Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Deonah Ndlovu

Office Administration, Cashier
Thulamahashe,MP

Summary

Dedicated sales professional with expertise in customer relations and critical thinking. Proven track record in optimizing workflows and enhancing client satisfaction through effective problem resolution.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Agent

Albatross Money
Thulamahashe, South Africa
05.2025 - 03.2026
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Acquired in-depth knowledge in data entry, analysis, and reporting through hands-on experience. in data entry, analysis and reporting.

Despatch Manager

Lufi-D
Midrand, South Africa
01.2018 - 05.2024
  • Optimized dispatch workflows to enhance delivery efficiency and reduce turnaround times.
  • Implemented new software solutions to improve tracking and management of shipments.
  • Coordinated logistics coordination between multiple departments to ensure streamlined operations.
  • Trained and mentored team members on best practices for dispatch procedures and safety protocols.

Sales Advisor

Assupol Life
Nelspruit
02.2016 - 11.2018
  • Developed strong relationships with clients, enhancing customer loyalty and retention.
  • Guided clients through product offerings to align solutions with individual needs.
  • Analyzed client feedback to improve service delivery and identify new opportunities.
  • Trained and mentored junior sales advisors to foster team development and performance.

Education

Computer Literature - Computer Applications Development

Hitekani Computer School
Thulamahashe
09-2014

No Degree - Business Administration And Management

Tshwane University Of Technology
Pretoria, South Africa
01-2006

Skills

  • Customer service
  • Client management
  • Problem resolution
  • Active listening
  • Sales techniques
  • Critical thinking
  • Lead generation
  • CRM software

Certification

  • CSP - Certified Sales Professional
  • CSE - Certified Sales Executive

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)

Timeline

Sales Agent

Albatross Money
05.2025 - 03.2026

Despatch Manager

Lufi-D
01.2018 - 05.2024

Sales Advisor

Assupol Life
02.2016 - 11.2018

Computer Literature - Computer Applications Development

Hitekani Computer School

No Degree - Business Administration And Management

Tshwane University Of Technology
Deonah NdlovuOffice Administration, Cashier