Gideon Terblanche
Rudolph
Saldanha
Summary
I pride myself on my diligence, determination, versatility and especially loyalty. I love challenges and problem solving. I work best when under pressure. People describe me as an extremely quick learner, perfectionistic, intelligent, very hard working, an always positive “people's person” and tend to value my input. I perform well in both independent and group/team-based settings. I am a natural leader and as such have mostly been placed in leadership positions my entire life, however not unaccustomed to being a follower. My greatest strength and biggest weakness is my level of honesty.
Overview
2026
2026
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Boat Captain
Oceangrown Aquaculture
06.2025 - 11.2025
- Operated and maintained vessels, ensuring compliance with safety protocols and enhancing operational readiness for aquatic activities.
- Assisted in navigation and route planning, contributing to efficient travel and timely arrivals at designated locations.
- Monitored environmental conditions, adapting to changes to ensure safe and effective vessel operation during aquaculture activities.
- Conducted routine maintenance checks, identifying and addressing potential issues to maintain vessel performance and safety standards.
- Conducted routine maintenance on aquaculture systems, ensuring operational efficiency and minimizing downtime for equipment.
- Collaborated with team members to implement biosecurity measures, reducing the risk of disease transmission across aquatic environments.
- Recorded daily operational data and observations, supporting data-driven decisions for improving aquaculture practices and outcomes.
- Engaged in the training of new team members on standard operating procedures, fostering a culture of safety and compliance.
- Implemented waste management practices that improved environmental sustainability within aquaculture operations and supported regulatory compliance.
- Maintained accurate logs and records of vessel activities, ensuring transparency and accountability in all operational processes.
- Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
- Maximized fuel efficiency through careful route planning and monitoring engine performance regularly.
- Enhanced safety measures by implementing strict protocols and conducting regular equipment checks.
- Assessed course and weather to assist with managing passenger safety.
- Preserved the integrity of marine ecosystems by adhering to responsible boating practices and promoting awareness among passengers about environmental stewardship.
- Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
- Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
- Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
- Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
- Checked for spills and other pollutants to communicate findings to land staff.
- Performed meticulous record-keeping duties, documenting essential information such as maintenance logs, crew hours, and trip itineraries for future reference.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
Boat Crew Member
Oceangrown Aquaculture
04.2025 - 05.2025
- Operated and maintained aquaculture equipment, ensuring optimal performance and safety across all operations.
- Assisted in the harvesting and processing of marine products, contributing to efficient workflow and quality control.
- Monitored water quality and environmental conditions, implementing adjustments to optimize product health and growth.
- Conducted routine maintenance and cleaning of equipment and facilities, promoting a safe and organized work environment.
- Trained and mentored new crew members on operational procedures and safety practices, enhancing team performance.
- Assisted with data collection and reporting on production metrics, supporting informed decision-making for operational improvements.
- Handled mooring lines during berthing operations by tying secure knots quickly efficiently minimizing risks associated with potential line failures.
- Contributed to efficient trip planning and execution, optimizing fuel consumption and travel time.
- Provided first aid care for passengers and crew members in case of minor injuries or illnesses, contributing to overall health wellbeing.
- Collaborated with fellow crew members during docking procedures, guaranteeing smooth arrivals and departures.
- Collaborated with team members to maintain inventory levels and restock supplies, supporting seamless daily operations.
- Demonstrated excellent seamanship skills under challenging weather conditions, ensuring the safety of passengers and crew alike.
- Supported the captain with decision-making processes, contributing valuable insights from personal experience in various marine environments.
- Assisted with vessel maintenance tasks, ensuring optimal functionality and extended service life.
- Managed inventory control on board the vessel by tracking supplies usage rates accurately predicting replenishment needs.
- Performed basic engine maintenance tasks such as oil changes and filter replacements, preventing costly breakdowns during trips.
- Participated in ongoing training programs to continuously improve boating skills and knowledge.
- Operated various construction equipment and tools.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
- Operated specialized equipment, including winches, cranes and derricks during ship operations.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
- Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
- Moved liquid cargo between tanks with use of special hoses and pumps.
