Deliwe Maunye

receiving and dispatching stock

following up on outstanding orders

submitting and filling daily invoices

managing 3 people

• Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
• Enhanced data accuracy by meticulously entering and verifying information in various databases.
• Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
• Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.

• Assisted call-in customers with questions and orders.
• Managed high call volume with exceptional professionalism and efficiency.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• assisted with complaints and filled both complaints and complements given by customers
• liaising between customers and head office , regarding their benefits programme

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.