Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic
Denise Benjamin

Denise Benjamin

Alberton,South Africa

Summary

A seasoned professional with extensive expertise in sales and administrative processes, demonstrating proven sales results and exceptional organizational skills. Reliable and disciplined, with a strong foundation in integrity, honesty, and self-motivation. Adept at negotiation, problem-solving, change management, and leadership, with high-level computer literacy and cross-selling capabilities. Committed to building relationships and driving success through attention to detail and effective change management.

Overview

30
30
years of professional experience

Work history

Regional Sales Manager

Hollard Life Insurance
Houghton Estate, Gauteng
04.2023 - 06.2025
  • Executed sales strategy to achieve targets and ensure consistent customer experiences.
  • Implemented sales plans and budgets to drive sales volumes aligned with growth strategy.
  • Drove growth within broker distribution, expanding footprint and broker base.
  • Managed relationships and key accounts to facilitate business development.
  • Led Gauteng Region sales activities with a team of 20 Broker Consultants and 3 Business Administrators.
  • Coached and mentored Broker Consultants through joint calls and business initiatives.
  • Distributed business leads effectively to maximize conversion rates.
  • Engaged regularly with Brokers to identify improvement opportunities and new business prospects.

Managing Member

Ultimate Outsourcing cc.
02.2006 - 06.2025
  • Company Overview: Events and Marketing
  • Telephonic RSVP services, (call downs to confirm attendance of events).
  • Pre-event database update and sorting (calling and data capturing).
  • Venue finding.
  • Onsite Event Support.
  • Event Logistics (flight bookings, accommodation and transport).
  • Meet and Greet delegates at the Airport or preferred venue.
  • Telesales (hospitality packages and sponsorships).
  • Event Management: Family days, Year–end functions, Conferences, Teambuilding, Road Shows, Product Launches, Campaigns, Cocktail parties, Golf days, Fund raising events.
  • Usher Service Community and Youth Development.
  • Training and Development.
  • New business Development.
  • Events and Marketing

Development Manager

SanlamConnect
04.2009 - 03.2023
  • Company Overview: Insurance
  • I am currently a Development Manager (Sales and Marketing), recently promoted 20 January 2020. I oversee, mentor, couch and develop new comer financial advisers who just start out in the industry as well as partially vested adviser.
  • Supervision and training of adviser as well as quality and risk checking of new business cases and sign of new business and new business activities.
  • Comparison of competitive quotes, presentations at worksites/key accounts and joint calls with advisers.
  • I was a Broker Consultant (Sales and Marketing) at Broker Distribution and was recently promoted to a Development Manager after completing NQF 6 Financial Planning.
  • Worked as a BC from 01 July to 2017 January 2020.
  • Worked as (E-Hub) Electronic Broker Consultant (Sales and Marketing) Started: 02 May 2013 to 30 June 2017.
  • My duties included: Servicing Brokers, Direct Marketing campaigns, Administration relating to clients’ profiles.
  • Broker Support: Provide education, training, product advice, sales support process, support and manage new business requirements mainly telephonically.
  • Developing and Vesting new brokers as well as non-supporting brokers.
  • Product comparison between Sanlam and competitors and sensitize brokers regarding Sanlam product offerings.
  • Broker relationships: Facilitate business partnerships between brokers, broker consultants and Sanlam.
  • New Business: Identify business opportunities for brokers and canvas new broker contracts.
  • Insurance

Events & Marketing Assistant

Currin’t Events
08.2005 - 01.2006
  • Company Overview: Event Management
  • Assisting with the co-coordinating of Conferences, Seminars, Year-end functions, Awards functions, Gala Dinners, Golf and Secretary Days, product launches and cocktail functions.
  • Field Marketing, Sales, Business Development.
  • Telephonic RSVP services.
  • Data capturing and update of database telephonically.
  • Telemarketing, Cold calling – Schedule appointments with clients and potential clients for the CEO and myself.
  • Send formal written invitations for seminars, conferences and award evenings.
  • Drawing up of weekly client lists on excel.
  • General office administration and filing and stationery.
  • Putting together hospitality packages and selling it telephonically (cold calling).
  • Event Management

Marketing Assistant

The Block Partnership / Wealth Management
06.2002 - 07.2005
  • Company Overview: Wealth Management
  • Telemarketing / Telesales.
  • Arranging Seminars as well as co-coordinating the event.
  • Prioritize tasks on the outlook system.
  • Send formal written invitations for seminars and also calling for attendance.
  • Drawing up weekly client lists on excel.
  • General office administration and filing and stationery.
  • Post replies and typing of Agenda’s for meetings.
  • Telemarketing – Schedule appointments with clients and potential clients for the Managing Director through outlook.
  • Managing diary for the MD.
  • Loading and maintaining client information on specialized computer database, Access.
  • Marketing the company’s product through letters which I type, post and e-mail.
  • Including is the printing of the monthly newsletter and collating and posting of the letters.
  • Update of database (calling and capturing).
  • Wealth Management

