Deborah De Klerk
Cape Town
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Legal Library Services
Freelancing
01.2013 - Current
- Coordinating and controlling activities, procedures, and outcomes related to the legal resource center.
- Ensuring the implementation and maintenance of procedures and systems for efficient library operation.
- Ensuring the law library is effectively managed
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
ADMINISTRATOR
TETRAPAK
03.2018 - 11.2019
- Maintained personnel records and updated internal databases to support document management.
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
ORACLE
02.2018 - 08.2018
- Meeting and greeting clients; booking meetings; arranging couriers;
- Keeping the reception area tidy; answering and forwarding phone calls;
- Sorting and distributing post
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
ZTE
02.2018 - 05.2018
- Meeting and greeting clients; booking meetings; arranging couriers;
- Arranging fleet drivers for employees going to MTN for meetings;
- Delivering documents at MTN for authorisation of panels inserted on roofs;
- General filing; boardroom presentation
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
LEGAL LIBRARIAN
LEXIS NEXIS
01.1996 - 12.2012
- Updating various law textbooks; filing and placing orders;
- Queries of accounts to various publishers; Liaising with customers and suppliers;
- Good telephone etiquette; General admin duties; Internet research;
- Cataloging of new textbooks; office administration; email and faxing
- Managed reserve desk collection of reference materials.
- Located requested books on shelves and in library database and fetched items for patrons.
- Assisted library patrons with resolving computer problems.
- Researched, planned, and set up attractive and informative library exhibits.
- Catalogued and organized books, materials and other documents for proper library management.
- Promoted library services and resources through public relations initiatives and community outreach.
- Trained and supervised library staff, volunteers and other personnel.
- Created programs and activities to promote library usage and literacy.
Education
GRADE 12 - Afrikaans (1st Language), English (2nd language), Business Economics, Accounting, Typing, Economics
VALHALLA SECONDARY SCHOOL
01.1993
Certificate - undefined
Computer course with Microsoft Office
01.2010
Skills
- Excellent communication skills
- Honest
- Hardworking
- Fast learner
- Fluent in English
- Native language is Afrikaans
- Clerical support
- Excellent communication
- Verbal communication
- Multitasking Abilities
- Relationship building
- Customer relations
- Active listening
- Dependable and responsible
- Organization
Personal Information
- ID Number: 7507180202084
- Date of Birth: 07/18/75
- Nationality: SOUTH AFRICA
Certification
- Code 8 Drivers Licence
- Own Transportation
Timeline
ADMINISTRATOR
TETRAPAK
03.2018 - 11.2019
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
ORACLE
02.2018 - 08.2018
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
ZTE
02.2018 - 05.2018
Legal Library Services
Freelancing
01.2013 - Current
LEGAL LIBRARIAN
LEXIS NEXIS
01.1996 - 12.2012
Certificate - undefined
Computer course with Microsoft Office
GRADE 12 - Afrikaans (1st Language), English (2nd language), Business Economics, Accounting, Typing, Economics
VALHALLA SECONDARY SCHOOL
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