Deon Smedley

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problemsolving.
• Built and maintained strong client relationships to drive business growth.
• Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.

As GoPro Product manager, i am involved in every aspect of the brand. My key responsibilities included, planning, buying, range selection, costing, sales and profit budget forecast, marketing, key accounts management, customer support, events and training.

Key Accounts to the Massmart Group:

Makro, Builder Warehouse, Builders Express, Game

• Responsibilities include: Monitoring and reporting on competitor activity, Presenting and launching of new products to key accounts, Ongoing range reviews and SKU management for each chain, Assisting with head office trading term negotiations.
• Establish and maintain close working relationships with merchandising company and staff.
• Monitor merchandising company's performance and operational efficiencies.
• Provide product support, training and demonstrations to Merchandisers, store staff, distributors, dealers and end users.
• Monitor sales performance by store and chain and identify problems and corrective actions, in order to ensure maximum sell through.
• Managing daily account activities and queries.

• Prior to moving to Johannesburg as National Key Account Manager, I was based in the Western Cape working as a Sales & Training Representative.

• Responsible for sales and merchandising within my allocated stores, Responsible to monitor, lead, motivate and control the merchandising and to ensure that communication and requirements were met.
• Work Activities: Follow up on leads, for prospective equipment sales and new clients, Present and sell company products and services to allocated retail stores.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on leads and referrals resulting from field activity.
• Call on allocated stores as per predetermined call cycle.
• Manage account services through quality checks.

• Duties and responsibilities included: Attaining customers, Maintaining regular contact, Handling enquiries, Obtaining orders, After sales service (building Pc's when required).

• Duties and responsibilities include: Picking orders, Stock control, Assisting customers, Goods receiving.