Call Centre / Receptionist / PA

Direct Medicines
02.2001 - 05.2002
  • Company Overview: Chronic Medicines
  • CALL CENTRE: INBOUND: Taking incoming calls to place orders for chronic medications.
  • Handling of queries via e-mail such as: - re-deliveries, non-deliveries; credits and collections; same-days and overnights, Information updates and re-directions.
  • Database updating.
  • OUTBOUND: Calling clients (patients) who forgot to place an order for their chronic medication and ordering of their medication.
  • Arranging for delivering or collection of medication.
  • RECEPTION: Taking messages and follow up on correspondence.
  • Operate switchboard and attend to patients at reception area.
  • Data capturing.
  • Receiving and distributing of all parcels and documents delivered at reception.
  • Chronic Medicines

Senior Sales Executive

Marcus Evans (ICM Marketing)
03.1999 - 02.2001
  • Company Overview: Specializing in Strategic Business Conferences
  • Selling (cold calling) of conferences, seminars and workshops at corporate levels.
  • Collections / Payments and invoicing.
  • Client liason and interaction on management level.
  • Assisting staff as Team Leader - Motivate team to meet targets / goals.
  • Specializing in Strategic Business Conferences

Corporate Teller / Telesales Sales and Marketing Consultant

ABSA Bank
05.1995 - 02.1999
  • Company Overview: Bank
  • Teller, promoted to bulk teller.
  • Switchboard Operator, Filing and faxing, Receptionist to the Sales and Marketing Manager and Sales and Marketing Team.
  • Data capturing and opening of new accounts.
  • Administrative duties, handling Customer complaints, Account Queries and telesales.
  • Marketing of Bank products, Referrals and Bad debt Collections.
  • Drawing of listings for cross selling purposes.
  • Bank

Education

Higher National Diploma - ADMP Advance Diploma in Management Practice

Henley Business School
Paulshof, Gauteng
05.2025 -

Certificate Programme - LEADING WOMEN PROGRAM- WOMEN IN LEADERSHIP

GIBS
Sandton
05.2024

Post Gradutae Diploma - PGDIP Financial Planning

Moonstone
Stellenbosh
03.2025

Some College (No Degree) - RE1 - KI And RE5 Rep

Moonstone
Stellenbosch
01.2013

Skills

  • Sales and process expertise
  • Administrative proficiency
  • Proven sales results
  • Reliability and discipline
  • Integrity and honesty
  • Self-motivation and negotiation
  • Organizational skills
  • Problem-solving and attention to detail
  • Change management and leadership
  • Cross-selling capabilities
  • Relationship building
  • High-level computer literacy

Languages

English
Advanced
Afrikaans
Fluent

Accomplishments

ACHIEVEMENTS HOLLARD

Year 1: Regional Consultants Top 10 – Region of the Year

Incentive trip to Portugal with 5 consultants in the top 10.


ACHIEVEMENTS SANLAM

Year 1: Regional Consultants Top 10 – “BMW Ride and Drive” Incentive

Year 2: Several “Wacky Wednesday” Incentives Risk business incentives weekly

Year 3: Several “Wacky Wednesday” and Risk price for Graduate for Professionals

Glacier and Sanlam Investments – Nautilus Awards – Cape Town

Year 4 Regional Consultants Top 10 – “Sun City Getaway” Incentive

Year 5: Regional Consultants Top 10 – “Helicopter Ride” Incentive

Year 7: Big Achievement: Winner “Time of Your Life” top consultants

Year 8: Big Achievement: Second time Winner “Time of Your Life” top consultants

Year 9: Big Achievement: Third time Winner “Time of Your Life” top consultants


Affiliations

  • Community and Youth Develpment. Drama and Event Management

References

REFERENCES:

Current on request


Sanlam

; Nowlan Isaacs DM 076 976 0744

: Sipho Mncwabe BM 071 500 4355

: Kerina Naidoo RM 083 254 6930

: Irene Kemp RM 082 330 3721

: Janine Mitchel RM 083 415 0505

: Nira Naidu RDM 0824512929


John Beggs 011 793-4134

(Wealth Management)

Pearl Amarchand (011) 997-3000

Call Centre Manager Bernadette Colyn


Timeline

Higher National Diploma - ADMP Advance Diploma in Management Practice

Henley Business School
05.2025 -

Regional Sales Manager

Hollard Life Insurance
04.2023 - 06.2025

Development Manager

SanlamConnect
04.2009 - 03.2023

Managing Member

Ultimate Outsourcing cc.
02.2006 - 06.2025

Events & Marketing Assistant

Currin’t Events
08.2005 - 01.2006

Marketing Assistant

The Block Partnership / Wealth Management
06.2002 - 07.2005

Call Centre / Receptionist / PA

Direct Medicines
02.2001 - 05.2002

Senior Sales Executive

Marcus Evans (ICM Marketing)
03.1999 - 02.2001

Corporate Teller / Telesales Sales and Marketing Consultant

ABSA Bank
05.1995 - 02.1999

Certificate Programme - LEADING WOMEN PROGRAM- WOMEN IN LEADERSHIP

GIBS

Post Gradutae Diploma - PGDIP Financial Planning

Moonstone

Some College (No Degree) - RE1 - KI And RE5 Rep

Moonstone

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Denise Benjamin