DERICK LUKUSA KALALA
Dispatch Controller
Johannesburg
Summary
Meticulous Dispatch Supervisor with 16-years background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Dispatch Supervisor
Xeon Logistic
Johannesburg
05.2019 - 05.2020
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking roughly of 20 fleet vehicles.
- Supervised team of 5 employees and provided training focused on maximizing overall performance.
Security Manager
Annique Health And Beauty
Johannesburg
04.2009 - 07.2018
- Investigated incidents and wrote reports.
- Kept team compliant with security protocols and appearance standards.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Security Supervisor
Purge Protection
Johannesburg
02.2008 - 02.2009
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Forklift Operator
Cargo Express Flying
Johannesburg
05.2005 - 01.2006
- Maneuvered forklift safely in congested and confined areas using [Skill] .
- Unloaded materials and goods at designated locations for best project availability.
Stock Controller
Phonika Logistic
Mbuji-Mayi
02.2004 - 07.2004
- Determined and performed appropriate adjustments of authorized stock levels.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Mbuji-Mayi Institut
Mbuji-Mayi 04.2001 -
BBA - Law
Lubumbashi University
Lubumbashi 10.2000 - 11.2003
Forklift Operator
HE And SHE
JohannesburgSecurity And Protective Services
Multi-Career Business College
JohannesburgMinistry
Christian Life College
JohannesburgOperate A Computer Workstation in A Business Env.
Mmaseboko Training & Security
JohannesburgSkills
Positive communication skills
Coaching and onboarding
Progress checks
Attendance documentation
Transportation coordination
Reading, Watching News, Music and Research
Books, News, Gospel Music and Scientific Research
Timeline
Dispatch Supervisor
Xeon Logistic
05.2019 - 05.2020
Security Manager
Annique Health And Beauty
04.2009 - 07.2018
Security Supervisor
Purge Protection
02.2008 - 02.2009
Forklift Operator
Cargo Express Flying
05.2005 - 01.2006
Stock Controller
Phonika Logistic
02.2004 - 07.2004
High School Diploma -
Mbuji-Mayi Institut
04.2001 -
BBA - Law
Lubumbashi University
10.2000 - 11.2003
Forklift Operator
HE And SHE
Security And Protective Services
Multi-Career Business College
Ministry
Christian Life College
Operate A Computer Workstation in A Business Env.
Mmaseboko Training & Security