Delon Ramdayal
Johannesburg
Summary
Working hard to becoming a Sales Manager with extensive background in advanced management processes. Utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled in management with outstanding team leadership abilities to meet targets consistently. I graduated with a Diploma in Computers, Business communication, Management and Business Studies. While working in London, I gained a lot of experience in sales and management, specifically in the corporate world. I was able to develop strong communication and people skills, as well as the ability to think creatively and take control of situations. I also learned the importance of honesty, integrity, and leading by example in a professional setting. I plan to apply these skills and attributes in this position by utilizing my strong communication skills to build relationships with clients, thinking creatively to come up with effective sales strategies, and using my leadership abilities to motivate and guide my team towards success. Ability to think on my own. Creative thinking. Learning from my mistakes. Being able to take control of a situation. My Attributes Honesty. Integrity. Ability to lead by example and keeping a positive attitude.
Overview
26
26
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Sales Executive
Haval
05.2024 - Current
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Owner
Self employed
01.2024 - 04.2024
- Purchasing and selling of motor vehicles
- Purchasing and selling apparel from the UK.
- Produced high-volume orders to effectively meet customer demand.
- Built and maintained courteous and effective working relationships.
- Prepared orders to deliver excellent presentation and quality standards.
- Managed payroll accuracy using specific checklists and quality review processes.
Senior Sales Executive
BMW
06.2023 - 12.2023
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Improved profitability and developed pipeline by utilizing multiple marketing channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
- Studied competitors to develop innovative selling strategies.
- Prospect for new customers and maintain existing customer relationships.
- Sell vehicle Features and personalized benefits.
- Handle customer questions and overcome objections.
- Professional handover of vehicle to customer.
- Ensure all dealership demonstration vehicles are readily available and all vehicles sales debt collection documentation are completed.
Sales Specialist (2ic)
LEXUS
07.2016 - 05.2023
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Improved profitability and developed pipeline by utilizing multiple marketing channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
- Studied competitors to develop innovative selling strategies.
- Prospect for new customers and maintain existing customer relationships.
- Sell vehicle Features and personalized benefits.
- Handle customer questions and overcome objections.
- Professional handover of vehicle to customer.
- Ensure all dealership demonstration vehicles are readily available and all vehicles sales debt collection documentation are completed.
- Attend weekly sales meetings.
- Attend all relevant BMW SA training courses.
- Supervising and motivating sales people and promoting and encouraging strategies to sell cars and other vehicles.
- Identifying Sales Goals.
- Creating Sales Plans and marketing strategies with adhering to our budgets.
- Providing Training Opportunities.
- Motivating the Team.
- Studying the market and optimizing challenges.
- Engaging with the sales team in maintaining our stock.
Senior Sales Executive
Lexus
05.2014 - 06.2016
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Improved profitability and developed pipeline by utilizing multiple marketing channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
- Studied competitors to develop innovative selling strategies.
- Prospect for new customers and maintain existing customer relationships.
- Sell vehicle Features and personalized benefits.
- Handle customer questions and overcome objections.
- Professional handover of vehicle to customer.
- Ensure all dealership demonstration vehicles are readily available and all vehicles sales debt collection documentation are completed.
Branch Manager
Tekkie Town
06.2011 - 02.2014
- Resolve customer problems or complaints with optimal solutions.
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Conduct regular store meetings and ensure interior and exterior of store is maintained to highest standards.
- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
- Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Handle all aspects of retail operational and merchandising management issues, from the delivery of stock to the store to the final sale of the product to the customer.
- Manage speed of service results, controls inventory that is used for service orders, and responsible for the overall organization and appearance of the store.
- Train evaluate and counsel store employees.
- Retail
Branch Manager
Muji - Selfridges
07.2009 - 03.2011
- Understood and promoted relevant programs and promotions to maximise sales opportunities.
- Created and presented sales presentations to customers, sales teams and partners to promote value of joint solutions.
- Utilised active listening to meet demands and needs of customers in new and innovative ways.
- Met assigned targets for profitable sales volume and strategic objectives and KPIs.
- Analyse industry competition to prevent declines in sales and maintain market share.
- Prospect for new customers and maintain existing customer relationships.
- Retail Designer department store
Area Sales Manager
Avanti screen Media
01.2007 - 06.2009
- Mentored staff to increase sales success and productivity.
- Developed annual branch business plans for maximum profitability and effectiveness.
- Completed audits and checklists to achieve regulatory compliance.
- Conducted customer feedback surveys to improve service levels.
- Control stock movement using appropriate documentation.
- Controlled expenses and allocated financial resources to reach budget goals.
Stock Control Manager
Reuters. L.T.D UK
11.2003 - 11.2006
- Planned, designed and produced engaging, informative marketing materials, including blogs, website copy, news and social media captions.
- Developed innovative and creative marketing material for campaigns, including online adverts, leaflets, newsletters and social media content.
- Used CRM databases to assess market and buying trends with existing customers, using data to increase sales and send newsletters to target customers.
- Maintained up to date on industry changes and marketing developments through conferences, workshops, reading publications and networking.
- News media
Warehouse Supervisor
HI-FI Corporation
05.2000 - 10.2003
- Checked products' best-before dates and initiated control mechanisms to remove bad stock and dispose of items with short shelf lives.
- Organized stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Trained junior staff on stock control techniques, operations and systems, meeting target performance metrics and product availability levels.
Education
DIPLOMA NQF level 4 - Computers and Business
Oval International College
01-2000
Skills
Resourcefulness
Certification
Computers, Business management and Business communications- Diploma
Timeline
Senior Sales Executive
Haval
05.2024 - Current
Owner
Self employed
01.2024 - 04.2024
Senior Sales Executive
BMW
06.2023 - 12.2023
Sales Specialist (2ic)
LEXUS
07.2016 - 05.2023
Senior Sales Executive
Lexus
05.2014 - 06.2016
Branch Manager
Tekkie Town
06.2011 - 02.2014
Branch Manager
Muji - Selfridges
07.2009 - 03.2011
Area Sales Manager
Avanti screen Media
01.2007 - 06.2009
Stock Control Manager
Reuters. L.T.D UK
11.2003 - 11.2006
Warehouse Supervisor
HI-FI Corporation
05.2000 - 10.2003
DIPLOMA NQF level 4 - Computers and Business
Oval International College
Accomplishments And Awards
- Diploma for Computers, Business management and Business communications.
- Built and nurtured key client relationships to grow profit.
- Improved reviews by successfully handling customer complaints and implementing monthly staff training.
- 2015 obtained a certificate for 4th position in the country for the Lexus Skills Olympiad.
- I was awarded 1st in the country for the year of 2021 for Lexus customer purchase experience.