Deborah Mulaudzi
IT Project Administrator
Pretoria
Summary
Experienced Information Technology Project Administrator with demonstrable history of working in the financial services industry. Strong program and project management professional with more than 8 years’ experience in the field. Coordinated and managed the following projects, among others: integrated assets management, managed security operations center, subscription services, integration platform, business intelligence and analytics platform, and Enterprise Resource Planning.
Excel at maintaining composure under pressure and staying focused on the timely completion of all project milestones.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
ICT Project Administrator
Financial Sector Conduct Authority
07.2015
- Project administration of over 5 projects per quarter.
- Managed project deliverables in line with project plan
- Tracked and reported overall project progress.
- Scheduled meetings, consolidated information for meetings, maintained and disseminated minutes, and ensured that actions and decisions are followed up as per minutes (Prepare meeting packs)
- Prepared necessary presentations materials for meetings
- Organized, attended, and participated in stakeholder meetings
- Maintained financial tracker to keep track of payments
- Maintained and monitored project plans and project schedules
- Ensured project deadlines are met
- Provided administrative support where required
- Ensured projects adhere to frameworks and that all documentation is maintained appropriately for each project(Maintained project documentation from Enterprise Project Management Tool (EPM))
- Recorded, updated, and maintained lessons learnt, risks, issues, and action logs to enable project manager to manage project risks
- Assessed project risks and issues and provide solutions where applicable
- Contained and followed up on project activities in absence of project manager in order to ensure project continuity
- Ensured stakeholder views are managed towards best solution
- Chaired, facilitated meetings and distributed minutes to all project team members
- Performed general office administration.
- Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts
- Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals
- Monitored project progress closely, promptly addressing any deviations from project plan or schedule
- Conducted risk assessments to identify potential issues and develop contingency plans accordingly
- Organized critical documentation for easy access and retrieval, increasing team productivity
- Developed comprehensive project plans and timelines to facilitate on-time project delivery
- Developed and maintained positive relationships with clients and other stakeholders
- Communicated with stakeholders on project milestones
ICT Project Administrator
Aptronics
Gauteng
03.2014 - 07.2015
- Developed scope of work
- Organized and attended kickoff meetings with Clients and Engineers
- Created and updated project plans
- Managed project deliverables in line with project plan.
- Managed engineers’ portals
- Tracked and reported progress of projects
- Booked engineers to go on site and provided project status reports
- Documented and followed up on important actions and decisions from meetings
- Maintained project documentation from Autotask.
Junior field support engineer
Advanced Projects and people
09.2013 - 12.2013
- Migration (installing and configuring computer hardware operating systems and applications.)
Junior IT technician
CSS Tirisano
08.2011 - 07.2012
- Assembled Servers
- Assembled Computers
- Troubleshooted Computers, Laptops and Printers
- Formatted Computers
- Installed Software’s/cloned Computers.
IT Lab Assistant
UNISA
02.2011 - 07.2011
- Assisted students in Micro Computer Laboratories
- Provided assistance to Micro Laboratory Supervisor
- Assisted with laboratory bookings
- Attended to all enquiries within laboratory, Ad hoc duties and Assist students and personnel in study Centre
- Resetting student’s passwords
- Creating students Myunisa accounts.
Network Controller Intern
New Dawn Technologies (under Department of Correctional services)
05.2010 - 12.2010
- Network controlling
- Planning of Computer Sites and Network allocated areas
- PC Software Maintenance
- Maintenance of users on various Systems
- Installation and Inspection of all Computer equipment at all sites in allocated areas
- Receiving of reports on malfunctions in equipment
- Undertaking of Emergency repairs to Equipment
- Maintenance of Computer Software
- Software Support and Data Security
- Allocation of User Levels to Software
- Management of Passwords and Management of E-mails and Internet (setting up new users' accounts and profiles and dealing with password issues).
Education
Bachelor of Science Honours in Computing (NQF level 8) - Information Tech
University of South Africa
Pretoria 05.2021 - 05.2021
Certified in AgilePM Foundation -
Fox ITSM
Johannesburg 06.2019 - 06.2019
Advanced diploma in Information Resource Management (NQF level 7) -
University of South Africa
Pretoria 05.2017 - 05.2017
Microsoft Certified Professional, Microsoft Certified Solution Associate, and Microsoft Certified Solution Expert (server 2012) - Information Tech
Torque IT
Johanesburg 07.2014 - 07.2014
ITIL Foundation V3 in IT service management - Information Tech
HP Education Services
Johannesburg 03.2014 - 03.2014
National Diploma: Information Technology (NQF level 6) -
University of South Africa
Pretoria 05.2013 - 05.2013
National senior certificate in IT technical support NQF level 4 -
Careers IT
Johannesburg 10.2012 - 10.2012
International diploma in Comprehensive programming -
Computer Training Institute (CTI)
Pretoria 05.2008 - 05.2008
International certificate in computer studies (ICCS) -
Computer Training Institution (CTI)
Pretoria 07.2005 - 07.2005
Matric -
Ribane Laka High School
Pretoria 12.2004 - 12.2004
Skills
Results driven
undefinedReferences
- Mr. Henton Katz, Project Manager, 083 446 5853 /060 500 6347
- Ms. Dikeledi Lebea, Project Manager, 072 443 8040
- Ms. Tumi Mogashoa, Testing Manager, 073 093 1258
Timeline
Bachelor of Science Honours in Computing (NQF level 8) - Information Tech
University of South Africa
05.2021 - 05.2021
Certified in AgilePM Foundation -
Fox ITSM
06.2019 - 06.2019
Advanced diploma in Information Resource Management (NQF level 7) -
University of South Africa
05.2017 - 05.2017
ICT Project Administrator
Financial Sector Conduct Authority
07.2015
Microsoft Certified Professional, Microsoft Certified Solution Associate, and Microsoft Certified Solution Expert (server 2012) - Information Tech
Torque IT
07.2014 - 07.2014
ITIL Foundation V3 in IT service management - Information Tech
HP Education Services
03.2014 - 03.2014
ICT Project Administrator
Aptronics
03.2014 - 07.2015
Junior field support engineer
Advanced Projects and people
09.2013 - 12.2013
National Diploma: Information Technology (NQF level 6) -
University of South Africa
05.2013 - 05.2013
National senior certificate in IT technical support NQF level 4 -
Careers IT
10.2012 - 10.2012
Junior IT technician
CSS Tirisano
08.2011 - 07.2012
IT Lab Assistant
UNISA
02.2011 - 07.2011
Network Controller Intern
New Dawn Technologies (under Department of Correctional services)
05.2010 - 12.2010
International diploma in Comprehensive programming -
Computer Training Institute (CTI)
05.2008 - 05.2008
International certificate in computer studies (ICCS) -
Computer Training Institution (CTI)
07.2005 - 07.2005
Matric -
Ribane Laka High School
12.2004 - 12.2004
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