues proactively, ensuring operational excellence and high stakeholder satisfaction.
Developed skills in fast-paced, operational environment with focus on process improvement and team collaboration. Excel in managing multiple tasks, streamlining processes, and enhancing efficiency. Seeking to transition into new field, leveraging robust set of transferrable skills to contribute effectively.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Operational Officer
Biofuels Business Incubator NPC
Marble Hall
01.2023 - 10.2024
- Facilitated communication between departments, ensuring seamless information flow and timely resolution of issues.
- Spearheaded employee training programs to ensure staff were equipped with necessary skills for optimal performance in their roles.
- Championed safety initiatives throughout the organization, fostering a culture that prioritized employee well-being on the job site.
- Conducted risk assessments and mitigation plans, minimizing potential disruptions to operations.
- Managed vendor relationships, negotiating contracts that resulted in cost savings and improved service quality.
- Coordinated logistics activities to ensure timely delivery of goods while maintaining cost control measures in place.
- Developed strong working relationships with cross-functional teams, fostering a collaborative environment for project success.
- Enhanced team performance by providing ongoing coaching and mentorship, resulting in improved productivity.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Project Manager
NM Staffing Solutions (Pty)Ltd
Centurion
03.2021 - 11.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
Education
BBA - Business Administration
Eduvos
Bloemfontein, South Africa 04.2022 -
Higher Certificate - Business Management
Eduvos
Bloemfontein 04.2001 -
High School Diploma -
Northern Cape High School
Kimberley 01.2013 - 12.2018
Skills
Supplier relationships
Logistics management
Purchase orders
Workforce planning
Teamwork and collaboration
Customer service
Problem-solving abilities
Customer service management
Adaptability and flexibility
Verbal and written communication
Organizational skills
Analytical thinking
Administrative management
Certification
Private Security Industry Regulatory Authority
Timeline
Private Security Industry Regulatory Authority
11-2023
Operational Officer
Biofuels Business Incubator NPC
01.2023 - 10.2024
BBA - Business Administration
Eduvos
04.2022 -
Project Manager
NM Staffing Solutions (Pty)Ltd
03.2021 - 11.2022
High School Diploma -
Northern Cape High School
01.2013 - 12.2018
Higher Certificate - Business Management
Eduvos
04.2001 -
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