Demetrius Nkosiyazi Zuma
Project Manager
Pietermaritzburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Project Manager for Disaster Management Unit
SASSA
Pietermaritzburg
07.2016 - 12.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
Branch Manager
Nedbank Ltd
Pietermaritzburg
08.2014 - 06.2016
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Risk Manager
Emnambithi/Ladysmith Local Municipality
Ladysmith
01.2010 - 07.2012
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Handled claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control municipal risks.
- Compared industry-specific securities against outside metrics and each other to develop recommendations.
- Informed financial decisions by analyzing financial information to forecast business, industry or economic conditions.
- Analyzed impact of environmental disasters to physical data centers and create and implement response plans.
Sales Consultant
Nedbank Ltd
Ladysmith
05.2006 - 11.2009
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Stayed knowledgeable on latest service innovations and technological advancements through continuous training.
- Increased overall revenue percentage from Nedbank personal loan sales through effective salesmanship and great negotiation skills.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
Education
High School Matric -
Bonguzwane High School
Mthwalume, Umzumbe Municipality 01.2000 - 12.2000
Bachelor of Commerce - Finance And Management
University of KwaZulu Natal - Howard College
Durban, South Africa 01.2002 - 04.2006
Post Graduate Diploma (Honours Degree) - Project Management
MANCOSA
Durban, South Africa 01.2011 - 04.2012
MBA - Banking And Financial Industry
Bologna Business School (University of Bologna)
Bologna, Emilia-Romagna, Italy 09.2012 - 03.2014
Master of Philosophy (MPhil) - Development Finance
University of Stellenbosch(Business School)
Bellville Campus, Cape Town, South Africa 01.2019 - 04.2021
Accomplishments
- 02/2008 Achievement Award for Hard Work and Commitment to Service Delivery @ Emmanuel’s Advance Recruitment Agency in partnership with Nedbank Ltd;
- 06/2008 Provincial Award for Best Sustaining Performer in Sales @ Nedbank Ltd;
- 11/2009 National Award for Top Performer in Quarter 3(Q3) @ Nedbank Ltd
- Collaborated with team of more than 35 representatives from KZN provincial stakeholders (including government departments, NGO's, private sector etc.) in the development of a program involved in aiding destitute families within the province following the severe floods that affected mostly Durban, South Coast, as well as other remote areas within the province. This happened in both 2017, 2018, and 2019 respectively.
- Achieved results by completing various tasks with accuracy and efficiency.
- Successfully supervised team of 28 staff members to tackle and intervene within all KZN SASSA offices during Covid 19 project .
ACCOMPLISHMENTS
Additional Information
LEADERSHIP RESPONSIBILITIES
- 2020 to 2020 Chairperson for a Cluster (KZN, FS, MP) Social Relief Of Distress Evaluation Committee;
- 2016 to 2020 Chairperson of Disaster Management Committee at SASSA KZN;
- 2016 to 2020 Committee Member of Provincial Joint Operation Committee in KwaZulu Natal;
- 2010 to 2012: Chairperson of the Risk Management Committee(Emnambithi / Ladysmith Municipality);
- 2010 to 2012: Serves on Performance Audit Committee(Emnambithi / Ladysmith Municipality);
- 2011 to 2012: Member of Tender Specification Committee (Emnambithi / Ladysmith Municipality);
- 2010 to 2012: Member of Municipal Infrastructure Committee( Emnambithi / Ladysmith Municipality;
- 2002 to 2004: Member of Student Christian Fellowship (University of KwaZulu – Natal);
- 2010 to 2012: Serves on Audit Committee (Emnambithi / Ladysmith Municipality);
- 2010 to 2012: (Project Coordinator) Member of Municipal Bursary Committee Ladysmith Municipality.
____________________________________________________________________________________________________
ADDITIONAL SKILLS
- Code 10 Drivers License
- Spread sheets /Statistics; MS Excel/Corel Chart; MS Word/ Corel Word Perfect
- Multi-media; MS Power Point/Corel Draw, Risk Management Software; CURA
- MS Project Management, Internet-www-search & e-mail; Internet Explorer
- FAIS Regulatory Exam certificate (RE)
- FAIS Key Individual certificate (KI)
References
1. Jabulani Phoseka; SASSA KZN, Manager: Personnel Provision and Maintenance
+27 (0)33 846 3456: Work Telephone; Cell No. +27 (0)72 644 0011; jabulanip@sassa.gov.za
2. Pravilla Barney; Nedbank Retail & Business in KZN; Human Resource Manager
+27 (0)33 8977260: Work Telephone; Cell No. +27 (0)71 631 3642; pravillab@nedbank.co.za
3. Miss Monica Monti; IMBA (Executive Program Coordinator); University of Bologna (Bologna Business School), Italy;
+39 0512 090111; globalmba@bbs.unibo.it or monica.monti@almaweb.unibo.it
4. Siza Dennis Sibande; HOD KZN Department of Agriculture, Land and Rural Development; (Post PMS Manager at Ladysmith Municipality)
+27 716 868 158 Mobile; Work Tel + 27 33 355 9690; sizasibande1@gmail.com
Timeline
Master of Philosophy (MPhil) - Development Finance
University of Stellenbosch(Business School)
01.2019 - 04.2021
Project Manager for Disaster Management Unit
SASSA
07.2016 - 12.2020
Branch Manager
Nedbank Ltd
08.2014 - 06.2016
MBA - Banking And Financial Industry
Bologna Business School (University of Bologna)
09.2012 - 03.2014
Post Graduate Diploma (Honours Degree) - Project Management
MANCOSA
01.2011 - 04.2012
Risk Manager
Emnambithi/Ladysmith Local Municipality
01.2010 - 07.2012
Sales Consultant
Nedbank Ltd
05.2006 - 11.2009
Bachelor of Commerce - Finance And Management
University of KwaZulu Natal - Howard College
01.2002 - 04.2006
High School Matric -
Bonguzwane High School
01.2000 - 12.2000
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