Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Race
Fishing, Reading and Watching Sport
Generic
DEVAN THAMODRAN CHETTY

DEVAN THAMODRAN CHETTY

SALES AND MANAGEMENT
Phoenix, Durban

Summary

With over 15 years of service at CELCOM and a proven record of consistently achieving 80%+ of sales targets, I am an enthusiastic individual who has a vast experience in the Sales environment and who has a passion in this field. My experience in sales leadership, operations management, and team development has been recognized through 4x Sales Person of the Year awards,1 x Employee Of The Year Award and Long Service awards for 5, 10, and 15 years. The working experience I have had has enhanced My ability to work under pressure, creativity for problem solving, customer service, meeting deadlines, adaptability, improvisation, and My passion for innovative technological advancement. I have had first-hand experience of what this field and industry has to offer. And I see myself constantly continuously improving and developing my knowledge and skills. I am an immensely dedicated and reliable individual who is always intrigued by and welcoming to new learning material and experiences. My personal traits and skills align well with exercising Sales and Management. I am eager for the opportunity to learn from and support your team by applying my excellent, practical, technical, analytical and leadership skills. I possess a strong sense of ethics and integrity which I am completely aware of is of great importance in the Sales and Management field.In my previous roles, I led teams to exceed performance goals while focusing on customer retention and operational efficiency. I am skilled in sales strategy, KPI tracking, staff training, and process improvement. I am proficient in Microsoft Word, Excel, and PowerPoint, which supports strong reporting and presentation capabilities. I believe my skill set would serve well in a relevant Sales /Management position which will further enhance the excellent reputation and quality of your company. My focus as an aspiring professional is to utilise my strengths as a constructive team player, innovator, technical and critical thinker, practical problem solver and self-motivator to make a positive and impactful contribution to the overall organisation. Work independently, take initiative, set priorities, and see Commissioning administration through to completion. Multi-task, work independently, as well as part of a team and have very strong customer / supplier service relationships. Motivated, energetic and ability to motivate others. Proficiency in English, read, write, and understand clearly. Work effectively across multiple organizations (internally & externally)

Overview

3
3
Languages
1
1
Certification
17
17
years of professional experience

Work History

Sales Representative - KZN

Gammatek PTY LIMITED
04.2024 - 07.2025
  • Actively promote and sell the company's range of accessories to new and existing customers
  • Identify potential clients and generate new business opportunities
  • Meet and exceed monthly and quarterly sales targets
  • Upsell and cross-sell complementary products to maximize revenue
  • Build and maintain strong, long-term relationships with customers
  • Provide product knowledge, demonstrations, and after sales support
  • Handle customer queries and resolve complaints promptly and professionally
  • Ensure high level of customer satisfaction and repeat business
  • Monitor competitor products, pricing and trends in the accessory market
  • Gather customer feedback and report on product performance
  • Suggest improvements in products and marketing strategies based on client needs
  • Prepare sales quotes and invoices where required
  • Maintain accurate customer records and sales activity logs
  • Submit weekly and monthly sales reports to management
  • Track stock levels and coordinate with the warehouse for timely deliveries
  • Participate in trade shows, events and promotional campaigns
  • Promote specials and new product launches
  • Ensure proper product display (merchandising) and branding in retail outlets
  • Work closely with the operations, warehouse and finance teams for smooth order processing
  • provide customer insights and sales feedback to management
  • Assist in training junior sales staff when required
  • Managed sales presentations, showcasing product features and benefits to diverse audiences.
  • Mentored junior sales staff, sharing best practices for achieving sales targets and customer engagement.
  • Developed strategic partnerships with key accounts, driving revenue growth and market expansion.
  • Conducted market research to identify trends, informing product development and positioning strategies.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.

Sales Representative and Area Manager

CELCOM
05.2008 - 03.2024
  • Actively promote and sell the company's range of accessories to new and existing customers
  • Identify potential clients and generate new business opportunities
  • Meet and exceed monthly and quarterly sales targets
  • Upsell and cross-sell complementary products to maximize revenue
  • Build and maintain strong, long-term relationships with customers
  • Provide product knowledge, demonstrations, and after sales support
  • Handle customer queries and resolve complaints promptly and professionally
  • Ensure high level of customer satisfaction and repeat business
  • Monitor competitor products, pricing and trends in the accessory market
  • Gather customer feedback and report on product performance
  • Suggest improvements in products and marketing strategies based on client needs
  • Prepare sales quotes and invoices where required
  • Maintain accurate customer records and sales activity logs
  • Submit weekly and monthly sales reports to management
  • Track stock levels and coordinate with the warehouse for timely deliveries
  • Participate in trade shows, events and promotional campaigns
  • Promote specials and new product launches
  • Ensure proper product display (merchandising) and branding in retail outlets
  • Work closely with the operations, warehouse and finance teams for smooth order processing
  • Share customer insights and sales feedback with management
  • Trained and mentored junior sales representatives on best practices and techniques.
  • Achieved consistent sales targets through proactive client engagement and follow-up efforts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Participated in trade shows and conferences to network and generate leads.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.

Education

Senior Certificate With Matric Exemption -

Marklands Secondary School
Durban, South Africa
04.2001 -

Skills

  • New business development
  • Account management
  • Customer relationship management
  • Negotiation
  • Territory planning
  • Sales forecasting
  • Key account development
  • Retail operations management
  • Merchandising

Accomplishments

  • Achieved Sales Person of the Year Award 2021
  • Achieved Sales Person of the Year Award 2018
  • Achieved Sales Person of the Year Award 2017
  • Achieved Sales Person of the Year Award 2016
  • Achieved Employee of the Year Award 2011
  • Long Service Award - 15 Years 2023
  • Long Service Award - 10 Years 2018
  • Long Service Award - 5 Years 2013

Certification

CSP - Certified Sales Professional

Timeline

Sales Representative - KZN

Gammatek PTY LIMITED
04.2024 - 07.2025

Sales Representative and Area Manager

CELCOM
05.2008 - 03.2024

Senior Certificate With Matric Exemption -

Marklands Secondary School
04.2001 -

Race

Indian

Fishing, Reading and Watching Sport

Outside of work I enjoy fishing, which teaches patience and planning, reading to keep learning about leadership and business, and watching sport to stay inspired by teamwork and high performance.

DEVAN THAMODRAN CHETTYSALES AND MANAGEMENT