Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Debra Dube

Telford

Summary

Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

9
9
years of professional experience

Work History

Care assistant

Lorac healthcare
10.2023 - Current
  • Provided attentive first-hand care, comfort and safety to patients.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Monitored client health conditions and reported immediate issues to manager.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Submitted reports to manager regarding status of client.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Supporting My Sister-in-Law's Newborn Journey

Family
01.2023 - 09.2023

General Hand

Inyathi District Hospital
08.2022 - 01.2023
  • General housekeeping tasks such as cleaning the rooms, hallways, offices and public areas, emptying trash, changing linen and making beds
  • Disposed of cutting waste material for clean and tidy work spaces.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Caregiver

at Our Family Home
02.2019 - 07.2022
  • For my 85-year-old grandmother, who is a dementia patient
  • Maintained a routine, such as bathing, dressing, and eating at the same time each day
  • Planned activities that she enjoyed and tried to do at the same time each day
  • Served meals throughout the day
  • Helped her take medication regularly.
  • Completed housekeeping from hoovering to changing bed linen.
  • Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
  • Delivered personal care and grooming routines to boost wellbeing.

Sansole and Senda

General Cleaner
02.2018 - 01.2019

Healthcare Assistant

Fatima Clinic
03.2015 - 06.2017
  • Assisting patients in attending physiotherapy sessions
  • Providing direct assistance with personal care in accordance with the client's care plan
  • Identifying and reporting any concerns related to the client's health
  • Making beds, changing soiled and dirty linen
  • Feeding patients to optimize their nutrition.
  • Completed customer orders with speed and accuracy.
  • Improved efficiency and productivity by acquiring new skills.
  • Consistently arrived at work on time and ready to start immediately.

Education

Nurse Aid Certificate

St Johns Ambulance
Bulawayo, Zimbabwe
05.2022

Diploma - Hospitality management

Zim College
Bulawayo, Zimbabwe
2014

Diploma of Higher Education - Hospitality Management (ICM)

Zimbabwe College
Bulawayo, Zimbabwe
2014

Certificate, Job -

Start Training Center
02.2010

GCSEs - Commence,history,maths,English,Ndebele,science,geography,Accounting

Tennyson Hlabangana
Bulawayo, Zimbabwe
12.2009

Skills

  • Creative Problem Solving Skills
  • 3/5
  • Organizational Skills 5/5
  • Strong Multitasking Skills 4/5
  • Excellent Communication Skills 4/5
  • Compassionate 3/5
  • Zulu Highly proficient
  • Shona Highly proficient
  • Housekeeping
  • Patient risk assessment
  • Safeguarding knowledge
  • Care management
  • Patient handling and positioning
  • Elderly care
  • Social care
  • Personal care
  • Meal preparation
  • Time management
  • Multilingual

Accomplishments

  • Reduced cleaning supplies cost by $5000 per month by suggesting more economical alternatives
  • Increased guest satisfaction by 100 %by employing round-the-clock cleaning services
  • Rated excellent by several families for strong communication skills and empathy
  • Formulated housekeeping tasks, including dish-washing and running errands improving workflow by 55%
  • Coordinated clients to achieve 100 %outcomes as a way of encouraging self-empowerment
  • Implemented a new care plan and helped reduce the waiting period by
  • Awarded best worker of the month in July 2022 for providing excellent services
  • Awarded cash bonus in October 2021 based on 100 % reviews from clients
  • Created strict housekeeping schedules, which decreased absenteeism by 30 %
  • Trained 15 new employees to work as members of the housekeeping staff
  • Introduced a sawing and repairs department within housekeeping which generated 12 %of the housekeeping revenue.

Timeline

Care assistant

Lorac healthcare
10.2023 - Current

Supporting My Sister-in-Law's Newborn Journey

Family
01.2023 - 09.2023

General Hand

Inyathi District Hospital
08.2022 - 01.2023

Caregiver

at Our Family Home
02.2019 - 07.2022

Sansole and Senda

General Cleaner
02.2018 - 01.2019

Healthcare Assistant

Fatima Clinic
03.2015 - 06.2017

Nurse Aid Certificate

St Johns Ambulance

Diploma - Hospitality management

Zim College

Diploma of Higher Education - Hospitality Management (ICM)

Zimbabwe College

Certificate, Job -

Start Training Center

GCSEs - Commence,history,maths,English,Ndebele,science,geography,Accounting

Tennyson Hlabangana
Debra Dube