Summary
Overview
Work History
Education
Skills
Timeline

Dennis Partridge

Service Centre Manager Motor industry
Cape Town,Claremont

Summary

Service Center Manager specializing in vehicle servicing and team supervision. Adept at creating and sticking to budgets while increasing profits and providing fantastic care. Trained in leadership and conflict management with knowledge of modern computer systems. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

50
50
years of professional experience

Work History

Service Center Manager

Mekor Honda Claremont
Cape Town
06.2017 - 08.2023
  • Scheduled daily service center employees and monitored performances.
  • Presented budgets and performance reports to corporate offices.
  • Trained new staff members on company policies and center expectations.
  • Prepared monthly budgets for overall staff and center.
  • Implemented training systems for new employees on [Service].
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.

Education

Motor Industry Technical And Vehicle Sales

Finished High Scholl in 1969 With A Std 9, Johannesburg SA

Skills

Safety trained

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Timeline

Service Center Manager - Mekor Honda Claremont
06.2017 - 08.2023
Finished High Scholl in 1969 With A Std 9 - , Motor Industry Technical And Vehicle Sales
Dennis PartridgeService Centre Manager Motor industry