- Troubleshot and resolved mechanical problems with various systems and equipment.
- Read output of various gauges or displays and documented information in engineering logs.
Head Bartender/Restaurant Waiter/Manager
Various
02.2014 - 03.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction with every dining experience.
- Managed bar operations by overseeing inventory, maintaining stock levels, and ensuring compliance with health and safety standards.
- Trained and mentored new staff on service protocols, enhancing team efficiency and improving overall service delivery.
- Developed and implemented cocktail menus that increased drink sales and enhanced the restaurant's reputation for quality beverages.
- Collaborated with kitchen staff to synchronize food and beverage service, resulting in timely and efficient meal delivery.
- Conducted regular inventory audits, reducing waste and ensuring optimal stock levels for seamless bar operations.
- Assisted in the planning and execution of special events, contributing to increased customer engagement and repeat business.
- Resolved customer complaints effectively, fostering a positive dining atmosphere and promoting loyalty among patrons.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Online Support Specialist/Team Leader Manager
Play.co.za
2021 - 2024
- Led a team of online support specialists to enhance customer satisfaction, resulting in improved service efficiency.
- Developed training programs that equipped staff with advanced troubleshooting skills, elevating team performance and resolution rates.
- Implemented streamlined communication protocols, significantly reducing response times and improving overall customer engagement.
- Analyzed customer feedback to identify trends and recommend service improvements, contributing to enhanced user experience.
- Coordinated cross-functional collaboration to resolve complex customer issues, resulting in higher retention rates and loyalty.
- Mentored new team members, fostering a culture of knowledge sharing and continuous improvement within the team.
- Conducted regular performance reviews, providing constructive feedback that improved individual and team productivity.
- Conducted root-cause analyses of recurring issues and devised effective strategies to prevent future occurrences, minimizing downtime for customers.
- Developed troubleshooting guides and knowledge base articles for common issues, reducing resolution time while empowering customers with self-help options.
- Managed high-volume ticketing system, effectively prioritizing and delegating tasks to optimize workflow efficiency.
- Participated in regular meetings with stakeholders to share insights on customer needs and recommend improvements based on data analysis.
- Partnered with sales teams to provide pre-sales technical consultations, increasing conversion rates of prospective clients into long-term customers.
- Analyzed performance metrics regularly to identify areas of improvement, implementing action plans that led to more efficient service delivery.
- Mentored junior support specialists by sharing best practices and providing constructive feedback on their performance, contributing to overall team growth and success.
- Enhanced customer satisfaction by promptly addressing and resolving technical issues through online support channels.
- Monitored customer feedback for continuous improvement opportunities and implemented necessary changes to enhance the user experience.
- Evaluated emerging trends in technology and made recommendations for updates or enhancements that would benefit existing clients or attract new ones.
- Established strong rapport with clients through clear communication skills, leading to higher satisfaction ratings and repeat business.
- Streamlined support processes for faster response times, resulting in increased client retention rates.
- Collaborated with developers to test new product features, ensuring seamless integration and minimal disruption for users during rollout phases.
- Assisted in the development of internal policies related to online support services that resulted in improved consistency across all agents'' performance.
- Collaborated with cross-functional teams to develop and implement new software features, improving overall product functionality.
- Handled escalated customer complaints with empathy and professionalism, leading to effective resolutions and preserved client relationships.
- Delivered exceptional support via live chat sessions by tailoring responses according to individual client needs and preferences while maintaining a professional tone throughout the conversation.
- Implemented proactive monitoring measures to identify potential technical issues before they escalated into major problems, ensuring smooth service delivery.
- Provided comprehensive training to team members on various tools and technologies, enhancing their problem-solving capabilities.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Generated reports to track performance and analyze trends.
Professional Singer/Songwriter/Performing Artist
Self
2013 - 2024
- Performed live in various venues, cultivating a dedicated fan base and establishing a strong personal brand.
- Collaborated with fellow musicians and producers, fostering creative partnerships that enriched musical projects and expanded reach.
- Developed marketing strategies for promotional campaigns, boosting visibility and increasing audience attendance at performances.
