Summary
Overview
Work History
Education
Skills
Personal Information
Drivinglicense - Category
References
Timeline
AccountManager

Delphia Puleng Mbele

Personal Assistant
Johannesburg

Summary

Seasoned Personal Assistant with 8 Years at Edcon Group proficient in Microso Office, Pastel & Advanced Administrave Funcons Eager to Bring Top-Tier Organizaonal, Analycal & Team Collaboraon Skills to Your Dynamic Team

Overview

10
10
years of professional experience
1
1
Language

Work History

Personal Assistant

Edcon Group
01.2015 - 11.2020
  • Manage execuves diary by seng up meengs, checking conflicng meeng and communicang with all stakeholders
  • Plan for meengs by booking parking, meeng rooms via on board company system and share informaon with stakeholders in a mely manner
  • Prepare for meengs by seng up meeng rooms, ordering refreshments, preparing and distribung agendas to best facilitate a smooth meeng
  • Take meeng minutes or record meengs as needed, type minutes and distribute to the execuve and ulmately distribuon list within appropriate me frame
  • Assist the execuve with administrave funcons such as document preparaon, seng up presentaons, creang or maintaining worksheets and other related administrave funcons
  • Manage communicaon by answering and screening telephone calls and emails, making calls, manage voicemails and emails to support the execuve and division as far as possible
  • Make all travel arrangements, visas, hotel bookings, car rentals and foreign exchange arrangements when the execuve is traveling, staying within a pre prescribed budget while upholding company brand
  • Research travel desnaons by buying books and maps and conducng desktop research to prepare the execuve as best possible for any trips undertaken
  • Plan events (such as lunches for commitee members), send invites and follow up, make all necessary arrangements such as catering and set up, within a predetermined budget
  • Dra and send communicaons regarding events to ensure knowledge
  • Act as host at funcons by welcoming guests and assist the execuve to uphold the company brand
  • Communicate with internal events managers to set up and conduct events or source external event coordinators if necessary
  • Plan, arrange and coordinate gis, packs and events in line with business iniaves and budgets
  • Compare cost for all funcons and events by conducng a plan of itemized costs, get approval to stay within budget ensuring deliverables meet with company's cost efficiency
  • Use iniave to make decisions by analyzing the situaon and taking appropriate acon to minimize the impact on the execuves me and escalate to the execuve only when all avenues have been examined and appropriate to do so
  • Take responsibility for departmental accounts by following the client's accounng process from receiving a request for goods to, receiving invoice to loading invoices into accounng system for payment
  • Respond to requests of a personal nature such as lunches from execuve by execung requests to assist the execuve
  • Offer office support to the division by networking and liaising with facilies management ensuring a mely turn-around me
  • Treat staff welfare issues of the division sensively and with empathy and follow an appropriate course of acon such as ordering flowers
  • Consistently deal with all correspondence and communicaon with confidenality and in line with the company and execuves values maintaining integrity of execuve

Personal Assistant

Accenture Group
02.2012 - 01.2015
  • Provide administrave support by delivering service according to policies, procedures and melines, and controlling cost according to budgets
  • Improve client service by providing feedback and follow up on administrave issues (e.g
  • Travel requests, staonery orders, client informaon for events, reports, etc.)
  • Meet client needs through regular interacons to establish needs and follow through on instrucons/dues/tasks given
  • Parcipate in team meengs by sharing informaon / taking minutes and taking on ad hoc dues as required
  • Build and maintain relaonships with vendors and suppliers through formal and informal interacons and sharing of informaon
  • Monitor acvies by priorizing acvies, reviewing delivery against acon plans and targets and taking correcve acon to meet departmental targets
  • Plan ulizaon of resources by balancing available resources against required outputs
  • Deliver administrave services by adhering to policies and procedures
  • Migate risk by idenfying deviaons from plans and escalang according to policies and procedures
  • Resolve challenges in administraon by taking acon to prevent and / or eliminate such challenges
  • Keep abreast of legislaon and other industry changes that impacts on role by reading the relevant newsleers, websites and aending sessions
  • Understand and embrace the vision and demonstrate the values through interacon with team and stakeholders
  • Improve personal capability and stay abreast of developments in field of experse by idenfying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effecveness in performance of roles and responsibilies by ensuring all learning acvies are completed, experience pracced and cerficaons obtained and/or maintained within specified me frames
  • Ensure informaon is provided correctly to stakeholders by maintaining knowledge sharing knowledge with the team
  • Contribute to a culture conducive to the achievement of transformaon goals by parcipang in company building iniaves (e.g
  • Staff surveys etc.)
  • Parcipate and support corporate social responsibility iniaves for the achievement of key business Idenfy and recommend opportunies to enhance processes

Admin Clerk

South African Federation for Mental Health
01.2011 - 12.2012
  • Parcipate in team meengs Dra and send communicaons regarding events to ensure knowledge
  • Act as host at funcons by welcoming guests and assist the execuve to uphold the company brand
  • Communicate with internal events managers to set up and conduct events or source external event coordinators if necessary
  • Provide administrave support by delivering service according to policies, procedures and melines, and controlling cost according to budgets
  • Improve client service by providing feedback and follow up on administrave issues (e.g
  • Travel requests, staonery orders, client informaon for events, reports, etc.)
  • Meet client needs through regular interacons to establish needs and follow through on instrucons/dues/tasks by sharing informaon / taking minutes and taking on ad hoc dues as required

Education

Higher Certificate - Business Management

IQ Academy Business Management College

Certificate In Secretarial Studies And Office Admi -

Alison
Johannesburg

High school diploma - undefined

FUNDULWAZI HIGH SCHOOL
Johannesburg

Diploma - Business Administration

ALISON COLLEGE
Johannesburg

Skills

MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT)

Personal Information

  • Date of Birth: 02/20/89
  • Nationality: South African

Drivinglicense - Category

Code 8

References

  • Sohbat Jamuldien, Edcon Group, 076 105 9227
  • Aviwe Mojwena, Accenture Group, 076 337 1019
  • Joe Magabane, SAFMH, 072 8985 354

Timeline

Personal Assistant

Edcon Group
01.2015 - 11.2020

Personal Assistant

Accenture Group
02.2012 - 01.2015

Admin Clerk

South African Federation for Mental Health
01.2011 - 12.2012

High school diploma - undefined

FUNDULWAZI HIGH SCHOOL

Higher Certificate - Business Management

IQ Academy Business Management College

Certificate In Secretarial Studies And Office Admi -

Alison

Diploma - Business Administration

ALISON COLLEGE

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Delphia Puleng MbelePersonal Assistant