DESIRÉE NASH

At TaskHounds, I have been assisting companies and clients with virtual administration and support, social media support, time scheduling, calendar management and graphic design.

My clients are varied and unique. Each client has different requirements but each client expects professional service and top notch skills to streamline their business.

I have assisted with:

• - Managing calendars and scheduling of appointments
• - Handling bookings and managing several AirBnB locations
• - Answering service and forwarding relevant calls
• - Screening e-mails and forwarding relevant communication to correct person/department
• - Assisting with Social Media planning and scheduling
• - Company stationery, logos and website design
• - General admin assistance eg: typing, note taking, filing, data entry and other related tasks.

Imports Management

• Coordinated shipments of product from country of origin to final destination by both air and land transport (many times 5 - 10 shipments at one time)
• Developed and maintained relationships with customs brokers, freight forwarders and customers.

Customer Service

• Provided primary customer support to internal and external customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Marketing

• Oversaw social media presence and aligned posts to include branding and trending ideas.
• Managed multiple social media platforms, ensuring consistent brand voice and message.
• Developed graphics and visual content for social media campaigns.
• Developed creative design for print materials, brochures, banners, and signs.
• Created logos, websites and company stationery
• Created artwork for product packaging and promotional materials.

Accounting

• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Handled day-to-day accounting processes to drive financial accuracy.