Denise Youngblood
Nanny, Massage Therapist, Customer Service
Cape Town,Western Cape
Summary
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level English teaching position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Professional Nanny
Hyunsoo Kim Family
Mountain View, Ca. USA
02.2018 - 06.2020
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Traveled with families to care for children and allow parents private time.
- Assisted children in dressing appropriately for day's activities.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Promoted language development skills through reading and storytelling.
- Played games, worked on puzzles and read books to young children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
Certified Massage Therapist
Self employed
San Jose, Ca. USA
11.2010 - 01.2020
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
- Prepared oils and lotions for massages.
Customer Service Cashier
Target
San Jose, Ca. USA
09.2016 - 01.2018
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered product questions using knowledge of sales and store promotions.
- Referred to price sheets and special sale bulletins to enter price changes.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Used POS system to enter orders, process payments and issue receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Professional Nanny
Despotovic Family
Los Gatos, Ca. USA
02.2014 - 01.2016
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Engaged with children on age-appropriate level.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Assisted children in dressing appropriately for day's activities.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Promoted language development skills through reading and storytelling.
- Played games, worked on puzzles and read books to young children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
Education
Massage Certification Diploma - Therapeutic Massage
Just For Your Health College of Massage
San Jose, Ca. USA 11.2010 - 06.2011
Skills
Schedule creation and maintenance
Timeline
Professional Nanny
Hyunsoo Kim Family
02.2018 - 06.2020
Customer Service Cashier
Target
09.2016 - 01.2018
Professional Nanny
Despotovic Family
02.2014 - 01.2016
Certified Massage Therapist
Self employed
11.2010 - 01.2020
Massage Certification Diploma - Therapeutic Massage
Just For Your Health College of Massage
11.2010 - 06.2011
Similar Profiles
Allan AtandiAllan Atandi
Nursing Assistant at Kim Adult Family HomeNursing Assistant at Kim Adult Family Home
Harsha SinghabahuHarsha Singhabahu
Nanny at Searom Kim FamilyNanny at Searom Kim Family
Karis KimKaris Kim
Receptionist at Kim Family OrthodonticsReceptionist at Kim Family Orthodontics