- Conducted vocal training sessions, mentoring emerging artists to refine their skills and improve stage presence.
- Adapted performances to diverse audiences, demonstrating flexibility and enhancing overall audience satisfaction and connection.
- Managed logistics for tours and events, ensuring seamless execution and maintaining high production quality throughout performances.
- Increased event attendance through engaging social media promotions and marketing efforts.
- Nurtured professional relationships with event organizers, leading to repeat bookings at reputable venues.
- Contributed positively to the local music scene by organizing community concerts or participating in charity events.
- Developed a strong stage presence, consistently receiving positive feedback from both audiences and critics.
- Maintained vocal health through proper technique, regular practice, and consultations with vocal coaches.
- Expanded repertoire by continuously learning new songs, staying current with popular music trends.
- Negotiated contracts with clients or agents to secure fair compensation for services rendered during performances or events.
- Mentored aspiring singers, sharing knowledge of vocal techniques and industry insights for their career development.
- Successfully balanced multiple commitments simultaneously such as rehearsals, recordings sessions, promotional appearances and live shows.
- Collaborated with fellow musicians to create harmonious and impactful arrangements.
- Received numerous awards for outstanding vocal performances in regional and national and international competitions.
- Adapted performances to cater to specific event themes or client requests, ensuring satisfaction and positive reviews.
- Participated in recording sessions for various projects, contributing vocals for albums, commercials, or soundtracks.
- Utilized improvisational skills during live performances, adding spontaneity and excitement for audience members.
- Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
- Selected music carefully in order to achieve balance of musical styles on program.
- Interpreted and modified music to personalize performances.
- Used printed text and musical notations to memorize musical selections and routines.
- Managed all aspects of artistic career, including scheduling, budgeting, and contract negotiations, ensuring smooth operational workflows.
- Managed time effectively by prioritizing projects based on deadlines, client needs, and creative inspiration.
- Repaired broken strings and other instrument issues.
Managing Director
Girudandri Business Explorations Cc
01.2011 - 12.2019
- Led strategic initiatives that enhanced operational efficiency and improved project delivery timelines across multiple business units.
- Developed and implemented comprehensive business strategies that drove significant growth and increased market share in competitive sectors.
- Fostered cross-functional collaboration to optimize resource allocation, leading to improved project outcomes and team performance.
- Spearheaded the integration of advanced analytics tools, resulting in data-driven decision-making and enhanced business insights.
- Cultivated a high-performance culture by mentoring senior leadership, which improved talent retention and leadership effectiveness.
- Managed financial performance through rigorous budget oversight, ensuring alignment with organizational objectives and sustainability practices.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Achieved substantial cost reductions by renegotiating supplier contracts and optimizing supply chain logistics.
Education
High School Diploma -
04.2001 -
Skills
Vessel operation
Accomplishments
My latest accomplishment and evidence of my capability is that I went from having no maritime or technical experience to crew member to one of the highest performing and most capable Captains at Oceangrown Aquaculture all in 2 months time.
Certification
Certified Open Water Diver, PADI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Deck Mounted Articulated Crane Operator, Salestalk 88(PTY) LTD
09-2025
Boat Captain - Oceangrown Aquaculture
06.2025 - 11.2025
Certified Category E Commercial Vessel over 9 metres Captain, South African Maritime Safety Authority
05-2025
Boat Crew Member - Oceangrown Aquaculture
04.2025 - 05.2025
Personal Survival Techniques, Project Maritime
03-2025
Certified Open Water Diver, PADI
12-2022
Head Bartender/Restaurant Waiter/Manager - Various
02.2014 - 03.2025
Level 3 Certificate in Graded Examination - Rock & Pop; Pop Grade 8 Vocals with merit, Trinity College London
11-2011
Managing Director - Girudandri Business Explorations Cc
01.2011 - 12.2019
Curro Langebaan - High School Diploma,
04.2001 -
Online Support Specialist/Team Leader Manager - Play.co.za
2021 - 2024
Professional Singer/Songwriter/Performing Artist - Self
2013 - 2024