Dennis Mathews
Production Associate
Sunninghill
Summary
Highly self-motivated and logical-minded individual with a diverse range of skills. Committed to achieving excellence and thriving in collaborative environments. Embraces new opportunities and challenges to expand horizons and contribute to collective success.
Overview
2025
2025
years of professional experience
4
4
Languages
Work History
Production Associate
Browns, the Diamond Store
3 2023 - Current
- HMaintained the accurate records of all diamonds in stock, including details pertaining to carat weight, clarity, color and cut
- Monitor stock levels and identify discrepancies or potential shortages
- Coordinate the movement of diamonds within the organization, including transfers between locations and departments
- Implement quality control measures to ensure authenticity and integrity of diamond inventory
- Utilize inventory management systems and software to track stock movement and maintain accurate records
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- Inspected final products to assess compliance with quality standards and established tolerances.
Enterprise Account Manager
VATIT Compliance
03.2022 - 10.2023
- Effectively managed the branch's enterprise accounts by developing relationships with key client contacts
- Responsible for high-level management of the claim process from start to finish, including effective communication with executive contacts, reporting and troubleshooting to ensure service delivery with the highest quality and effectiveness
- Successfully added new registrations to the company by cultivating relationships with key client contacts
- Was responsible for driving transmittals, stock and submission values and ensuring measured success of the business.
- Managed a basket of 80+ clients from various regions.
Technical Sales Representative
Platinum Life
01.2021 - 10.2021
- Generated potential from leads and marketed products to specific target groups through clear and fair communication
- Provided existing policyholders with relevant information to meet their needs and expectations, resulting in the retention of existing clients
- Ensure that effective objection-handling was executed to ensure that negative leads were overturned to positive leads who could generate referrals
Education
Bachelor of Commerce - Financial Science
University of Pretoria
Hatfield, Pretoria 04.2018 - 2021.12
Business Management -
University of South Africa
Pretoria 01.2017 - 2017.12
Skills
Critical Thinking
Record-keeping
Deadline compliance
Quality and compliance
Supply chain distribution
Efficient multitasking
Product Knowledge
Team motivation
Strategic account management
CRM proficiency
Salesforce proficiency
Upselling strategies
Critical Thinking
References
- Francos Van Tonder, VATIT Compliance, (072) 301 4777, Team Leader
- Baline Laas, Platinum Life, (083) 257 3303, Motivation and Development Executive
Timeline
Enterprise Account Manager
VATIT Compliance
03.2022 - 10.2023
Technical Sales Representative
Platinum Life
01.2021 - 10.2021
Bachelor of Commerce - Financial Science
University of Pretoria
04.2018 - 2021.12
Business Management -
University of South Africa
01.2017 - 2017.12
Production Associate
Browns, the Diamond Store
3 2023 - Current
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